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SANA Reno Hotel
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| Room type | Max | Rate |
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| Double Room |
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Show prices |
| Romantic Package |
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Show prices |
| Single Room |
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| Double Room - Early Check-In Special |
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Show prices |
| Double Room with Extra Bed |
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| Suite Junior |
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General
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Terrace, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Safety Deposit Box, Soundproofed Rooms, Heating, Luggage Storage, Gay Friendly, Airconditioning.
Activities
Sauna, Jacuzzi, Outdoor Swimming Pool.
Services
Room Service, Meeting/Banquet Facilities, Laundry, Dry Cleaning, VIP Room Facilities, Breakfast in the Room, Currency Exchange, Packed Lunches, Car Rental, Fax/Photocopying.
Internet
Wi-fi is available in the entire hotel and costs EUR 10 per 24 hours.
Wi-fi is available in the entire hotel and costs EUR 5 per hour.
Internet via modem is available in the business centre and costs EUR 3 per 30 minutes.
Guest Parking
Free! Free private parking is possible on site.
Hotel Policies
Check-in
From 14:00 hours
Check-out
Until 12:00 hours
Cancellation
Free! If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
Free! All children from 0 to 3 years stay free of charge for cots.
All children from 4 to 12 years are charged EUR 15 per night per person for extra beds.
All older children or adults are charged EUR 30 per night per person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Any type of extra bed or baby cot is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are not allowed.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
SANA Reno Hotel.
They are opinions of guests that reflect their experiences when staying at this hotel.
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Show scores of:
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Individual guest reviews for SANA Reno Hotel
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Cyprian
Group of friends
Rusiec,
Poland
September 9, 2010
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Helpful staff, opposite metro station, rooftop swimmingpool. |
8.8 |
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Philip
Mature couple
Sao Bras De Alportel,
Portugal
September 5, 2010
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Very friendly staff,great central location,just 25m from metro station,prices very competitive. |
10 |
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Jim
Mature couple
Dundalk, County Louth,
Ireland
August 31, 2010
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Hotel was good value and right next to the Metro Station which made it convenient for getting to downtown Lisbon The air conditioning did not work in our room for 2 of the 4 days we stayed here.After complaining to the staff for 2 days we were eventually accommodated in another room on the same floor which had air conditioning that worked.Also the mattresses on the beds were very hard |
6.5 |
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Roisin
Young couple
Drogheda,
Ireland
August 28, 2010
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The hotel staff were friendly and it was good value for what we paid (I definitely wouldn't have paid more). The pool was a nice feature but was very busy in the evening and there is a lack of seats/loungers due to the small size. Extremely handy for the metro which is literally just outside the door and the hop on bus is around the corner. Would recommend it as a budget hotel for the basic needs. |
7.5 |
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Pedro
Solo traveller
Oslo,
Norway
August 24, 2010
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made turism shopping and had good time |
9.5 |
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Smith
Family with young children
Fort Lauderdale,
United States of America
August 22, 2010
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The staff was freindly and helpful. The breakfast was a good value. The location is excellent for seeing the city as the metro is 10 meters out the front door. no complaints |
10 |
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Manuela
Family with older children
Exeter,
United Kingdom
August 22, 2010
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the position,the lodge ,the with 3 beds room room no 400, the pool, the breakfast room |
7.5 |
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Susan
Mature couple
mississauga, ontario,
Canada
August 20, 2010
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pool on rooftop |
9.5 |
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Michail
Family with young children
ATHENS,
Greece
August 12, 2010
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Satisfactory room, although on the second floor. Good breakfast buffet with a nice variety & satisfactory quality options. Nice, quiet location & in the same time easy access to metro. Finally very good value for money. Noise from drilling in the hotel during one afternoon while getting rest. After our complaints both to the reception & the workers, the first answered us that hours of public quietness (?) are after 20:00 pm in Portugal & not in the afternoon. Ok but a hotel hosts visitors from various countries where for many of them afternoon hours are not hours of noise, so its unreasonable to just follow the local rules (laws) without concerning about these differences. The swimming pool in roof of the hotel was small & thus too crowded & dirty after a while. |
8 |
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Anonymous
Young couple
United States of America
August 12, 2010
