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Praça D. Pedro IV, 30, 1100-200 Lisbon, Portugal – Show map
Excellent location – rated 9.6/10! (score from 382 reviews)
Rated by guests after their stay at Hotel Metropole.
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1169 properties in Lisbon
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382 verified reviews
They speak your language
Hotel Metropole's staff speaks: Portuguese, French, Spanish, English
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Food & Drink
WiFi is available in public areas and is free of charge.
No parking available.
Room Service, 24-Hour Front Desk
Non-smoking Rooms, Elevator, All Spaces Non-Smoking (public and private), Air Conditioning
Portuguese, French, Spanish, English
2:00 PM - 12:00 AM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years are charged EUR 22.50 per person per night for extra beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 50 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 382 reviews
Value for money
Show reviews from:
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Score from 1859 reviews Very good
Providing ultra modern rooms with total-white designer furnishings, Gat Rossio is centrally on a quiet street behind Restauradores Square and metro stop.
Score from 1869 reviews Very good
Staff very helpful, breakfast ok, location.
Lift was broken and only available from the 1st floor. Bathroom had a bad smell and towels had holes in them.
The location was great - close to all sightseeing, funicular, restaurants, river etc. The staff were helpful and friendly.
The beds were hard, creaked every time you moved and had a plastic cover under the sheet that was uncomfortable. The bath/shower had mould in the tiles. The wi fi was non-existent in the bedroom and sporadic in the public areas. The hotel needs an upgrade throughout and it's totally overpriced for what it offers.
Right on Praca Dom Pedro IV - lively evenings. Aerobus stop right outside. Excellent standards of staff. Clean and comfortable. Hot and cold breakfast buffet.
Room at the back, early delivery van noise (not too intrusive with windows shut)
Location location location ! Wonderful staff, very informative and helpful Clean and tidy
Dated decor and interior Tired old furniture Breakfasts get a bit monotonous
Staff were amazing - friendly, helpful and seemed perpetually happy. Front desk always had person fluent in English even though we insisted in trying out our Portugese (staff also patient). Room was on back of hotel and very quiet given hotel location in centre of town. Location could not be better. Breakfast adequate for our needs. Shower excellent. Internet service in lounge worked well at all times.
Elevator did not work for 4 days. We stayed fit taking the 82 steps to our 4th floor room. Staff stayed fit handling guests luggage (again... Cheerfully).
Great location Excellent staff
Lift out of action. We were on 5th floor. Not a problem for us - we always use stairs!
Cant beat location, bang on Rossio sq. Bathroom was average - good.
Very overpriced. Creaky, old beds. Air con in the rooms not great = too hot. Very dated elevator.
The location is excellent, facing Riossi park, short walk to train, riverfront and beautiful downtown. The staff was quite helpful. The buffet breakfast was a wonderful way to start the day.
The bed was stiff and noisy, and one night's sleep was disturbed by street noise. The TV quality is adequate but not modern. The WiFi service only available in lobby, and not working consistently.
Splendid view from the window. Good location for sightseeing and shopping.
Noisy until midnight
A nice room with a nice view. Excellent service from the friendly staff!
The minibar was out of order (not chilled) - but we didn't need it anyway ;)
Location great, lounge/reception area nice. Breakfast ok - not a huge choice, but ok
Rooms very dated. Hairdryer didn't work, dripping tap, furniture and general fittings very old.
Very old furnishings, not art nouveau. Poor TV Old bathrooms Terrible breakfast Pictures on website show a much better image than reality
There was a large discount, or I wouldn't have afforded it. I turned out to be an excellent central location on a main square. Staff were really helpful.
It had seen better days. Spacious bedroom and lots of storage but all a bit worn out, and the bath was so high it was quite dangerous to climb in and out of.
Excellent location Helpful staff Good breakfast Spacious and nice room (big balcony towards the Rossio square) Aerobus stop right outside the hotel
location (choose rooms with view on Rossio Square), stuff, breakfast....
old furniture, air condition in the lobby - they were on the maximum cold every day
Position and the view from our room
I really liked the location of the hotel. The staff were friendly, helpful and professional.
Generally the rooms were tired, and old. The hotel has great potential its just that the rooms could have done with a facelift, a lick of paint, carpets needed cleaning, and bathroom could do with being modernised a bit. It didn't have the wow factor I was expecting, considering the money we paid. The bed linen on the day we arrived was iffy, but the next day when it was changed it was much better, crisp and white. I'm saying all of this in the hope that the hotel improves. :-)
Location for those who stay 2-3 nights is exellent!!!
Beds can be easily broken
Easy to go any place. あらゆる場所に行きやすい。
No Wi-Fi in the guest room.
Excellent location, friendly and polite staff, wonderful from on Praça Rossio!
the best in the city
Location is perfect. Airport bus stops in front of the hotel. No need for taxi. Good breakfast.
Romantic package includes non-usable balcony facing the square and a bottle of sparkling wine at arrival. Not worth the extra cost. Wifi works occasionally. We had to call for staff to show up at reception. Old hotel with dated bathroom.
Traditional comfort in central location with friendly and helpful staff.
Couldn't beat the location - the Metropole is located right on the main (Rossio) square of Lisbon, and just a short walk to the seafront. The staff were excellent, friendly and helpful with small issues such as printing, ordering taxis, etc. It had a real air of an old-world hotel and plenty of character... a little shabby and down-at-heel but very clean, comfortable, and affording good basic facilities. Breakfast was adequate with some hot food, cold meat and cheese, yoghurt, fruit, bread, pastries, etc.
The information booklet in the room proudly informs you that the hotel was completely refurbished in 1993... and I suspect hasn't seen much redecoration since! Some aspects could really do with updating. The wifi only works on the first floor, which is where the reception and breakfast room are located. The bed was a little small - I'm average height but I think a taller person would not have been comfortable.
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