Meliá Palácio da Lousã Boutique Hotel  

Le charme de l'hotel, la gentillesse et la disponibilité du personnel.

Le breakfast est décevant.

Le décor et la confort, le calme et la gentillesse du personnel

La liaison wifi trés aléatoire

Ils ont un sérieux problème de stationnement qu'ils sont heureusement en train de régler par la finition du stationnement arrière. Le personnel était d'attitude plutôt froide contrairement à la majorité des portuguais et nous étions dans une période plutôt calme. Ils ne parlent pas français et pas beaucoup l'anglais, ce qui semble les rendre réservés et distant. Au petit déjeuner on aurait dit que le personnel s'éloignait de nous pour ne pas avoir à nous parler. Nous avons quand même aimé notre court séjour, je suis certain qu'ils vont s'améliorer avec les commentaires reçus. L'hôtel est beau et très propre.

il y avait seulement un parking extérieur, en cours d'aménagement, donc pas de garage.

A magnificent, historic building, with exceptionally friendly and helpful staff. The choice and presentation of food is of a very high standard, and we highly recommend this hotel. We were delighted with the quality and comfort of the accommodation. This is a unique and beautiful hotel, in an attractive village, in an area with many places of interest to visit, and where the people of the area make you feel so welcome. We thoroughly enjoyed our stay, and feel the hotel offers the quality that would add to any occasion, such as a wedding, or a family or business celebration, as well as offering a friendly welcome to all who stay at this unique hotel.

I t was a beautiful building . The rooms were very nice ,spacious and clean. The breakfast was very good with excellent choice and standard and we were able to eat outside.

The location is on the edge of a town overlooking a half finished building site and industrial area (though there are nice views of mountains in the background). The staff in general were inefficent and inattentive , they gave us little information about the hotel which was compounded by the lack of an information card in the room. We were overcharged for a meal and when my girlfriend questioned the mistake it took a number of interstaff exchanges before it was rectified and without an apology been offered. Be warned that the wi-fi does not work in the main part of the hotel , we were given a cable which also didnt work. To sum up the hotel has excellent potential to be a top class hotel but is severely let down by its current staff (management?) and its location

Comfortable,quiet,clean lodging. Large rooms

Localização do hotel. Simpatia dos funcionários

Ficámos num quarto do palácio com cama de casal; para além da cama ser muito estreita, o colchão fazia uma cova ao meio, tornando-se muito incómodo. Os reposteiros quer da janela, quer da porta tinham partes caidas o que para além de ter um aspecto pouco cuidado, deixava passar muita luz. Consideramos a relação qualidade-preço pouco positiva.

É um óptimo hotel, com um atendimento excelente, uma decoração irresistivel, um ambiente deslumbrante e os quartos são muito acolhedores.

A localização do Hotel é excelente. Com vistas espectaculares para a serra da Lousã Serviço muito bom

Um Hotel deste nível deve renovar as toalhas da casa de banho todos os dias. Lamento esta falta

Qualidade geral do hotel e do espaço envolvente. Qualidade e profissionalismo dos trabalhadores: simpáticos e atenciosos.

Devia existir uma maior divulgação dos serviços do hotel nos quartos.

Adorei! è um local muito agradável com óptimos espaços exteriores, piscina e jardins e um serviço de bar muito bom. Excelente local para descansar e aproveitar o sossego.

Calma e historia do Palacio