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Rua Joaquim Pedro Samora, N.º 8, Albufeira Center, 8200-145 Albufeira, Portugal – Show map
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463 properties in Albufeira
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94 verified reviews
They speak your language!
Cheerfulway Bertolina Mansion's staff speaks: Portuguese, French, Spanish, English, German
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Outdoor Pool, Sun Deck
Food & Drink
WiFi is available in public areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and charges may apply.
Car Rental, 24-Hour Front Desk, Baggage Storage, Souvenir/Gift Shop
Safe, Shops (on site), Convenience Store (on site), Non-smoking Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Portuguese, French, Spanish, English, German
2:00 PM - 12:00 AM
6:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child from 4 to 12 years stays free of charge when using existing beds.
One additional older child or adult is charged EUR 20 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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nice pool, breakfast
party/karaoke noise till 3 am even on week days due to town center location
Asked for a safety deposit box at midnight when we arrived. No one could help us until morning. The morning after we went out to get some breakfast when we returned we found that my cashcards and some raybans have been stolen . The hotel couldnt give a toss and wern't helpful and told us we should have got a safety box. If you like staying up till 5am every morning this is the place for you because the strip is only 50yds away. On booking for 9 nights after 5 nights we had had enough. And asked to move to another cheerful way hotel out of the way. Its not possible, its not possible we kept getting told. When we asked to see the owner he came at us with aggression and scared the living daylights out of us. We had to book ourselves into another hotel for the remaining 4 nights. Our stay there was terrible, and they were not bothered about the robbery. So be careful if u stay here. And dont expect any sympathy if your stay here goes bad.
Located in the city center and near the beach Quiet pool area
Non stop pan flute music from the square The bed was a wee bit small (1,9m length)
Friendly staff, location, comfy bed, blackout blinds
Noise, it is like sleeping at a music festival and the karaoke is not of a great standard. Our private balcony was shared between many other apartments. If you want to rest don't stay there, if you are up for drinking all night long the place is for you.
Good location except after midnight as the noise from bar street was too loud.
No reception no wifi and a bottle of Un opened spirit taken out of my fridge along with 2 unopened bags of doritos on the side. Informed the hotel and the manager came I pointed out what had been taken. I never saw or heard from the manager for the last 6 days of my holiday. And cars were parked in front of a fire escape and the air con didn't work as it flooded my room very dissapointed really.
Shower was powerful Balcony from our room very secluded
The answering back from staff Size of the room Del-abated decor and outside of building
Its more private than the other side of the hotel. Overlooking the senter of the old town.
Our taxi driver struggeled to find it since we had to check in from another hotel. It did not say anything about that in my booking confirmation. Location, pool, everything would have been great if we had a kitchen.
In the city center. Beach is only 5 mins walk or less. Bars and restaurants all around.
Breakfast was typical english, the quality of the jam was bad (colored sugar). No internet except in the reception area. The noise from bars can go all night till early morning. Nothing portugese about this place!
dont have parking for car...but 5 minuts away We could leave our car on the public parking
The hotel is not what you see in the pictures. I arrived on a Sunday for four days and was instantly disappointed - I was told the room I had booked was not available until after 2 the next day. I was put into a standard room that was hardly big enough for my case, the room was dirty and had a horrible smell. I complained the night I arrived and the next day but the staff could not really understand why - they did offer me free dinner but I was so disappointed in the hotel i checked out after the 1st night and got a refund which was a first for me. The pictures of the hotel are not what you get, there is no reception and it is very noisy. Very disappointed and wouldn't recommend
Lovely hotel great staff great location very quiet
We were in a beautiful room with nice pool and city view. The room is big, comfortable, modern and really nice. The pool was clean. Yes, checkin was at California hotel, but it is the next building after Bertolina, so no problem with that. Breakfast was also in California, 2 mins from our mansion. I can say that everything was great, especially that the beach is in 5 mins walk from Bertolina.
No internet in rooms, only at California reception. But it was not very important.
Dirty room broken bed broken air conditioner
nice quite its on city center , beater than stay at regular hotel place ists like be at home.you are independent form the hotem but you can use all hote services
no first aid box at pool . very small tv must to be update from the 19´s to 21´s center :) , not the right bed . adivice ask wend recive the keys at Front Desk if is the bed that you are booked
The pool area was lovely and quiet with a great view over the old town square. The pool also had sun from about 10am - 8pm.
No hairdryer in the room. From booking we were under the impression all rooms had a balcony but we didn't get one.
I am trying to find anything good about this hotel however there is none.
