Pestana Porto Hotel & World Heritage Site  

Magic location. Very comfortable room, did request a corner room with a view of the river and it was truly unbelievable., Great size, wonderful outlook... The lights of the port tasting area and monastery on the hill. Enjoyed the relaxing sounds of the river...boats, seagulls etc. a true escape location. Very convenient ...could walk everywhere. Would definitely stay there again.

Arrived at checkin time 3pm by car to discover there was no road access. Had to get dropped off in rain and run down to hotel to discover there is no public car access between 11am and 5.30pm due to hotel being on a World Heritage Site. Parked car in nearby car park and then at 5.30pm drove down to drop off luggage. Would have been so much easier to know facts before hand......maybe include this info with confirmation details.

Great location along the river Friendly and attentive staff

Parking can be difficult

My partner and me stayed in this hotel for four nights in early September. We had chosen the hotel mainly for its location right beside the Douro river in the old Ribera quarter and we were not disappointed. We had booked a room with river view which is really worth the extra money as it gives magnificent views. The fit out and design of the rooms is very pleasant, all worked perfectly and the staff was very friendly. The breakfast was good, in a very nice breakfast room. The neighbourhood is very nice and original and although it is quite lively during the day and in the evenings our room was quiet and allowed for a good night sleep. Highly recommended and we would definitely stay in this hotel again.

The only thing that we didn't like was the price - they do charge for that river view.

The position was perfect and yet the hotel was tranquilly

A bit cold in the bar area

The hotel has an excellent location, with a beautiful sightseeing. The staff was very kind an polite, always trying to help with information and making the stay as comfortable as possible.

Staircase to the elevator.

Relatively small hotel in excellent location at riverside in Porto World Heritage area with adjacent tourist restaurants and within easy reach of shops & historical sites.

Some may find absence of hotel restaurant (except spaceous breakfast room) and time-limited vehicle access to hotel a disadvantage.

Best location in Porto for a city weekend although a bit away from good shopping but plensty of restaurants and great atmosphere in the area. Helpfull staff

A bit worn and needs some renovation (my 3rd stay there). No waterboiler with coffe/tea in room as well as slippers/robe.

This hotel has the best location possible if you want to visit Porto as a tourist, Not much in the way of facilities but who needs those when you step out the entrance and are right on the quayside.

The location was great for a quick visit to Porto

Parking should not be an extra charge. There should be wireless available at no cost. A hotel of this price point should not be charging for this.

Well located, very central. The view of the river was excellent.

The staff were very good. One week before arrival l rang to saythat it was our wedding anniversary and would an upgrade on the room be possible. On arrival we were shown to a beautiful top floor river view room. We really enjoyed everything about this hotel

The location is simply unbeatable

Perfect location for waterfront activities, with only reservation that it is at the base of a hill making for a steep hike up to the Metro and the majority of the city. The building is beautiful and aesthetically pleasing.

The room decor is dated and there's nothing especially distinguishing about the room interiors. The design hasn't been "branded" by the chain. My reservation was blundered and the staff blamed the computer system. The staff did not take accountability for the error nor make amends by accommodating me in a comparable room or otherwise attempt to make up for the error.