Pestana Porto Hotel & World Heritage Site  

Magic location. Very comfortable room, did request a corner room with a view of the river and it was truly unbelievable., Great size, wonderful outlook... The lights of the port tasting area and monastery on the hill. Enjoyed the relaxing sounds of the river...boats, seagulls etc. a true escape location. Very convenient ...could walk everywhere. Would definitely stay there again.

Arrived at checkin time 3pm by car to discover there was no road access. Had to get dropped off in rain and run down to hotel to discover there is no public car access between 11am and 5.30pm due to hotel being on a World Heritage Site. Parked car in nearby car park and then at 5.30pm drove down to drop off luggage. Would have been so much easier to know facts before hand......maybe include this info with confirmation details.

Its location is perfect

We loved the location on the River Douro and the view of the old port cellars on the opposite river bank. The hotel was very relaxed but efficient with extremely helpful staff. The picturesque location was very convenient for all the local delightful restaurants, accessing tour buses just around the corner, the other side of the river on foot, the cable car which swings above the port cellars, the river boat cruises and finally, the funicular railway to take you up a steep hill to the higher part of the city. Port tasting at Crofts was well worth the walk up the hill as was Taylors Port where we discovered a restaurant too which would be a scenic stop for lunch on a warm day.

The hotel was excellent,ideally located in the heart of the old city with charm as you would expect of this hotel's calibre. The staff were friendly and very helpful. We were even given a complimentary glass of port each on our arrival. Whilst not the cheapest hotel in the area it represented great value for money for its quality of facilities, breakfast and service. Would recommend to others

Not really meant to be a criticism but the hotel did not provide an evening meal option; this may because of the time of year we stayed there!

good friendley helpful staff and aperfect location in the city.

location and room size

did not offer free wifi which in this day and age is very frustrating and poor customer service

Amazing location, right on the river, with bars and resturants right there. Short stroll to the main square. Staff very very friendly and helpful. Was clean and spacious. Didn't get the room with the river view, but in hindsight might have been worth the few extra €'s to do it.

Good!

Relatively small hotel in excellent location at riverside in Porto World Heritage area with adjacent tourist restaurants and within easy reach of shops & historical sites.

Some may find absence of hotel restaurant (except spaceous breakfast room) and time-limited vehicle access to hotel a disadvantage.

Best location in Porto for a city weekend although a bit away from good shopping but plensty of restaurants and great atmosphere in the area. Helpfull staff

A bit worn and needs some renovation (my 3rd stay there). No waterboiler with coffe/tea in room as well as slippers/robe.

This hotel has the best location possible if you want to visit Porto as a tourist, Not much in the way of facilities but who needs those when you step out the entrance and are right on the quayside.

The only thing that was wrong was that the shower fitting was not the correct one for that shower so it kept on slipping from the setting that I wanted it at.

The staff were very good. One week before arrival l rang to saythat it was our wedding anniversary and would an upgrade on the room be possible. On arrival we were shown to a beautiful top floor river view room. We really enjoyed everything about this hotel