Residencial Florescente  

Perfect location as a base for exploring the wonderful city of Lisbon. Aerobus, tram, bus and metro stops all within a short walk. Very helpful reception staff, with advice and information on travel, sights and restaurants. Good breakfast buffet and comfortable rooms with modern bathroom. Ask for a room at the back as the front rooms can be noisy due to the busy pedestrian street.

Very good location, close to centre of city and lots of restaurants. Very clean. Good air conditioning. Staff very helpful and obliging.

El Residencial Florescente esta muy bien ubicado; a un paso de todo transporte publico (metro, buses, trams). Se puede caminar hasta Chiado y Bairro Alto, areas muy concurridas con bares, restaurantes y negocios. El establecimiento en si, aunque sin pretensiones, posee las comodidades necesarias para una estadia muy agradable. Las habitaciones no son super espaciosas, pero si adecuadas, con bano completo, calefaccion/aire acondicionado y tv; el personal es sumamente amable y bien dispuesto; muy buen desayuno incluido en la tarifa. No dudaria en recomendarlo a quienes piensen viajar a Lisboa de vacaciones o por asuntos de trabajo. Great location; steps from all public transportation (metro, buses, trams); walking distance from Chiado and Bairro Alto, where locals and visitors alike go for drinks and/or dinners, at the many bars and restaurants that are open until late. The hotel is not pretentious but comfortable; the bedrooms are not super spacious but adequate with full bathrooms, AC/heating device, and TV set. The personnel is kind and helpful; very good breakfast included. I'd recommend it without hesitation to anyone going to Lisbon on vacation or a business trip.

No bathroom amenities such as shampoo, conditioner, body lotion. However, I don't think that's enough of a reason not to recommend it.

The location of this hotel is it's major advantage. Service was excellent. Very helpful staff. Not luxury but great value for the price. Would highly recommend it

Breakfast could be improved with some fresh fruit

Nice location

Booking not honoured and I was moved to a single room in a much cheaper hotel for the first night, and then had to move back for the second night. Suspect this is not an unusual occurrence. Would not book with them again.

Very nice hotel right in the heart of Lisbon. Most of things are look quite new, room and everything are clean, nice view to the historical building and street. Restaurant is simple, but good cuisine and very very pleasant staff. One of the best choices in the downtown to stay in terms of rate and quality!!!

Only two things are to be paid attention to the management of hotel:1) wi-fi is very unstable and didn't work with my 5y.O. Toshiba laptop. The problem was in need to enter not only login and password (that are really free of charge), but first the wi-fi connection asked to enter extra Network security code. The reason was because of the last level of security settings that set for it here. And laptop or another equipment 4-5 Y.O. can be useless, and I their receptionist said have no any IT- specialist to solve the problem. So, was not able to do planned job, used only cell phone to check e-mails. 2) Be ready: the receptionists are a little strange- they are man about 40-45 Y.O., they look tired of their job, they do their job, but they don't do the basic thing - any hospitality(!), smoking right before guests eyes and throw a cigarettes butts to the street, sometimes guests are waiting their personal phone calls endings, or even looking for the receptionist... But hotel is really good, and this is cost to forget about strange receptionists. Will come back for sure!

Hotel location was great

The staff was friendly and knowledgeable. The room was a bit small, but very clean and comfortable. The location was the very best, since it is in the center of all the sights that you would want to see. The breakfast was generous with many choices. The breakfast for guests is served in the hotel's restaurant which is comfortable and attractive with staff that is attentive to your needs. This hotel is a value and the guide books are right on for recommending the Residencial Florascente. We would recommend this hotel to any of our friends. Jim and Mary Higbee, Sacramento, California

The stay was great because the receptionists were extremely friendly. It was also great to have such a lovely breakfast and a spacious downstairs area that had free WiFi. Since we were on a working holiday, this was especially important. The location in the downtown area was another great advantage. It made it easy to get around the city.

Location is good. Price is reasonable but perhaps slightly high in comparison with places with similar simple comfort. Nice and clean!

Staff was not particularly friendly.

Hotel is very central, next to train station, metro, theaters, restaurant, shopping, fairly clean with big bathroom and very reasonable price. I booked for 42 euro/ night with hot breakfast, wifi internet, and taxes included.

Tv could be bigger, updated and room could use more space with rack to put luggage suitcase on

The location was perfect, extremely central. The room was comfortable. The breakfast was extremely adequate and the staff in the restaurant in the evening were very friendly and welcoming. Would certainly recommend this friendly comfortable hotel.

Being a Brit i do like the facility for tea making in the room, however I do appreciate this is not the norm on the continent. If The Residencial Florescente had tea making facillities it would get my thumbs up by 101%.