The location as others said it is in the Center music blared till 4am, you definitely need earplugs por got drunk. There is a safe in the room however requires 3euro per day to get a pass code. No wifi in the room. If it was just about the above I won't complain at all as it is just a B&B. the worse parts are 1 the room we booked looks totally different to the pic displayed on the website. Which the manager said booking.com messed up the pictures. The one clearly on my confirmation is actually a triple room which was not available. 2. The room in bertolina mansion that we first allocated was small, dark and stink.from talking to the staff I learnt that they obviously knew this room smelled like toilet but still wanted to let it out. 3. After a long conversation with the staff we got a room move to another building which is also one of the cheerful way properties. In this room,the duvet cover was not refreshed after the previous guests as creases all over the cover. Spoke to the receptionist and was told to wait till next day when the maids came in?! Then the manager decided to come yo my room to inspect himself. His comment was we are a three star hotel but you want a five star services. What I wanted is the basic thing they are selling:a clean bed, which I didn't get.i didn't want to ruin my holidays by having an argument with the hotel, I offered to change the cover myself if they gave me a fresh cover. The manager agreed however the duvet cover had never arrived. I had to make the No.N trip to the reception to ask where was the cover. The very honest receptionist told my that his boss said if I needed the cover I should go the reception to get it he wouldn't deliver it to me. The whole checking process took more than 1 hour, not exaggerating. I had to stay in this hotel as the entire town was fully booked.
Many thanks to Diego (bellman) who helped us as we were leaving to find an ATM that had money! All others had run out during holiday weekend.
A bit complicated to get to our room but once we figured it out, was OK. Hotel should get live wifi in rooms and lobby like all other restaurants and hotels in the resort town. Is now expected and required.
Hate this hotel because staff is mot nice, room was different to the Pictures, lot of noise impossible for sleep, tv dont work and complicated for find the room and bathroom was dirty. Je deteste cet hotel car le personnel pas aimable, la chambre fut differente des photos avec une salle de bain sale. impossible de dormir car musiques des bars toute la nuit t
Dirty bad staff lot of noise everynight becsuse near the bars, complicated for find the hotel and the room. Tv dont work and bed no comfortable. Hotel pas propre, personnel pas aimable, impossible de dormir la nuit avec la musique des bars meme fenetre ferme. Complique pour trouvet l hotel et plus de 80 marches a monter
very noisy at night, long walk from reception to rooms
Location It had a reception The ants all over the room and bathroom , feels like in a safari
Everything else , we had booked in this hotel but upon arrival we were notified that a triple room was not available and that we will be sent to their sister hotel cheerful way California hotel which is much better , both sucks beyond imagination
Besides the location... NOTHING
Where to begin... The hotel management need to go on a hotel management course. Te cleaners needs to open a dictionary and learn the meaning of cleanliness. We had to argue with the reception and hotel manager to get towels!!!! It took half a day to get towels which they had not initially put in the rooms. Further they say they have Internet but THEY DON'T! You have to go and sit in the reception of the sister hotel to get Internet. Basically if basic service, cleanliness and Internet are not a priority for you then this is the hotel for you.
Great hotel in a perfect location! Close to the main square, restaurants, bars and the beach. Nice equipped exterior pool was a great relax place to be in in the afternoons. We had some great vacations there :)
Bertolina had it's private pool, rooms were decent size and we had direct acess to the pool area.
Really noisy from the main square which was just down the hill, main hotel's reception supervisor or smth was very unhelpful and kind of rude. Internet did not work properly even in the main reception area... To get to main reception you had to use 2 elevators which is not the most convenient should you have a lot of stuff.
Location Pool area Staff were pleasant enough what we saw of them
Basic Tiny room no space to put anything! No tea/coffee facilities Very noisy Beds not that comfortable!
Good location for Beach & Restaurants
There is no advise on Booking.com when you are booking Mansion Bertolina that you need to check in at the Hotel California on the other side of the building which can be accessed by a 5 minute walk to the left down many steps & through the Square or to right down a pedestrian hill, either will lead you to Bar street where hotel California is situated in the middle of. We found this out ourselves by checking the internet. We began our check in for the Bertolina at 12.45am...we did not get to our room until 1.45am!! The "receptionist" was a young man who had only started working there a few days prior. Firstly he could not find our keys, but when he eventually did we set of on our journey to find our room with our 20kg luggage in tow. He brought us up in the lift to the 5th floor down a long corridor & out along 2 sets of steps & in to another building, showed us our door & left. We tried the 3 keys on the fob which didnt work & on further inspection of where we were I realised this building looked nothing like the Bertolina in the pictures. So back we went, up all the steps, on to the lift & back down to reception. I tried to explain the keys would not work & that the Bertolina was only a 3 story old style house not a multi story apt/hotel. So back he came with us in to the lift, 5th floor, corridor, steps & back to room again. He tried the keys, ran up & down the other stairs inside the building & still could not figure it out. So, back to reception we go, my bf still dragging the 20kg bag & the receptionist speaks to the bar man (the only other "staff" member I could see in the place).
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