Hotel America  

Despite a few negatives, Hotel America, it is rather a pleasant place to stay in many ways. The staff are very friendly and nothing seems too much trouble for them. When I booked in, the receptionist apologised for overcharging me by 3 euros on my pre-paid booking (it was so cheap, I would never have noticed if she had not pointed it out) and she insisted on giving me the 3 euros back. She then invited me to come to the hotel bar for a glass of port - very civilised. Breakfast was on a par with really expensive hotels. There was a huge spread and you could pick from hot food, cold meats and cheeses, cereals, breads, croissants, about 6 different jams (tubs and jars), delicious cakes and pastries, fresh fruit, tinned fruit, fruit juices, tea, coffee, water. The cakes and pastries were different each day and some of them (E.G. a magnificent chocolate cake) would probably have cost you 5 or 6 euros per portion in a café. So breakfast was excellent. If you asked the staff anything, they would give you very good suggestions for restaurants and where the best fado was etc. As for location, it is pretty central and only a few minutes walk down to the main shopping area and sights. So, it turned out to be a pretty good place to be and quite restful.

Hotel America is a fairly small hotel, with a rather unassuming frontage. It is the sort of hotel that I really should not like at all! The reception area was rather small and cramped and not very appealing. The lift was very slow and ponderous. Everything in the hotel looked rather dated and an upgrade to the equipment and facilities would not come amiss. The bedroom was again rather small, although they had managed to fit in a full bathroom suite - and the shower was superb. The wardrobe (the only hanging and storage space) was an absolute joke, being cut down to fit around a projecting wall. There was no safety deposit box in the bedroom, nor safe in reception - although reception said that they had never had any problems with theft.

Staff very friendly on arrival and helped with parking and recommendations. Bar area really nice and good breakfast choice.

Only negative would be that if it is a family hotel that has baby cots then one would expect there to be a high chair for babies in the breakfast area. Unfortunately we were informed that there are none. A minor point that could be easily addressed.

We enjoyed very much our time at the hotel, the staff was very friendly and helpfull, the room was very clean and the breakfast was delicious.

We almost had the parking charged. We had to insist that when we book it was free of charge this service.

Breakfast was great, the price and location and even though the park was small it was free.

The staff were not very friendly and the street is very noisy at night.

Air conditioning was too cold, even with the heating enabled. Would not stay again, had a cold after 2 nights.

From outside the hotel doesn't look well, but has a very nice interiors. Some rooms can be a bit small. Breakfast continental, nice chocolate cake on Sundays. Helpful staff.

Did not like the smells in the toilets and the cockroaches in our bedroom!!

Good location, close to shopping and city center. Free wifi, parking (for ~10 cars)

An excellent location, uphill on the famous shopping street. The staff spoke excellent English, and was both helpful and friendly. The rooms were clean, and the buffet breakfast, and bar for after hours. There is a working elevator. WiFi is free and a good speed in the breakfast room (unfortunately not available in our room). A definite 3 star+ for 2 star price.

Good comfortable room - a friend and I had a superior twin - 2 double beds, air conditioning, black out shutters, TV, spacious room. Breakfast was good with plenty of choice. Staff were friendly and gave information about the area. 5 minute walk to Metro or 1--15 minute walk to river area.

Free internet wireless, good breakfast.

My room was in the first floor, exactly to the front of the street, so, too noisy. From 6 am to 11 pm too noisy and small room.

Very close to town, shops, bars and restaurants, close to bus station /5-10minuts walk/ very nice, friendly and helpfull staff. Clean room. Very good braekfast. Cheap!

Lady from reception didnt have good english but anyway we got what we want :) view from room wasnt nice, backgrounds ;P