Pão de Açúcar Bed & Breakfast

The reception staff were very friendly and happy to help recommending restaurants late at night. It was centrally located.

Very nice hotel. Got a free upgrade to a suite ;-)

Double room consisted of two rooms (could sleep 4) plus separate bathroom - probably an upgrade. Was excellent space and atmosphere. Close to the old centre of Porto, metro and train station. Pleasant experience. Good continental breakfast

Slightly strange rule not to do clothes washing in the room since the hotel had a laundry (which charged) - if did washing this would incur a half day room charge.

Room size, cleanliness, quiet situation. Reception staff spoke English very well and were polite. Easy access to city.

The room, although fresh & clean was drab and dated. The lovely roof terrace in all the advertisements is only for the use of those in - I suppose - suites - on the 6th floor. All rooms do not have balcony as booking.com states. We had to stand in a queue for breakfast and when finally got a table it wasn't cleared or cleaned and we had to wait a further five minutes for various foods to be replenished, even then breakfast was merely palatable but very ordinary with little choice. The breakfast room is tiny and claustrophobic considering the size of the hotel. I complained to reception staff and they apologised. One Art Deco staircase does not a great hotel make.

The location is of the hotel is the most important advantage as the sightseeing places are in walking distance.

The price of the cradle should be indicated in the informationa bout the hotel. ıt only says that it is free for children below 2; however, we had to pay 10 euro por night for a cradle. I had reserved a twinbed room; but with the excuse of the cradle we were given a smaller room with a very small bed. It does not correspond with the pictures of the room available in the booking.com site. One last point: which hotel would not have an egg? We had trouble finding something to feed our child for breakfast. I cannot say it is particularly family friendly hotel.

Breakfast was OK

The hotel dos not have it own car parking. you need to pay expencive public park place.

Great location, nice and helpful personnel

You could take key to any room you wanted, nobody has checked that. And the room for breakfast is too small - you need to wait in the line to get something to eat while someone else is taking his coffee...

We changed the reservation from 2 to 4 people the day before the arrival. We were told all the rooms were already booked for that night, but eventually they provided us with a very nice two-room suite. Beautiful rooms with high ceilings, tall windows, friendly staff. Great location.

Really great hotel. Huge room, very clean and huge bed. The location is also very good.

The view from the balcony outside my room was beautiful, and the staff was helpful.

I found the room very small, though the shared balcony made up for it to some extent, and the furnishings were a bit dull and dated. I would have enjoyed having breakfast on the balcony, however that was not allowed.

attentive and helpfull reception staff.

Location was good. Room were spotlessly clean. Receptionist very helpful.

Furnture was worn out. Alot of noise from buildings opposite and traffic.

We stayed for 3 nights. Service and Staff Excellent. Close to Old Town - All within easy walking distance. An absolute pleasure and not expensive. Will definitely visit again.