On third floor, the roof is built across the windows, it was like a prison, with on one side the express road noise, on the other side the railway noise, no view at all, windows open on a wall on all sides, and a lot of noise when windows are open to get some fresh air. No tea for breakfast, only herb tea, they don't know the difference between herb tea and real tea. Earl Grey available only on the first day.In the rooms, no refill of tissues or body moisturizer during three days. Herb tea offered in the bedroom was not resplenished, even though we left the empty bags visible for the room service people. After complaining about the blind windows, we got a refund only for one day breakfast
Staff is very polite, and said no with a great smile to our requests. Breakfast location inside is great, outside too noisy.