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Newest reviews for SANA Rex Hotel

  • Michelle
      Australia
    September 14, 2014

    The doorman helpful professional and just nice

    Rock hard beds. Doors banging at night showers that could be heard loudly in the next room air conditioning cut in and out all night making it impossible to sleep

    5.4

  • Anonymous
      United States of America
    September 14, 2014

    The location was easy to locate, close to the metro, the doorman John was always ready to lend a helping hand with luggage, directions, details -

    The room was on the 9th floor and when you came off the elevator it was like stepping into a sauna - had to leave the ac on all night to be able to sleep - only 1 tiny elevator for the entire building including staff seems impractical at best

    5.4

  • Anonymous
      Portugal
    September 11, 2014

    cozy breakfast room...

    slow lift.

    7.5

  • Joana
      Portugal
    September 8, 2014

    The hotel is completely outdated. The windows let all noise in.

    4.6

  • Daniel
      Canada
    September 2, 2014

    in the morning even with the "not disturb sign" we were disturb, by the cleaning prepose to do room at 8:54h - 9:30 & 11:25 and the check out is at 12h !

    6.3

  • Marta
      United Kingdom
    August 29, 2014

    This is not a criticism, just an observation to make other customers aware - the hotel is on top of a hill (not surprising as one of lisbon's beauties is its many hills) so get a taxi when lugging suitcases around. Taxis arent expensive.

    7.1

  • Denis
      Australia
    August 27, 2014

    View of park Close to metro Breakfast

    9.2

  • Anonymous
      Hungary
    August 24, 2014

    Family room is spacious, quiet area, the centre is 20 minutes walk.

    Breakfast is poor.

    7.9

  • Anonymous
      Romania
    August 21, 2014

    -panorama good rooms on the 10th floor

    - Can not sleep at night because of loud in the hall

    7.1

  • Paolo
      Italy
    August 20, 2014

    The room was excellent, clean and with a wonderful view of Lisbon

    The breakfast was not good. The juices are terribles and the croissants have the taste of olive oil.

    8.8

  • Casper
      Denmark
    August 19, 2014

    View Cleaning Breakfast

    -The staff -pricing on laundry -room size -Location

    5.4

  • Rene
      Slovakia
    August 18, 2014

    Location Nice view from balcony Room was nice, clean.

    Wifi not accessible in the room (10th floor). In the lobby was good.

    7.5

  • Paulina
      United Kingdom
    August 17, 2014

    location comfort of the sofa bed

    The staff were not very friendly, they wouldn't even smile. Some of the staff during breakfast were very slow to bring more food, plates etc. The nicest staff were the cleaning ladies :) Breakfast was very disappointing: it was difficult to find seats, plates, cutlery and food as well. When we got there the first day nearly all the baskets and serving plates were nearly empty or empty and it took a while for the two staff working there to bring more food. The quality of food was poor as well (it wasn't our first time having buffet breakfast in a hotel so there was something we could comapre it to). The bathroom was quite small and even though we are all quite small and thin I kept wondering how a bigger person would be able to do anything there. And the last thing is the elevator. There is only one, small and slow elevator and at busy times it was easier and faster to go up or down the stairs (5th floor) than to wait for it.

    6.7

  • Krista
      Philippines
    August 16, 2014

    breakfast was wonderful and the room was clean

    the ceiling was leaking for some time in the bathroom very small elevator

    9.6

  • Joanne
      United Kingdom
    August 7, 2014

    The hotel was easy to find.

    Unfortunately the staff were unhelpful and I felt awkward asking for anything! The room was tiny with no where to put my suitcase & the bed was quite uncomfortable. The breakfast was ok, but we sat down at 9.45am (breakfast was served til 10.30am) but things had ran out and were not being replenished. I wouldn't stay here again.

    5.8

  • Raymond
      Portugal
    August 5, 2014

    Location liked best and the cleaness but is old hotel and rather tastless decorated b'fast room and buffet terrible

    See above

    5.4

  • Yuliya
      Russia
    August 5, 2014

    Location

    low Attenuation

    7.5

  • Anonymous
      Poland
    July 29, 2014

    Helpful staff

    Poor breakfast

    6.3

  • Jerome
      United States of America
    July 28, 2014

    Breakfast Walking Access to Metro/Bus Location Room size good for family of 2 adults and 1 child Staff - especially the concierge. Can speak english well too.

    smaller bathrooms

    8.3

  • Elisabeth
      Norway
    July 27, 2014

    Location, convenient hotel, good servie

    Breakfast ok, but you could add some salami or more and the toaster could be changed to a newer model. Good luck and have a nice day

    8.8

  • Gordon
      Australia
    July 26, 2014

    The WiFi Comfortable bed Assistance with printing boarding pass

    Checked in and was allocated a room at 8.30am, which was not available until 4.15pm!!! Power plug in room lose and potentially dangerous Drainage of waste water was so poor that by the time I finished showering the bath was half full of water!'

    8.3

  • Katerina
      United Kingdom
    July 26, 2014

    Good location. Clean.

    The bathroom was less than small. You could not use the toilet or bidet comfortably, 10 cm between each other and a wall from each side, washbasin overlapping with the bidet.

    6.3

  • Maria
      Bulgaria
    July 15, 2014

    Near metro station, polite and helpful staff, good breakfast, the room was cleaned everyday, 24 hour reception, the taxi to the airport was less than 10 EUR

    The view from the room was not to the park

    8.3

  • Jeff
      Canada
    July 8, 2014

    It is a nice safe area with a beautiful view of Lisbon not far from the hotel. It is also easy 5 minute walk to the subway. Staff was pleasant. Breakfast was fine, for me. The warm part not so great but the fresh fruit and breads was all I needed and it was nice. In town briefly (stayed 6 nights) for a piano party then down to Algarve for a bit of a break.

    It is at the top of a hill. All the nice restaurants, good retail and the closest thing I could find to a Tim Horton's coffee were nearer the bottom. A lot of climbing, or subway up. I'd have preferred to be lower down if I come again. My room was a bit too small and the one elevator was tiny and slow.

    6.7

  • Piret
      Estonia
    July 7, 2014

    Great location.Staff was very friendly and helpful.Room was nice and clean.

    8.8

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