Sheraton Algarve  

The location was perfect. The staff was friendly. The price (off season) was reasonable. The environment was kid friendly.

Hotel guests were pleasant but not overly friendly...everybody kept very much to themselves. Ancillary services, food, and drink were very expensive.

Large room and balcony, good food, nice indoor pool that you can actually swim in. I came for 1 night and extended my stay twice with 2 nights each because I liked the place. Considering all the services and the overall quality it is actually not that expensive.

Very small whisky selection in restaurant. Dinners can be a bit expensive.

Well managed Great location Relaxed atmosphere

The resort itself is superb and cannot be faulted, however the staff in the entire resort make this hotel what it is with their friendliness and efficiency Thank You

The Sheraton is a great hotel and deserves its five stars. We were looking for a place that does not have the package holiday feel to it and we are satisfied in this respect, no 'towel fights' at the pool and plenty of breathing space throughout the resort The beach is almost private, a outcrop of rock separates it from the crowded Albufeira and you can walk for miles towards Vilamoura in the east. Rooms are spacious, beds are extremely comfy and the tile decoration at the bed-head has a nice local feel. It's nice to be able to have breakfast outside, service is always extremely attentive and setting of the restaurants is nice. All facilities of Pine Cliffs resort can be used as well, which brings a great choice of pools and restaurants

The restaurants are too expensive for their quality - we had only one dinner in the hotel, in Il giardino, where mains are about 25-30 Euros, my meat was overcooked and the vegetables were not salted at all. Lunches are cheaper (Pizza Margherita 14 Euros, Pasta 16 Euros, Sandwiches ca. 14-16 Euros) and the setting is nice is Corda Café or o Pescador, but quality ranges from supermarket frozen shelf to mediocre. They should get a good chef reviewing and updating their menues to bring the restaurants to the same 5 star level than the rest of the hotel. There also should be genuine freshly squeezed orange juice, not the pseudo bottled 'freshly squeezed' one. Cuisine should probably emphasize local products a bit more, the lunch sandwiches were clearly targeted at a British clientele and in off-season not much else was available. Bathrooms need a renovation, ours had broken tiles and shower curtains are also not state of the art anymore. They are selling flats at the adjacent Pine Cliffs resort, we got both a letter and a phone call pitching this while we were, one of them is more than enough

Excellent hotel and location, good restaurants and service.

if you have a small baby, the path to the beach may be a bit uncomfortable - you have to leave the stroller at the lift due numerous steps on the way to the beach.

The only thing good is the location next to the beach but there are a lot better hotels near by so don´t bother.

The hotel was very old and would need some renovation. In my opinion this is not a 5 star hotel!

Super location, excellent friendly, helpful staff, good food, some facilities not available as "out of season", which was not specified at time of booking, otherwise relaxing enjoyable break.

The whole grounds - main building infrastructure, rooms and wide landscaped areas were wonderfully maintained and very beautiful. The spa-massage treatment service was excellent from begnning to end - highly recommended. The location from country-side to cliff top extraordinary.beautiful. Doormen, reception & Conceirge excellent.

Most of the restaurant facilities advertised on the site were closed due to off season. Golf facilities excellent on the day but very spread out ? Driving range in one location - check-in somewhere else - and tee off and trolleys on tee 1 somewhere else. So the result was not such an easy pre-tee off experience for the golfer. Once tee'd off the course was challenging, very nicely laid out and a spectacular tee 9 over the cliffs to the green.

Gostei das áreas externas e a beira mar. Café da manhã variado, mas em local cheio e apertado. Boa carta de vinhos portugueses.

Quartos são antigos e nos colocaram em uma ala fora da ala principal do hotel. Para ser um 5 estrelas, precisa de uma boa remodelada no banheiro e nos quartos. A massa no restaurante italiano não impressionou.

Qualidade pequeno almoço, localização e serviço de praia

Serviço de pequeno almoço muito demorado e confuso, aparentemente pessoal a menos

A localização privilegiada e a simpatia dos funcionarios

O facto, um tanto incómodo, das instalações hoteleiras propriamente ditas estarem encerradas, não ter sido esclarecido aquando da reserva.Na realidade deixou de ser um hotel para ser um aldeamento turistico, embora de qualidade indiscutível.

Simpatia dos funcionarios.

Falta de informação sobre o serviço de toalhas na praia; comando da televisão semi-avariado; falta de insonorização entre os quartos ( de noite houve-se o que se "diz" no quarto do lado, porque existe uma porta fechada de comunicação); candieiro avariado ( e que não chegou a ser reparado); internet paga (?!) num hotel de 5 estrelas é a 1ª vez. Ao fim de semana o horário do pequeno almoço devia ser alargado até às 11:00 H.