Ocean Gardens

Everything! The view was stunning and the hotel itself was gorgeous! Although it wasn't right in Funchal, there was a complimentary hotel bus 4 times daily as well as inexpensive local buses which passed the hotel frequently. It was also great value for money! I have and would recommend this hotel to anyone visiting Madeira!

Because it was on a fairly busy windy road, one could not just go for a little stroll in the evening. However, the view made up for this!

The stunning views, beautiful gardens and pool area, freindly and helpful staff. Although just outside Funchal it was very east to get into the town by the courtesy bus or the local transport,

It was quite noisy from the road outside early in the morning and if you shut the windows to keep the noise out then the air conditioning was inadequate and the room quite stuffy and hot.

a modern and well appointed hotel. It is well away from Funchal town , and very peaceful as a result. The gardens and terraces are beautiful , and the views across Funchal can probably not be bettered.We enjoyed a suite which was very comfortable, and had we known how good it would be,would have liked to have stayed longer.

The hotel was well appointed, the staff were friendly and helpful, the bed was clean and very comfortable and the view from our balcony was fantastic. The breakfast, with an ocean view, was excellent.

The carpet placed on the tiled floor in the corridors did not lie flat and it could have been dangerous for people unsteady on their feet.

The hotel is really very, very good...

Breakfast could be a better

I enjoyed the location of the hotel (not in the city) and the see view, especially from the terrase of the room of my friends (104 room). The staff was very helpfull. Rate was really fair. Good to have an access to internet.

I did not like the breakfast at all: fruits and juices not always fresh, hot dishes - very bad, the selection of food was really small, every day the same.

the welcoming and relaxed atmosphere

no tea or coffee making facilities in the rooms

The reception staff were excellent and gave an excellent impression on what could be expected for the rest of the stay. Our maid was kindness itself.

Although this is a 4 star hotel the quality of the food in its restaurant perhaps left a bit to be desired. If the food was up to the standard of the staff there would be little to beat it in Madeira.

A quiet, relaxing location in a lovely position overlooking Funchal. It is complemented by an excellent restaurant with very courteous, helpful and friendly staff.

The free, courtesy bus was very useful for day trips to the city centre but an evening service would also have been very welcome. The breakfast menu was very acceptable considering the discounted rate we paid for the booking but I would suggest however that those paying the full hotel web site advertised rate in excess of €100 pppn would have expected much greater value for money. Although not applicable in our case, it should also be noted that there is an extremely limited (virtually nil) evening menu choice for those guests that prefer a vegetarian selection. The lunchtime (sandwich only) menu for the terrace bar was also very restricted and could have been far more appealing if other salad style snacks were offered.

Its location, restaurant, shuttle bus, value for money more than fair

Relaxed atmosphere

There should be a better bar/food service at the poolside. The main bar in the hotel also shuts far too early by midnight the lights were being turned off and the bar closed.

This hotel was the excellent, Good value for money, Good location & the views into Funchal were fantastic, Staff we're all freindly & very helpfull.

The Snack bar was not open, It would of been nice to open the for more variety