Meliá Palácio da Lousã Boutique Hotel  

Le charme de l'hotel, la gentillesse et la disponibilité du personnel.

Le breakfast est décevant.

Nous avions réservé une chambre à "l'étage aristocratique" (termes du contrat) et nous avons eu droit à une chambre en rez-de- chaussée près de la buanderie pour le même prix ! Seul hôtel de tout notre séjour qui n'a pas respecté ainsi les clauses du contrat, cela s'appelle de l'arnaque !!! De plus, très éloigné de coimbra...a deconseiller.

A magnificent, historic building, with exceptionally friendly and helpful staff. The choice and presentation of food is of a very high standard, and we highly recommend this hotel. We were delighted with the quality and comfort of the accommodation. This is a unique and beautiful hotel, in an attractive village, in an area with many places of interest to visit, and where the people of the area make you feel so welcome. We thoroughly enjoyed our stay, and feel the hotel offers the quality that would add to any occasion, such as a wedding, or a family or business celebration, as well as offering a friendly welcome to all who stay at this unique hotel.

I t was a beautiful building . The rooms were very nice ,spacious and clean. The breakfast was very good with excellent choice and standard and we were able to eat outside.

The location is on the edge of a town overlooking a half finished building site and industrial area (though there are nice views of mountains in the background). The staff in general were inefficent and inattentive , they gave us little information about the hotel which was compounded by the lack of an information card in the room. We were overcharged for a meal and when my girlfriend questioned the mistake it took a number of interstaff exchanges before it was rectified and without an apology been offered. Be warned that the wi-fi does not work in the main part of the hotel , we were given a cable which also didnt work. To sum up the hotel has excellent potential to be a top class hotel but is severely let down by its current staff (management?) and its location

Comfortable,quiet,clean lodging. Large rooms

Vista das montanhas.

Bijzonder exclusieve locatie om hier een paar nachten te verblijven.

Tudo bom,no restaurante jantei muito bem,so que a comida podia ser mais um pouco,para o preço que foi.mas tudo bem

Ambiente e simpatia dos funcionários.

Decoração, silêncio no quarto, limpeza.

Opções de comida no bar são muito fracas e a qualidade poderia ser melhor

a sala de jantar do restaurante viscondessa é lindíssima e o jantar foi agradável.

o pequeno almoça foi péssimo: a sala fecha ás 10.30 horas; quando chegamos, ás 10.10 h verificamos que para além da pouca variedade de oferta para um hotel de 4 estrelas ( 1 qualidade de pão, 1 tipo de iogurte ou 2 variedades de fruta...) já não havia quase nada nas travessas - já não havia sumos, o prato dos queijos estava vazio, apenas havia 4 pães no cesto, já não havia fruta...) e não houve qualquer tipo de reposição, mesmo quando pedimos. Aliás parecia mesmo que a única funcionária que prestava serviço, estava ansiosa por levantar tudo. O casal de amigos que viajou connosco e que entrou na sala ás 10.20 já quase nada teve para tomar!

a chegada ao meliá da lousã foi uma agradavel surpresa para nós. do bom gosto da decoração do quarto, ao aquecimento e higiene do wc foi tudo do nosso agrado. o restaurante é muito bom, muito recatado e elegante. recomendamos...