눉Disliked most everything, expect the staff who were mostly nice and helpful.
눇Okay, we're the most honest people you'll meet, and we're very fair with our reviews.
We would not return to this hotel, what a disappointment. We were moved from our original room due to a horrible sewer pungent odor at 3am, not fun - we both felt ill. The staff at night felt horrible over the situation. We moved from a room with a beautiful view to the view of a parking lot, but no smell. We were offered to return to the SAME room by the day staff if we wanted the view after deodorized, we chose not to. They didn't seem to think it was a big deal. Okay, we can get over that. But the facility itself does the least it needs to in every respect to function. The rooms are in need of updating, they just don't feel clean. The windows throughout the facility are dirty - sad when you have amazing views to look at. The furniture in the lobby is old, the cushions are very worn. Breakfast was an attempt to look good with hot food but sadly it was poor-- the most watery scrambled eggs I've ever experienced….and cold (were they real eggs?). People were requesting more hot food as things were not replaced (we were there during early hours of breakfast time, no excuse). You could have free wi-fi and a bottle of water in the rooms if you signed up for their free program. But you constantly had to re-sign in again to wifi, and it was very slow. Also, the water was not replaced the following day. The only positive thing we can say, is the staff was mostly friendly and mostly helpful. However, we would NOT return to this hotel. Pick a boutique hotel so you can enjoy the experience of Sintra.