Olissippo Castelo  

The hotel has a great location and wonderful staff. Our room was very comfortable with a big balcony. Breakfast was also very good with plenty choice. We all really enjoyed our stay and would highly recommend it. The walk to the castle is best if you go right as you exit of the hotel. Three restaurants are off to the left as you exit the hotel. We ate in Costa do Castelo and had a good meal. We also ate in the hotel.Be sure to do tram 28 and try the custard tarts !

Pleasant stay. Helpful staff. Nice view of the castle which was just a short walk away and worth a visit. Similarly the cathederal and crypt were within walking distance and worth a visit. Fun to use the trams to get in and out of town. Out of rush hour the 28E tram only took 15 mins to get to the Barrio Alto for where we found a wonderful restaurant and fado club.

Nearby restaurant choice was somewhat restricted. A bit off the beaten path. Beware of pick-pockets on the crowded trams.

The staff were very friendly and the rooms were so spacoious with a terrace. Excellent location

There were two people at the front desk who made our stay very special. They are Joana and Vitor. They patiently answered all questions and recommended excellent site to see and restaurants. They also remembered our names and addressed us by them when we spoke. Also, the terrace outside our room (302) was a wonderful place to relax with a glass of wine at the end of the day.

While the terrace was wonderful, the chaise lounges were uncomfortable and difficult to get out of. We spoke to our neighbors on the next terrace and they had the same problem.

Nice hotel with great views, comfortable beds and very helpful and friendly staff. Arranged a hire car to be delivered to the hotel within a day's notice and also picked up. Got taxis at a moment's notice and gave me a free bottle of champagne for my birthday at no charge. Breakfast was good and there's a great little local restaurant on the corner less than a minute away and close to trams and an easy walk into the city centre. Good price for a three night stay.

Towels were a bit hard and wi-fi signal a bit weak but these are very minor complaints.

It was clean and the frontdesk staff were friendly enough.

I do not believe it can be a 4 star hotel. The towels are thin and well used, but clean. We specially booked the superior room, but it was not anything like it shows on the internet. The kids room was actually bigger than ours but had 2 beds in it, but a lot cheaper. I saw many other 4 star hotels in the area and this does not compare to that at all. The breakfast is not wonderful and stays exactly the same every morning. The coffee is awful. The cooked food and coffee taste like it was made the previous day.

Very nice hotel. Staff was great. Breakfast was very nice. Close to the castle. Very hilly. Not for people that are not in shape.

Excellent location in the old town overlooking Lisbon. Nice room with a terrace and a view.

No restaurant in the hotel. Squeeky bed meant we did not sleep too well. Rather expensive (145 euros/night in November).

The staff were especially nice and helpful in every way! I would choose to stay at Olissippo Castelo again and will recommend your hotel to family and friends. The price and location were great. Even though I was in meetings at the Congress Center for most of my time in Lisbon, I felt like I got to experience a bit of the city and people by staying at your hotel.

The walls are a bit thin (not much you can do about that, though) so could hear showers, toilets and voices. Fortunately the other guests on my floor were mostly quiet, so was not a big problem.

Smell of common areas. Access and not really value for money

Location in a very interesting part of town, though the steep hills may not suit everyone. The friendly, professional service was outstanding. We were upgraded each time. Fantastic views, from spacious private balconies and terracies.

Would have been perfect with a roof top swimming pool and gym or open exercise area.

Front of house staff welcoming and helpful, with good english. Room spacious, comfortable, and quiet. Good views from the private terrace. Ideally located for the castle and some other attractions.

No separate shower cubicle so nasty shower curtain. Breakfast service understaffed. 'Bar/snack area' effectively non-existent, so aside from breakfast all meals taken outside. Location remote from city centre (and up a steep hill!).