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The hotel staff was very helpful and friendly. The rooms were nicely accommodated and even had a double bed instead of two twin option which isn't always available in Europe. The hotel was conveniently located across the street from a metro station. |
8 |
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Alan
Mature couple
Southbank,
Australia
August 10, 2010
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The hotel is convenient to the Metro line, shopping and the pool is its bonus. The steep access entering and exiting car park. A small car is essential |
10 |
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Anonymous
Young couple
United Kingdom
August 10, 2010
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Value for money, if you book at a reduced rate |
6.3 |
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Isabelle
Young couple
Gent,
Belgium
August 7, 2010
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positiv: location (there is an underground (metro) right in front of the hotel), parking, personel, swimmingpool |
7.5 |
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Anonymous
Group of friends
United Kingdom
August 6, 2010
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The location was excellent. Clean and comfortable rooms. Breakfast menu was limited. |
8 |
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Anonymous
Mature couple
Italy
August 4, 2010
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the staff was friendly and efficient. The rooms and the services offered were very good. |
8.8 |
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Anonymous
Solo traveller
France
August 2, 2010
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Good reception, good service. Good buffet for breakfast. Small swimming pool and sauna but they are quite pleasant for relaxing after ballads in town. A big shop like Printemps or Galeries Lafayette is about 3 minutes walking. 4 or 5 stations to the center but the metro is in front of the hotel. |
7 |
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Balazs
Group of friends
Madrid,
Spain
July 28, 2010
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The hotel has great location, metro just at the entrance, comercial center just next door, nice staff. Breakfast was good. You have to be prepared for some Qing (check-in, check-out, breakfast). Especialy the breakfast area is small. |
8 |
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Kristof
Family with young children
lochristi,
Belgium
July 26, 2010
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We got very good value for money. The location is excellent for a city trip, as the metro is next to the hotel. The swimming pool at the top floor is a very nice relaxation at the end of the day. |
8.3 |
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Aurelie
Group of friends
Haarlem,
Netherlands
July 23, 2010
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The staff was really nice. We did enjoy a lot and they answered to all our questions no matter at what time. The hotel is really central with the metro in front of the door or <5 min walking. The swimming pool is indeed a bit small (especially the area around) but enough to cool down when the weather is too nice. The room was big enough, quiet but a bit dark. The hotel is "old fashion" and needs maybe to be redecorated but everything is super clean.Not to much variety of products for the breakfast also. |
8.3 |
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Janice
Solo traveller
BRACKLA, BRIDGEND,
United Kingdom
July 21, 2010
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Polite, helpful and pleasant staff. The only thing for me was the money was taken from my account a week before and not cancelled properly, then the correct amount of money taken again on the final day of my visit at the hotel.. I had to phone my bank from Portugal to cancel the first transaction as I had two charges for the same visit.. I don't think any money should be taken until the stay if complete. The hotel was lovely and I would stay again but they need to stop testing/charging cards before the stay with the exception of course of 'no show'. |
8 |
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Zahid
Group of friends
Newtownabbey,
United Kingdom
July 18, 2010
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Location and swimming pool The room was relatively small for two persons and Breakfast was very average |
7 |
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Michael
Mature couple
huddersfield,
United Kingdom
July 15, 2010
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decent breakfast,very clean,good facilities in room,nice roof terrace the system whereby your room is reserved on your credit card and then you pay "again" when you actually leave,and the original card transaction is cancelled is a bit confusing and could be explained better at the time of booking.other people have commented on this on the trip advisor site. |
8 |
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Andrew
Solo traveller
Burton-on-Trent,
United Kingdom
July 15, 2010
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The staff were friendly and the rooms were clean and tidy, the pool on the roof made it a very good value hotel. |
10 |
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Frode
Family with older children
Oslo,
Norway
July 14, 2010
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The pool and the sun bed on the top of the hotel, where splendid. Location just beside the metro and very quite, no traffic noise around. The big shoppingmall El courte de Ingles is just a 5 minutes walk away. The hotel could have an ice cube machine in the hall, like a lot of hotel do. |
8.3 |
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Anonymous
Young couple
Germany
July 14, 2010
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right next to the metro (5 min to city center), good breakfast with eggs, pastries, fruit, joghurt etc., pool great for quick refreshing swim |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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