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Rua Nova do Almada, 92, 1200-290 Lisbon, Portugal – Show map
Excellent location — rated 9.9/10! (score from 60 reviews)
Rated by guests after their stay at InSuites Chiado Apartments I.
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60 verified reviews
They speak your language
InSuites Chiado Apartments I's staff speak: Portuguese, English
Booking is safe
When you book with us your details are protected by a secure connection.
WiFi is available in all areas and is free of charge.
Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.
Airport shuttle (surcharge)
Family rooms, Lift, Air conditioning
15:00 - 00:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
One child under 8 years stays free of charge when using existing beds.
One child under 3 years stays free of charge in a child's cot/crib.
One older child or adult is charged EUR 17 per person per night in an extra bed.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may be applicable.
This property only accepts cash payments.
Based on 60 reviews
Value for money
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Almost everything, the position, the staff, the facilities, etc.
The fee for late check-in (we all depend on flights' connection).
The location was excellent. Right in the centre of the night life.
The air conditioning was broken the whole week we were there and nobody really knew for sure when it would be done. And the apartment got really hot, we had to open the windows and being so close to the bars it gets a little noisey.
Everything was just perfect - the apartment, its location, stаff. We enjoyed our stay at InSuites Chiado very much. Thanks Filipa
Absolutely great location, right in the middle of everything. Our flat was on the last floor and it was delightful to wake up every morning with the view of the beautiful building across the street topped by the bluest sky ever. 1000 thanks to the staff for the kindness to allow us a late check out (it was a huge help, we had the plane at 10 pm, so spending a day on the streets wouldn't have been easy).
Even though everything was perfectly clean and well-arranged, we'd have apreciated to be left a few "consumables" as well (dishwashing liquid, soap, more toilet paper).
Location, remodelled apartment, free wi-fii
One of the two beds had a broken bed frame and it was impossible to sleep on one side of the bed (the matress was inclined). We were 4 people, and had to sleep for all 3 nights 3 in one bed, and one person in the broken king bed. We tried asking to fix the bed, but the owners, which were nice to respond, came to put some glu on the bed which of course didn't last. We asked a discount at the end of the trip since it was a major isssue but they didn't give it to us. Sorry to leave this comment because otherwise the apartment had excellent potential.
Friendly owners, great location, comfortable apartment, terrific view, quiet.
Smells from someone cooking somewhere in the house via the kitchen range hood.
Central location for sight seeing in the city, Sintra and Cascais. Close to the metro and train stations. The staff were very friendly and helpful. Looked to have been recently decorated and refurbished.
There was an unpleasant smell in the toilet area... not in the washing or shower area though. We were told this was a common problem in some properties in the area due to the river levels.
It was clean and smart and the shower was good. Rooms were comfortable. Washing machine available, very handy.
Access was a bit difficult, with 3 keys required to get into the room. The bathroom, WC had a very bad smell,drain problems we were told.
bad service. 1. no wifi in the 2nd flour 2. AC does a noice of a truck 3. TV like in the 80s 4. the staff, inclouding the maneger didnt do nothing to fix the problems above. they gave us excuses for the whole three days we were spent there. REALLY NOT RECOMENDED
The location is very central. We felt like being at home. The view towards the city, the Alfama sector, the tagus was splendid. The facilities in and outside the flat were excellent (for example, we could use the washing/drying machine and buy some food in a small shop late at night, at the top of Bairro alto).
The reception is actually closed after 6 p.m. so it is very important to arrange for a precise meeting time after 6 p.m. in order to get the keys. We arrived 5 hrs later than previously announced, at the time of booking 2 weeks before - as we were coming from another part of Portugal, we couldn't precisely know our arrival time so long in advance, and found the reception closed... so no keys... On the confirmation from booking.com it would be advisable to indicate that the reception is closed after 6 p.m. in addition to the check-in time between 15.00 and 00.00, as well as Rita's mobile number (and not only that of the reception that is closed). We had not felt necessary to call as it was indicated that the check-in could take place between 15.00 and 00.00 and had not imagined that the reception would be closed... We admit that we should have called or checked our tel. calls on our mobile... but while being on holiday, one may forget some basic elements. Fortunately, the staff members were quick and efficient to contact us on our mobile and solve the problem.
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