Tivoli Oriente

The helpful staff and the comfort of the rooms; also the availability of spa and swimming pool facilities

Nothing really serious but the first room I was given had a faulty hairdryer and the safe did not work. The helful staff gave me another room and there the vanity mirror was not safely fixed to the wall. These minor problems give a sense of neglect so ome small repairs needed in the bedrooms.

Its location is good for biz since it is located at the heart of the city.

The AC system is very poor enough for temp over 27 degrees. The power saving system could allow charging my son s PSP or my laptop while out of the room. Everything in the freezer gets warm while on the go because power goes off everywhere once you remove the smart card.

Excellent staff, great location

Hotel located in very convinient place near Oriente Station, EXPO 98 and oceanarium. It is easy to reach any place of the Lisbon

We arrived late to the hotel, and there was no cot as we requested, only an hour after our arrival was found an extra bed. A five star hotel must have the duty to inform previously their clients any alteration of the conditions of the rooms. Bad service.

The hotel was clean, attractive and had a lovely breakfast. It was close to many activities should you want to venture out. As well, public transport was easily accessible.

Athough the reception staff answered questions I asked, they did not seem very warm or concerned.

location, breakfast, and helpfulness of staff even at a busy time for them.

room was a little small and the odd shape made it difficult.

breakfast offering could de a little bit more extended (e. g. fish)

localização,atendimento,piscina,sauna,banho turco,jacuzi,pequeno-almoço,oferta de transportes públicos na proximidade do hotel

... não vos sei dizer em concreto mas já é a segunda vez que fico por lá !

Nos permitió conocer una Lisboa que no conocíamos: moderna, científica, de diseño:

La habitación me pareció pequeña

do sitio em que se encontra o hotel e da cidade de lisboa

Gostei da localização do Hotel e acessibilidades da envolvente. O PA nao estava mal. Maior valia ter piscina interior.

Logistica muito má. Depois da reserva no Booking, o Hotel nao reconheceu o valor de cama extra / nao reconheceu o valor mais economica da reserva da 2ª noite, tendo sido inclusivé necessário chatear-me e voltar ao quarto para levantar comprovativos (já resgados!!!) Quando chegamos nao estavam preparados os quartos (já eram 15:30h!!!) Nao disponibilizam robe e chinelos a quem precisa (seleccionam quartos/clientes!?)