SANA Lisboa Hotel  

スタッフがとてもフレンドリーで、レストランやファドのサジェスチョンも良かった。朝食も充実。清潔。

部屋の壁が薄いのか、隣の部屋の人のいびきが聞こえた。

部屋は近代的なデザインで、とても清潔で快適に過ごせました。朝食内容がとても充実していました。立地は地- 下鉄の駅にも近く便利。エアポートまでのバスがホテルの前から出ています。料金と比較した上では大満足。

近くにスタバなど、コーヒーを変えるお店がなかったのが不便。テレビが薄型ではなかった。シャワーが１日だ- けぬるい水に近いお湯しか出ないときがあった。

賑やかなロシオ周辺より近代的な街の概観で、そのわりに静かで歩きやすかった場所にあり、ホテルを見つけや- すかった。 コーヒー、紅茶の用意、バスローブなど必要な物が揃っていて、ストレスが少なかった。 朝食付きで、メニューは毎日同じで、種類もそれほど多くはないが、味はそつなく、１，２日の滞在ならば飽き- ずにいられるかもしれない。

スタッフの態度は良いとは言えない。特にベルボーイの中には荷物を運んで部屋に向かうのを目の前で見ている- のに全く手伝わずにいた者もいた。何となく東洋人だからという人種差別みたいなもをを感じるところがあった- 。 周辺にスーパーや小さな商店がなくホテル生活でも欲しいものが買えないのが痛かった。

スタッフの対応がよい。

空港からタクシーでも深夜１０ユーロと比較的近く、またリスボン市内主要ヶ所にアクセスが便利でした。地下- 鉄でしたらボンバル駅が便利です。またバイキング形式の朝食も美味しく、室内は清潔で快適でした。コストパ- フォーマンスは良いと思います。

部屋が広く清潔で、快適だった。家族用のプランだったので子供用のウエルカムスナックとドリンクが用意され- ていた。朝食の種類が多くとても満足した。滞在中毎日、朝食にシャンパンの提供があった。お勧めです。

ホテルスタッフの対応がとても良かった。

It is very close to the Metro making it very easy to get into the city. Staff was very friendly and helpful. The breakfast dining room staff was very sharp. Some of the most professional workers I have experienced. Extremely effiencient with the high volume of people. Food never ran out and it was always presented well. It never looked picked over.

I asked the front desk the best way to get to the hotel to pick up a friend. The first suggestion was a personal hire car for 90 Euro. Then a taxi at 25 - 50 Euro. I rememeber reading about an airport bus. I asked about this and it turns out the stop is steps from the hotel and only costs 3.50 return. Strange that this was not the first option! It only took 20 minutes in rush hour!!

This is a fine hotel, very good value for money. Our room was large and comfortable, very well decorated. Staff are very helpful and courteous. The breakfast buffet is very substantial and tasty. Nice gym and sauna/steam room/jaucuzzi - could do with a swimming pool perhaps. The hotel is close to the metro and relatively central, within walking distance of the Avenida da Liberdade.

Watch the details on your bill. We were initially billed for 36 euro worth of mini-bar charges, when we never touched the mini-bar, and for two days of parking when we had returned our rental car after one day. When we pointed out these errors, staff corrected these immediately.

The best hotel I can imagine for a perfect holiday. Very comfortable, clean, tasteful, with great breakfast and most importantly terrific staff. The friendliness of staff here is not an occasional exception or a question of good or bad luck as it often is even in "good" hotels. It is a rule here that reception staff as well as breakfast and bar staff approach guests with genuine and warm friendliness and always take time to help as much as they can, far beyond what they have to do. Even the pianist playing for guests every evening is smiling at you as you walk in. This place is a real find. I stay in various hotels almost every week for work and it is a real exception to come across a place this friendly. If you need to consult something about your booking prior to arrival, they immediately respond to emails (not as common as it may seem) and provide efficient help. We actually extended our stay in Lisbon, that was how much we enjoyed our time there.

The 4 star hotel is located in Av Fontes Pereira de Melo. The staff speak English & are friendly. The bus stop is around 1 minute walk from the hotel. The shopping area Rossio can be reached in 10 mins by bus or taxi (around 30 mins walk). The restaurants across the hotel are average in food, service & expensive compared to other restaurants in the city. The hotel is clean, family friendly, with large rooms & a good view to the castle. We opted for a family suite on the 12th floor. The kids loved the cookies & milk that was provided complimentary every evening. The airport bus Aerobus, route 1 City Centre & will drop you across the hotel. The charge is Euro 3.5 for adults and Euro 2 for kids, the bus will drop you across the road, you just need to cross the road. The telephone calls are expensive from the hotel, better to make local calls from outside the hotel. Overall the family enjoyed the stay!

The buffet breakfast is good but the same spread everyday. At first it was nice but after the 3rd day it got boring, with no change in menu. We stayed there for over 8 days & were expecting a change in menu atleast once, but no. The tel calls made from hotel to local mobile phones are expensive. The hotel doesnt provide an adaptor, so take your own 2 pin adaptor or fuse, for charging your phone or camera.

Modern and very confortable

Lots of traffic in the avenue, which makes it a bit noisy at night