Parking was dreadful. The hotel has two parking places: one at the front, which is always full, and one at the back of the hotel, which is practically inaccessible. On the way to the back parking there is a very sharp tern left, and when cars park at the right hand side of the road, it is impossible to take this turn, unless you drive a very very small car, and take it in parts. On the way out from the back parking you have to climb up into a street that is no wider than the car. The hotel is at the center of historical Sintra, and has two palaces at a walking distance (which is good), but because of its location, driving and parking in its vicinity is a nightmare. Once you manage to park the car and get in the hotel, you find yourself in a very good hotel. Having said all that, I doubt if you can find a place with better parking in Sintra.
The rooms were very large and comfortable, and so were the beds. The design was old fashioned in the good sense, with soft colors that contributed to calm and pleasant atmosphere. The staff was helpful.