Reid's Palace    

service & surroundings were flawless; truly a luxury hotel

nothing

Everything. Sorry,cant elaborate, it was fabulous, anything you didn't have the concierge sorted for you, including getting medical prescriptions. A wonderful hotel and a wonderful place. Other holidaymakers were envious when you mentioned you were staying in Reid.

The breakfast room had a fantastic spread of all cold foods, cereals ect, but unfortunately the cooked breakfast was only warm, not hot. I mentioned this twice to the staff and even though it was cooked in the kitchen, not from the hot plate it was continually look warm. The hotel is now showing its age, the electric power sockets worked most times with a 3 pin adapter but could not facilitate a kettle in the room. The balcony doors/shutters and insect screens were not working and passed their sell by date. This is not a complaint, only an observation.

location on the water was beautiful. Staff were excellent and very friendly and helpful

the hot items in the breakfast were not hot by the time you got it to the table

Luxury and breakfast buffet

Average age of guests was really very old for us being a couple in the 40ies. On average approx 65+. Bed was on wheels ( like in Hospital). In my opinion the hotel should make an effort to also attract younger customers.

The attention of staff was excellent, wonderful breakfasts, luxury room service; great pools and wonderful setting. Stylish living at its best.

The Spa facilities, - unfair that only couples paying for treatments/lunch inclusive costing 380+ Euros could use the jacuzzi. Also the sauna and steam rooms were also reserved only for those paying for expensive treatments and were not available to guests just using the pools. Also, dinner at 60Euro per person plus drinks is rather expensive. Pity they don't have a decent brasserie for lighter lunchtime meals; sandwiches and drinks very expensive so I guess we were paying for the service and ambience (though a bit stuffy.)There is a lovely patisserie across the road which guests use instead, plus a really good inexpensive restaurant.

standards

ocean view, the quality of rooms, pool, garden, ocean access, breakfast - all perfectly.

Excellent breakfasts and pleasant helpful staff

It is a hotel with history and personality. The staff is very serviceminded and all in all it gives you that wonderfull filling of relaxed luxoury.

This place is like a palace instead of a hotel. Every little detail is attended to and one must eat the breakfast buffet. It is to die for! Turn down service at night with slippers and some small cakes when we first came in are memorable. The staff is very efficient and friendly. The hotel is beautifully appointed and the views of the Atlantic Ocean spectacular.

excellent staff

The location is wonderful, one of the best views I ever had in a hotel. Service is impeccable and everybody makes you feel welcomed.

Prices for the pool menu, very expensive from water to sandwich prices. But I suppose is expected when you're staying in a luxury hotel like this.

Wonderful!

Serviço impecável

Gostei de tudo

Posizione incantevole !

Atendimento personalizado Conforto Beleza do ambiente, serviços, Excelência como rede hotelaria Profissionalismo Beleza e localização do hotel Restaurantes

Nenhuma observação! Tudo perfeito! Da recepção estadia e saída!

проживали семьей с сыном подростком в данном отеле с 3.01-9.01.2013 г. выбирали отель самостоятельно, оценивая месторасположение, удобство номера (исходя из совместного проживания с сыном 14 лет), репутации отеля, соотношения цены и качества предлагаемых отелем услуг. в итоге остановились на Superior Suite, бронировали сами через сайт отеля, по цене спец.офферты т.к. на сайте booking предложений по Suite не было. в целом отель понравился, клиенты в основной своей массе были иностранные пары преклонного возраста, но не совсем, остальную часть были русские пары и семьи с совсем маленькими детками( долгие зимние каникулы россии сыграли свою роль). отель классического стиля со своей знаменитой историей ( которая представлена в фотографиях в холлах отеля) производит впечатление...,и конечно, обслуживание соответственное. завтрак на высшем уровне с видом на океан, бассейн с подогреваемой морской водой, потрясающий цветущий сад для прогулок...спа.. рестораны ...доброжелательный персонал, все это может создать впечатление для тех, кто ищет для себя особый респектабельный отдых.

в целом отель неплохой, но давность постройки отеля ( а ему более 100 лет) дает о себе знать..при проживании в категории номера люкс Superior Suite была недостаточно широкая кровать, было несколько тесно. пространство номера Suite было тоже не велико. в номере мини бар с безалкогольными напитками был бесплатным и это плюс, но при этом его не обновляли ни разу за время нашего пребывания. ..в период нашего проживания в парке отеля и рядом с ним производились строительные работы и шум пилы не давал расслабиться клиентам в саду и в бассейне.

Les buffets petit dejeuner et amabilité du personnel - buffet du Jour de l'An à la piscine

Manque de disponibilité du Concierge - aucune précision au moment de la prise de réservation par rapport à la disponibilité des 2 restaurants.

Das melhoras experiências hoteleiras que tive até hoje. O Staff super atencioso simpático e educado. O Hotel requintado com vistas deslumbrantes sobre a baia do Funchal. O Peq Almoço com muita variedade e de excelente qualidade tanto a nivel dos produtos escolhidos como da confecção. Os quartos super comodos e bem localizados.

Não ter ficado mais tempo!!

Gute Lage, ruhig, sehr schöner Park/Garten, direkt am Meer auf einer Klippe. Sehr geräumig, grosszügig

Swimmingpool nur mit Meerwasser zudem soviel Chemie, dass ich eine schwere Bindehautentzündung erlitt. Auf der Weinkarte ausschliesslich portugisische Weine.

Le jardin et les piscines. L accueil .

Мы отдыхали в этом отеле с 14.09 по 21.09.2012 Понравилось все

Me hA encantado

Me ha gustado todo

все отлично.

Gostei da localização,da decoraçâo,do acolhimento,de todos os serviços ,acessos ao mar,simpatia,jardims ,piscinas ,spa,adorei tudo!