The outdoor pool was very cold and there was only one, the indoor one was even colder, there were not enough sun beds for the hotel capacity which meant you usually struggled to find an area to sit together as in our case there were 6 of us, we didn't do early towels on beds, but you could go to the beach where you had to pay 15 euros to have 2 beds and a parasol on the hotel beach area, the charge was not mentioned on the website. The turkish bath wasn't a turkish bath it was a steam room, i was looking forward to a proper Hamman which my family and i were exoecting. The hotel call blacked out window cabs for you which are twice the price of (for instance) Algarve cars, i was led to believe that the hotel get a retrospective payment for this but that's only what i was told ? The pool drinks and food service was slow when ordering from the sun beds (if you got them) and the pool bar were under pressure when they were busy at lunchtimes which meant people moaned about waiting. The lack of fresh cooking was a shame, it is good to have things cooked to order whilst you wait for instance omelettes. On the whole the location would be a plus but there was nothing "spectacular" or "special" about the hotel to make me want to stay there again and certainly nothing telling me that I MUST stay there again.
The location is good, the shuttle bus is good, the reception, pool bar, bus driver and concierge staff were very good, Manuel Baltazar the General Manager was very friendly and excellent for customer relations. Good pool towel service. Good breakfasts, although the lack of fresh cooking was a shame, it is good to have things cooked to order whilst you wait for instance omelettes.