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Calçada do Cardeal, 16, 1100-116 Lisbon, Portugal – Show map
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270 verified reviews
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Hello Lisbon Santa Apolónia Apartments's staff speaks: Portuguese, Spanish, English
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WiFi is available in all areas and is free of charge.
Free private parking is available at a location nearby (reservation is not possible).
24-Hour Front Desk, Baggage Storage, Laundry
Non-smoking Rooms, Family Rooms, Elevator, Soundproof Rooms, All Spaces Non-Smoking (public and private), Air Conditioning
Portuguese, Spanish, English
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One child under 2 years is charged EUR 10 per person per night in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 270 reviews
Value for money
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Our first impression of the entrance seem to be in a lonely lane but as it turns out very close to the train terminal, shops and scenic.
The beds were big and spaced out well. Cleaning was carried out each day. Kitchen, bath and the beds were made. Washing facility was free. We were 5 of us and this helped tremendously.
When we arrived, the kitchen bin hadn't been emptied from the last guest, and the bathroom had not been cleaned properly. Two out of the three days we stayed, there was no hot water. The bed was not made up, and the rug in the living area was curled at edge making it dangerous. Security door was being left open all evening by guests. On our last day, the cleaner arrived at 4pm. We had just come back after being out all day and wanted to relax, have a shower and something to eat, so we asked her just to clean the bathroom, and empty the kitchen bin.
The space and facilities
Nothing to dislike.
A very comfortable apartment in a very good location.
wifi not so good and weak signal garage only for 4 cars, so its not reliable.
size of the room and kitchen architecture of the apartment, very nice and clean
Unfortunatelly you can here your neighborhoods, there was a sound unsulation problem.
Great value for the money.
That was my ......I stop counted my visits in Lisbon and ususally I stay in S. Apolonia. Vey well connected with the city main attractions, downtown, airport, supermarket is at the station, direct access to trains to Porto, Fatima, many other nice places, spirit of Alfama..... I feel very domestic there... my second house :-)
Very hard bed
I really like this hotel.
not close to city centre but several buses and metro will take you there
clean, well equipped kitchen, nice views from the windows
We had no hot water during our stay - was supposed to be fixed in the morning and waited in but didn't happen. Kitchen work surface is small if you want to cook and if you have apartment on ground floor there is minimal daylight.
Amazing decor and spacious.
I have visited Lisbon 10 times during the last 14 months and I selected Hello Lisbon S.Ap. many times. Main reasons: perfect location - walking distance to the downtown, few minutes to metro and small supermarket. The neighbourhood of Alfama - additional value. Clean apartment with a nice view to a Tagus river. Ideal for 1-2 adults or small family.
Apartment's front door was need some technique to be opened but the apartment had no staff! Luckily we met someone who living there when we check in at late night. And, the hot water was not working for 2 days! First day we called the stuff and seemed had some fixing but still didn't work. finally we had hot water for showering at the second day's midnight after we called for help so many time!!
Good location. It's near train and metro station.
two-bedroom apartment turned out to be a 1-bedroom, split into 2 levels. No isolation inbetween, so essentially you are sleeping in the same room. 70+m2 area greatly overstated. A lot of steps in the apartment, health&safety hazard, especially at night in the dark. Ceiling is rather low due to bedroom split into two levels. A bit dark due to ground level with only 2 windows. Noisy if you keep the window open
Free parking provided, apartment cleaned every day, stable wifi, recently renovated, good kitchen equipment
The laundry facility was right outside of our door and people would do their laundry throughout the night with the machines all beeping. It was also not cleaned the best and smelled like cigarettes. The neighborhood was not the best in the city but we had no problems.
The location next to the subway was so handy and made it super easy to get around. The apartment is nice and the remodel they did was perfect.
I rinsed the lower filters in the two laundry driers. They were in need of cleaning. It was probably for the first time. (The upper filter was well cleaned in both machines though) Need of adding spoons. The roll-shutter did only work half way.
Bosch Laundry machines and induction cooker. Very modern! Excellent cleaned also under our stay. That experts have done the planning of the flat, even illuminating.
Toaster was broken.
Nice location, very well apartment, comfortable, clean and roomy. Friendly personal (by e-mail, phone and personally) and all very well explained.
Apt. 1C is a large one bedroom apartment with a double bed and a sofa bed for one person. It was clean and well-maintained and a short distance to the Sant Antonio train/metro station. It is nicely decorated, everything worked well including wifi. The only negative is that parking is difficult in this area. There were five spaces provided behind the building but three "guests" parked so poorly that they took up all five spaces. If you are coming without a car, definitely stay here as it is very nice and a good location to easily get to the metro to go anywhere in Lisbon. Although there is not a reception desk the staff emailed instructions to me three days prior to my arrival and answered the phone in the "lobby" promptly and answered my questions with much courtesy.
Apartment was not cleaned when we entered it late in the afternoon well after check in time. We had to sit and wait an hour! On day of check out we returned from breakfast to find the cleaners inside cleaning with our gear around the unit before our check out time and with a do not disturb sign on the door!
The floors would be nicer with tiles non them Pillows too thin
Location & very clean
Very noisy.uncomfortable furniture.reported tripping hazard with rug but nothing was .done about it.this place is in a great location near the Santa apalonia station but do not expect a comfortable home from home.the free laundry was very useful
My room was by the riverside and maybe there's a party going on nearby(music was way too laud) I think it was a flat next to us but wasn't entirely sure. Since there's no reception there's no way to ask for help so I couldn't sleep much. I went to lisbon to relax and get some rest but I couldn't because of that. And the last night I called the virtual reception to call a taxi but the guy didn't arrive on time due to the miscommunication with the receptionist. I kept calling the reception but they didn't get it. So I was all panicking and worrying that I might be late to catch a flight home.
I really liked the layout of the apartment.
VERY tough to find by car.
Excellent location, especially if traveling by train. Excellent modern digs!
There was some black long hair on bedlinen, so this made us think that it was used before us already... Some noise coming from the port in front of the apartment, in our case it was a huge cruise ship.
Nice, stylish apartment with all the basic furmiture and utensils in the kitchen. They also have a laundry room which was important for us since we travelled with a small child.
Wonderful hotel. Amazing room especially for a family of 4. The area in the historic city. You are given a code to get in and to enter your room, there is not any staff on sight. The room is clean and nicely decorated. AC was not working properly but they sent someone over right away. Full kitchen was great when traveling with kids.
Everything was perfect!!!
To be honest, this is the best place to stay in Lisbon.The room is very big and spacious, and you won't feel like in a nutshell. The location is perfect: 5 minutes away from subway, train station and grocery shop, in the typical neighbourhood with great restaurants. But basically, you don't even have to go the restaurants as you have everything you need. You have fully-equipped kitchen with dishwasher, stove, cutlery, etc. You also have living room, bedroom, huge bath room with shower and bath tube. There is also a possibility to wash and dry you clothes for free. Wifi worked ok during my whole stay (2 weeks), room was cleaned every day. A BIG plus: there is an elevator, so you don't have to take you luggage to your room by stairs. Stuff is also great, always ready to help with any questions. I will definitely stay in 'Hello Lisbon' during my next trip to this stunning city :)
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