The Cliff Bay (Porto Bay)    

Geheel volgens verwachting. Top lokatie! Uitstekende keuken, zeer gastvriendelijk.

The hotel was an oasis of calm luxury.The staff were friendly, courteous, professional and very helpful when asked. We had a sea view room with superb views across the bay to Funchal.A fantastic stay.

The snack lunches were too big and very expensive.

location,special/relaxed atmosphere,clean and specious rooms

Nothing

Our superior twin room with seaview. Il Gallo D'Oro restaurant - excellent. Friendly and excellent service from all the staff that we encountered.

Leaving such a lovely hotel.

Everything was excellant

Only one fault towels were only available from the spa.If you forgot and went to the sea pool at bottom of cliff you could not get a towel and had to come back up to the top

Good location. Beautiful hotel. Good beakfast. Nice spa and swimming pool.

Fabulous service and comfort; the hotel pays a great deal of attention to detail to make the stay a memorable one. Nothing is too much trouble for the staff; the hotel is immaculate and very luxurious, especially the bedrooms.

The staff are under too much pressure to clean the rooms in a limited length of time; the bathroom could have been cleaned more thoroughly during my stay. A wide range of health, beauty and relaxation treatments were on offer, but but perhaps the basic spa facilities in the well room - Turkish bath, jacuzzi - could be extended in the future.

view spa breakfast comfort

beach

Good food in Gallo D'Oro restaurant. Attractive terrace for breakfast.

Poor maintainence, bedroom and bathroom tired and tatty - broken air conditioning, broken fridge, broken loo seat, not vacuumed during 5 night stay.

everything

nothing

The facilities at the hotel were excellent - best hotel we've stayed in - especially the luxury of a large flat screened TV with BBC channels and tea/coffee facilities in room. Bathrooms were very spacious and well laid out. As we were only staying for 2 days we were unable to take advantage of the spa and lovely pool areas.

We were surprised to find on returning to our room at 3 pm that our room had not been cleaned ! Apart from that nothing to dislike except the butter pats at breakfast which are so difficult to open !!

Very comfortable first class hotel. Food excellent and most of the staff were very helpful and professional.

Reception staff rather unfriendly and not very helpful. Some problems with our room.

The standard of service The views The quality of food

The a la carte breakfast (breakfast buffet was preferable). The dinner buffets (the a la carte menu was excellent, but expensive)

The location and its Exclusive feel. The hot stone massage At the spa were excellent too. They even have nursery for babies and provide babysitting services.

Nothing

An excellent stay in a great hotel with wonderful staff and facilities. 10 mins by taxi but also a free shuttle bus if required into the centre of Funchal. Excellent restaurants a few mins walk from the hotel. Book airport taxi via the hotel for a good price.We will be returning

my favourite hotel ,booked to come again in 3 weeks.

Location, friendly staff, very good buffet breakfast

Hotel restaurant and wine prices very high; we ate out instead at very good and numerous local restaurants

The service

The strolling sax very good-- the other entertainment was mediocre.. Needs a review of the entertainment.

Great staff,superb service, wifi which worked everywhere. We shall return!

This hotel always meets high expectations and offers relaxation and friendliness

There really isn't anything I dont like about The Cliff Bay

Friendliness of staff. Plenty of loungers in various places at sea level and around the hotel.

Air conditioning could not be used far too loud. When patio doors open too many flies. There is a steep climb, albeit not too far, up to the main road which makes ir tricky for people with walking difficulties.

Beautiful views from the sea view rooms

Excellent overall though treatment at the spa was superb. The sea views to front and side (plus Funchal) from the fifth floor were truly magnificent. The Michelin star restaurant is worth every penny.

Inadequate sound insulation between rooms. Mattress was too bouncy which is a problem if you are sharing the bed as you get bounced around every time your partner moves.

The sea side view from my room no 623 looking at Funchal was great.

The fact that the hotel has its own private beach open to the sea and inside and outside swiming pools.

After several weeks of researching hotels online, I selected The Cliff Bay because of many positive and current reviews from visitors to this property. I was not disappointed - Madeira is amazing!

The breakfast buffet