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Rua Jau, 54, 1300-314 Lisbon, Portugal – Show map
|Superior Twin Room with Garden View|
|Double Room with Romantic Package|
|Double Room with Spa Package|
|Special Offer - Double Room (over 55 years old)|
|Classic Twin Room with City View|
|Classic Twin Room with Garden View|
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1256 properties in Lisbon
Including hotels, apartments, villas and more.
169 verified reviews
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Pestana Palace Hotel & National Monument's staff speaks: Portuguese, French, Spanish, English
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Outdoor Pool, Grounds
Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool, Playground
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Safe, Chapel/Shrine, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private)
Portuguese, French, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years are charged EUR 46 per person per night for extra beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 92 per person per night for extra beds.
The maximum number of cribs in a room is 1.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 168 reviews
Value for money
Show reviews from:
In Lisbon’s upscale Amoreiras area, EPIC SANA is a newly constructed hotel featuring a rooftop infinity pool. Marquês de Pombal metro station is just under half a mile away.
Score from 1708 reviews Wonderful
Centrally located, the SANA Lisboa Hotel offers modern, air-conditioned rooms with TVs, 1200 ft from the famous Marques de Pombal Square.
Score from 1694 reviews Wonderful
Located right in the middle of Lisbon’s upscale Avenida da Liberdade, the 5-star Valverde boutique hotel features a patio with a small swimming pool. Free WiFi access is available.
Score from 57 reviews Wonderful
In a great location in central Lisbon, InterContinental Lisbon is a luxury 5-star hotel overlooking the famous Eduardo VII Park.
Score from 1108 reviews Excellent
Dinner was excellent and the palace is fabulous.
The bed mattress is to hard and the wifi coverage is really poor.
Great hotel with excellent staffs. We strongly recommend the onsite restaurant.
I would like to be able to make coffee in my room. The coffee they make at the hotel themselves is terrible
hotel is good - staff were very helpful - location is a short way from the city centre but still very accessible - good facilities
One of the most exceptional stays I have ever had in a hotel ( and I have visited quite a lot of 5 star hotels)
Our first night there was a private party taking place and the service in the restaurant at dinner was rather slow and not very enthusiastic .
The place itself was beautiful. The overall architecture, gilded rooms, furniture... it felt mostly magical and spectacular.
It DID feel like a queen past her prime as well. In particular, the level of cocktail knowledge at the bar was not quite there. This is perhaps a minor thing, and for those who just want a gin & tonic, vodka & soda etc... or something neat, it is fine. Beyond that, basics like martinis, manhattans and old fashioneds were not correct. With the amount of money being spent, and the beautiful classical feel of the place, this was black eye. The staff was fantastic and professional... this is the saving grace. Also, the spa facility was not functioning correctly while we were there. The food was alright, far out shined by the grandeur of the space. That said, I know the economy is tough in Portugal, my guess is that the budget for the Palace is under duress as well.
Our room was over the top did not want to leave. Can't wait to go back!
Very nice pool area, beautiful garden and the palace itself was amazing
Service + restaurant did not live up to its 5 stars and too much air traffic
All it's perfect
good spa area and outdoor pool. good breakfast. beautiful grounds.
fabulous historic building with incredible decor. Comfortable room. Wonderful gardens.
Second stay at this excellent hotel and the quality remains high. Its a very relaxing place to base a visit to the wonderful city of Lisbon, particularly to explore the western side of the city - close to Belem, Ajuda etc. Very friendly and efficient staff, beautifully maintained gardens and pool area, superb rococco style palace, comfortable and sound proofed rooms, excellent wheelchair access. Breakfast is very good, although cava would be a welcome addition to the offer. Will look forward to returning again.
Breakfast. Staff. Locals. Weather. Cartuxa. Super Bock. The seafood & steak.
The settlement several hundred metres away from the hotel on the way to the riverside. The trash in the streets.
Shower,sauna are need upgrade
Grounds and main building are absolutely stunning. Staff were very friendly and professional. Easy to access central Lisbon.
Eye-watering prices in restaurants and room service. Mattress was uncomfortable.
wonderful garden helpful staff great pool good breakfast easy access
loud neighbors// poor soundproofing
The garden, the building and the pool are amazing. Perfect choice for a Summer stay in Lisbon.
Service is very slow and not comparable to other 5 star hotels I visited in the past
Lovely hotel, good breakfast and v helpful staff
outside pool was a bit chilly
Great interiors of the main building Very nice garden Staff speaking very good English
Low quality WI-FI Breakfast is rather limited in assortment Old palace building is getting "rusty" , and this can be seen
Dinner at the restaurant was one of the best we had it. It is worth spending evening there. Interiors are great.
Location is not the best in the city. Everything is far from the hotel. They provide free shuttle service from the hotel to the heart of Lisbon,though. Although we had put it out "Don't disturb card" on the door, House keeping staffs kept putting the card into the room insisting us to clear the room for house keeping. This manner is not five star class.
A beautiful Palace in the city of Lisbon! You go back in time, in a very well maintained Palace with a fantastic Chapel. The restaurant is very charming with excellent food. Our special thanks to Cristina Mata, Patricia and Barbara, who made the difference!
I would have preferred to be in the Royal Suite... but our room was great too!
we liked the ambiance of the place. it is an old palace that has a very nice charm to it, imagine versailles palace but on a much smaller scale. It was nice to see. breakfast was ok, staff at breakfast were very nice unlike staff at their restaurant for dinner which i will come to in my "what i did not like" part. location is a little bit away from the main city, but manageable.
where do I start. 1-First, the beds: the mattress was way too hard, not at all what you would expect from a 5 star hotel. When I say hard, i mean HARD! 2-The Pool! what a disaster. it was solo dirty the floor was greenish with algae and i don't know what1 I will upload pictures to show what i mean. and the water was freezing cold in July! 3- we went to dinner at their a la cart restaurant and we are a family of four with 2 children aged 4 and 3. first of all we were made to feel by the snobby waiter that chidden were not welcome (although we were not late it was about 8pm) and their policy says children allowed. the food was sooooo late, about an hour after we ordered and when i asked the waiter finally he responded in an extremely arrogant way "you were told it will take between 30 to 45 mins". when i tried to point out it was over an hour he was dismissive and rudely walked away mid way through. to top it off, after an hour and 20 minuets my steak arrived under cooked when i had specifically asked for a very well done. at that point it was about 9.30 and way past children's bed time so we all just left without eating our dinner and they still obviously charged us. not a smile or a sorry was said from them. and finally, they have free wifi, very nice and all, but super slow and disconnects often. great if you only want to socially check ur mail. If you are counting on doing some work, forget it.
We had a most special time there & could not have a more friendly & professional reception without it being too gushy. The food & ambience were first class and the room was most comfortable as well as spacious. Overall a very happy stay - much time spent by the pool too !
Ummmmm ….. not planning to stay for one more day ?
coffee machine in the room but not free of charge 2€ a coffee
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