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Located in the heart of the city of Porto, Hotel Universal offers rooms with air conditioning and free WIFI access throughout the hotel, as well as a common area, bar and 24-hour reception. The property is about 820 ft from S.Bento Train Station, 1312 ft from the famous Torre dos Clérigos and 1969 ft from D. Luis I bridge. Guest rooms of Hotel Universal are equipped with a TV and private bathroom with a hairdryer and a shower or bathtub. Some rooms also have city views. In our hotel, all rooms have bed linen and towels. Continental breakfast it’s available every morning with us (extra cost) Our staff speaks several languages and is available to answer any questions you may have. You can also schedule transfers, cruises on the Douro River and many other activities in the city of Porto, including a short tourist route. Nearby we have several points of interest such as Ribeira Square (3117 ft), Lello Bookshop (450), Oporto Coliseum (2133 ft), Santa Catarina Street (3117 ft), Oporto Catedral (2133 ft), Majestic Café (1640 ft) and many others. The nearest airport is Francisco Sá Carneiro Airport 9.9 mi away from Hotel Universal

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Located in the heart of Porto, this hotel has an excellent location score of 9.5


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
3 twin beds
2 twin beds
and
1 full bed
1 full bed
or
2 twin beds
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Guest reviews

Categories:

Staff
8.9
Facilities
7.2
Cleanliness
8.0
Comfort
7.8
Value for money
7.9
Location
9.5
Free WiFi
8.2
Low score for Porto
Select topics to read reviews:

See what guests loved the most:

  • Donna
    Canada Canada
    Very friendly and helpful front desk staff. It is very convenient to Sao Bento station. Comfortable room with good amenities.
  • Richard
    United States of America United States of America
    The hotel room was clean and staff were very professional.
  • Zayd
    Ukraine Ukraine
    The staff are very friendly and very helpful! But what makes the hotel more special is the location! Enjoyed my stay there

Hotel area info

Amenities of Hotel Universal

Most popular amenities
  • Parking
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Elevator
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Pool table
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not needed) and costs € 11 per day.
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Safe
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Languages Spoken
  • English
  • Spanish
  • French
  • Italian
  • Portuguese

Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules

Hotel Universal takes special requests – add in the next step!

Check-in

From 2:00 PM to 11:30 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 5:00 AM to 11:30 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Maestro Mastercard Visa Cash Debit card Hotel Universal accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that the reception is located on the 1st floor and can be reached by stairs (27 steps). A platform is available for disabled visitors, but not for luggage.

Pets are welcome, but restrictions and fees apply, it is mandatory to contact hotel.

Please inform staff upon booking if your expected time of arrival should be later than 20:00.

Please note that for reservations for 5 or more rooms, a nonrefundable prepayment is mandatory, equivalent to the first night and/or 25% of the total rate.

It is mandatory to present a vaccination card or COVID19 test upon check in. Please contact hotel if you have any further questions.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

License number: 3727

FAQs about Hotel Universal

  • The prices at Hotel Universal may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Hotel Universal is from 2:00 PM, and check-out is until 11:30 AM.

  • Room options at Hotel Universal include:

    • Twin/Double
    • Triple
    • Quad
    • Twin
    • Double
    • Single

  • Hotel Universal offers the following activities/services (charges may apply):

    • Pool table

  • Hotel Universal is 1,000 feet from the center of Porto. All distances are measured in straight lines. Actual travel distances may vary.