Pousada de Cascais - Cidadela Historic Hotel  

Ausstattung, Lage, Ambiente,Ruhe, Diskretion Reinigung, Service sehr angenehme Gastlichkeit allgemein

Frühstück könnte etwas abwechselungsreicher sein, wechselndes Angebot für Gäste, die länger dort sind, weil sonst das Angebot schnell "eintönig" wird

Frühstück reichhaltig Einrichtung modern Sehr gepflegt Personal äußerst freundlich & hilfsbereit

Hotelbar total ungemütlich Pool ab 20 Uhr geschlossen

Der Einbau der Puossada in die alte Festung Interessante Architektur Ausblick aufs Meer

Das Preis Leistungsverhältnis ist nicht in Ordnung, das Standartzimmer ist so wie das der Konkurrenz dort aber zu wesentlich geringeren Kosten. Es gibt ein großes Fernsehgerät aber keinen deutschen Sender

Die geschmackvolle Einrichtung und die ruhige Atmosphäre.

Wir können nur sagen immer gerne wieder!!!!!!!!!!!!!!!!!!!!!! Geht fast nicht besser von unserer Sicht aus.

Hotel ist einfach wundershcoen...

Neuer Pousada in guter Lage, gutem Service und freundlichen Mitarbeitern

Für 200 eur die Nacht war das Zimmer klein, ohne Balkon Parkplätze scheinen ein Problem, zum Frühstück wurden wir mit fadenscheiniger Begründung in ein anderes Restaurant gesetzt (Frühstück nur eingeschränkt vorhanden), obwohl es in dem eigentlichen Raum Frühstück für die anderen Gäste gab. Insgesamt ist damit das Preis/Leistungsverhältnis nicht in Ordnung

Room the whole setting of the hotel the friendly staff the facilities (Pool, Recreation, Fitness)

TV at breakfast Parking limited

When we entered into this Pousada we entered into a world of luxury. This is one of the Great Hotels of the World. It truly deserves that accolade. If you appreciate quality and a sense of history, you deserve to stay there.

everything :-)

Ultra modern hotel inside a historic fortress Friendly, helpful staff who go the extra mile Beautiful interior with views over the Marina Busy, town just 5 mins walk with plenty of restaurants, bars, shops etc Excellent value for money if get one of the special deals Good breakfasts

Only a small pool

I originally had booked three nights, but ended up staying for 5 because tboth the hotel and Cascais were so enjoyable. The hotel is in a perfect location, as long as you are not looking for a 5-star beachfront resort. It has an outdoor swimming pool on the second level with a great view of the marina and the Atlantic Ocean. It is located steps from the heart of Cascais, with a multitude of restaurant and shopping choices. The staff couldn't be more friendly and helpful, especially Andrea and Ana at the front desk. And the wi-fi service was as good as any place I have ever stayed. Although the hotel is located inside a medieval fortress, it is modern, and the rooms are a good size, particularly for Europe. My only criticism is that the layout of the hotel is very confusing, perhaps out of necessity as it was constructed in a way so that it can't be seen by people walking around and photographing the outside of the citadel. My room was very convenient to the pool and would have been convenient to the poolside restaurant if it had not been closed for remodeling. But, it was a long, confusing walk from the entrance.

The staff were excellent and extremely friendly and helpful.

We loved how friendly & polite the staff were also loved the lay out of hotel and the pool upstairs was super very relaxing , our rooms were always clean and very comfy beds just very relaxed and love the display of swallows .

I can't say there was anything we disliked only one thing would loved to have stayed longer.

Service and staff very helpful

Superb. Extraordinary value for the money (off-season). Amazing buffet breakfast, extremely friendly and attentive staff, fabulous location inside the old fortress in the center of Cascais, gorgeous room, and wonderful indoor pool and spa complex with both steam and dry saunas and very reasonably priced massages and facials. A delightful lodging.

The location in this historic fort is spectacular. It has been open less than a year and is sleek and modern, beautiful to see. The dining room overlooks the harbour, food is tasty and nicely presented. Staff is efficient and friendly.

Our standard room was neither comfortable or functional. On two separate days we needed to call reception to have heat. Maintenance was called. There was no staff follow up to see if it worked yet the hotel did not seem busy. On check out we were asked why we had not requested another room!

Location Service Clean Historic

a little more luxury would make the difference!!

Very professional and friendly staff. Wonderful new design set in old fortifications, located in beautiful Cascais. Wonderful marina and ocean views. Excellent place in every way

It's a gorgeous place, an exceptionally beautiful tranformation and blending of the old with the stylish contemporary.

Silence, Breakfast Room

Parking facility

It was very convenient for the shops etc. The Hotel restaurant across the courtyard and the breakfast facilities were excellent. The staff were very motivated and polite and the room spotlessly clean.

On our arrival we found the reception staff a litttle too eager to win 'The Employee of The Month'. It was difficult to escape their sales patter. However the other members of staff were super.

Good location , very good hotel , staff very helpfully , used resorthoppa for transfers , brilliant,

The staff were extremely good and friendly and the roof top pool and terrace was gorgeous !

Nothing - it was all excellent

The food was of high quality. Breakfast tip. Coffee cold. Tea poor. Ask for cappuccino. Excellent.

I didn't think this was a 5 star standard hotel. Maybe a 4 minus. Now I know why a previous reviewer questioned the position of the bathroom telephone ! I thought the pool area was inadequate and poorly designed. At check out time they wanted to charge me about € 490 more than my agreement with booking.com. On production of my confirmation e mail they did honour our agreement after contacting their HQ. they did apologise for the confusion.