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Calçada do Cardeal, 16, 1100-116 Lisbon, Portugal – Show map
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262 verified reviews
They speak your language!
Hello Lisbon Santa Apolónia Apartments's staff speaks: Portuguese, Spanish, English
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WiFi is available in all areas and is free of charge.
Free private parking is available at a location nearby (reservation is not possible).
24-Hour Front Desk, Baggage Storage, Laundry
Non-smoking Rooms, Family Rooms, Elevator, Soundproof Rooms, All Spaces Non-Smoking (public and private), Air Conditioning
Portuguese, Spanish, English
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One child under 2 years is charged EUR 10 per person per night in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
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Based on 262 reviews
Value for money
Show reviews from:
Very hard bed
I really like this hotel.
clean, well equipped kitchen, nice views from the windows
not close to city centre but several buses and metro will take you there
Amazing decor and spacious.
We had no hot water during our stay - was supposed to be fixed in the morning and waited in but didn't happen. Kitchen work surface is small if you want to cook and if you have apartment on ground floor there is minimal daylight.
I have visited Lisbon 10 times during the last 14 months and I selected Hello Lisbon S.Ap. many times. Main reasons: perfect location - walking distance to the downtown, few minutes to metro and small supermarket. The neighbourhood of Alfama - additional value. Clean apartment with a nice view to a Tagus river. Ideal for 1-2 adults or small family.
Good location. It's near train and metro station.
Apartment's front door was need some technique to be opened but the apartment had no staff! Luckily we met someone who living there when we check in at late night. And, the hot water was not working for 2 days! First day we called the stuff and seemed had some fixing but still didn't work. finally we had hot water for showering at the second day's midnight after we called for help so many time!!
Free parking provided, apartment cleaned every day, stable wifi, recently renovated, good kitchen equipment
two-bedroom apartment turned out to be a 1-bedroom, split into 2 levels. No isolation inbetween, so essentially you are sleeping in the same room. 70+m2 area greatly overstated. A lot of steps in the apartment, health&safety hazard, especially at night in the dark. Ceiling is rather low due to bedroom split into two levels. A bit dark due to ground level with only 2 windows. Noisy if you keep the window open
The location next to the subway was so handy and made it super easy to get around. The apartment is nice and the remodel they did was perfect.
The laundry facility was right outside of our door and people would do their laundry throughout the night with the machines all beeping. It was also not cleaned the best and smelled like cigarettes. The neighborhood was not the best in the city but we had no problems.
Bosch Laundry machines and induction cooker. Very modern! Excellent cleaned also under our stay. That experts have done the planning of the flat, even illuminating.
I rinsed the lower filters in the two laundry driers. They were in need of cleaning. It was probably for the first time. (The upper filter was well cleaned in both machines though) Need of adding spoons. The roll-shutter did only work half way.
Nice location, very well apartment, comfortable, clean and roomy. Friendly personal (by e-mail, phone and personally) and all very well explained.
Toaster was broken.
Apt. 1C is a large one bedroom apartment with a double bed and a sofa bed for one person. It was clean and well-maintained and a short distance to the Sant Antonio train/metro station. It is nicely decorated, everything worked well including wifi. The only negative is that parking is difficult in this area. There were five spaces provided behind the building but three "guests" parked so poorly that they took up all five spaces. If you are coming without a car, definitely stay here as it is very nice and a good location to easily get to the metro to go anywhere in Lisbon. Although there is not a reception desk the staff emailed instructions to me three days prior to my arrival and answered the phone in the "lobby" promptly and answered my questions with much courtesy.
Apartment was not cleaned when we entered it late in the afternoon well after check in time. We had to sit and wait an hour! On day of check out we returned from breakfast to find the cleaners inside cleaning with our gear around the unit before our check out time and with a do not disturb sign on the door!
Location & very clean
The floors would be nicer with tiles non them Pillows too thin
Very noisy.uncomfortable furniture.reported tripping hazard with rug but nothing was .done about it.this place is in a great location near the Santa apalonia station but do not expect a comfortable home from home.the free laundry was very useful
I really liked the layout of the apartment.
My room was by the riverside and maybe there's a party going on nearby(music was way too laud) I think it was a flat next to us but wasn't entirely sure. Since there's no reception there's no way to ask for help so I couldn't sleep much. I went to lisbon to relax and get some rest but I couldn't because of that. And the last night I called the virtual reception to call a taxi but the guy didn't arrive on time due to the miscommunication with the receptionist. I kept calling the reception but they didn't get it. So I was all panicking and worrying that I might be late to catch a flight home.
Excellent location, especially if traveling by train. Excellent modern digs!
VERY tough to find by car.
Nice, stylish apartment with all the basic furmiture and utensils in the kitchen. They also have a laundry room which was important for us since we travelled with a small child.
There was some black long hair on bedlinen, so this made us think that it was used before us already... Some noise coming from the port in front of the apartment, in our case it was a huge cruise ship.
Wonderful hotel. Amazing room especially for a family of 4. The area in the historic city. You are given a code to get in and to enter your room, there is not any staff on sight. The room is clean and nicely decorated. AC was not working properly but they sent someone over right away. Full kitchen was great when traveling with kids.
To be honest, this is the best place to stay in Lisbon.The room is very big and spacious, and you won't feel like in a nutshell. The location is perfect: 5 minutes away from subway, train station and grocery shop, in the typical neighbourhood with great restaurants. But basically, you don't even have to go the restaurants as you have everything you need. You have fully-equipped kitchen with dishwasher, stove, cutlery, etc. You also have living room, bedroom, huge bath room with shower and bath tube. There is also a possibility to wash and dry you clothes for free. Wifi worked ok during my whole stay (2 weeks), room was cleaned every day. A BIG plus: there is an elevator, so you don't have to take you luggage to your room by stairs. Stuff is also great, always ready to help with any questions. I will definitely stay in 'Hello Lisbon' during my next trip to this stunning city :)
Everything was perfect!!!
Well furnished, well equiped kitchen, most modern tv computer. Excellent view and excellent airconditioning in the room.
Nice location with parking and very modern
The showerhead did not work properly and sprayed all over the bathroom. The bathroom door would not shut because the key was missing. Housekeeping said somebody probably took it. The dryers in the laundry area would not dry. The staff was unresponsive for almost 24 hours. We planned to stay two nights but when the staff did not respond to our requests to move to another room, we left. Hello Lisbon refused to refund our second night. I would not recommend Hello Lisbon.
It was a great surprise! I found the 2 bedroom apartment very cosy, well furnished, cleaned and the self check in worked perfectly.
Nothing to mention
Location Facilities Professionalism of staff Spacious apartment
Could do with more lighting.
Nice room and very modern. Location is close to the train/metro station so easy to get to anyplace in the city. Grocery store in the train station provided great meals for those cooking inn.
Location is too far to walk to any of the usual sites. Street and parking in the rear courtyard are not that nice looking--but nothing happened to our locked car. No instructions for microwave or dishwasher and we never figured out how to work either. Walls between units are solid, but sound travels through the ceiling so hear lots of coughing and talkers at night and in the morning. Front door lock was hard to open with entry code that was supposed to be emailed to us--but we never received it. No manager on site, so some guest let us into lobby and we called manager on lobby phone.
Beautifull appartment, good and convenient location. Great view over the river. Perfect wifi. Airco and heating. Can not watch tv from the bed ( I did not mind, but some people will).
Kitchen equipment (no small pan to boil eggs for example). Shower, you had to hold the showerhead by hand, otherwise the waterpressure would make it go up and spray the water straight up/ forward instead of down. A big nuisance, impossible to wash your hair in a normal way.
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