Vila Galé Porto  

Nice and very friendly staff, clean and confortable room, good buffet breakfast, central location, good and reasonably priced car park, good swimming pool and spa on the top floor with great city view

Park and spa/wimming pool are extras, which can be seen as a negative, but as they are reasonably priced I guess it makes more sense to have users paying than having more expensive rooms where non-users would be paying a bit for park and pool they don't need.

Helpful staff who spoke English. Pool and spa very useful when traveling with a teenager. Breakfast covered all tastes.

The choice of colour for the decor was an attempt at sophistication but the result was just gloomy! Didn't like the jump from the large scale black and white film star pictures to the pastel art in rooms and corridors.

Breakfast was pretty decent and the room size was great. Location was good too, as there is a subway station really close. In any case, it is also possible to walk to the city center. Nevertheless, the area around the hotel seemed a little dodgy, specially at night.

I would not rate this hotel as a 4 star. In a 4 star hotel, I would expect to have a glass screen in the bath/shower, not a shower curtain, which is not only ugly, as extremely unhygienic. The room decoration is completely outdated and should be modernized for a 4 star hotel. Additionally, the chambermaid never changed our dirty glasses during the entire time we were hosted. Finally, pillows were a joke: old and terribly uncomfortable.

Clean, new

The location is good.

The room

Location to the city, clean, fast lifts.

Facitities weren't advertised correctly. No mention that you had to pay for the pool & no minibar as advertised just an empty fridge.

Very comfortable spacious clean room, big bathroom, luggage storage available, marvelous breakfast - lots of food varieties to choose, tasty. Located 10-15 min walk from Porto-Campanha station and Sao Bento.

no tea/coffee facilities in the room

Our few days were mainly for sightseeing and once we found I way around the hotel was not in a bad location, however I would not feel very safe wondering about the area at night but we used the local taxis which were a very good service and the metro during the day.

Well located, good staff

Not very clean, tobacco smell, lots of people at the reception. Not a charming hotel definitely

Nice staff and good breakfast

My room was very cold. The air conditioning unit made too much noise so had to turn it off. Fortunately there were blankets in the wardrobe I could use. The decor was a bit dated for a hotel that opened 5/6 years ago making it feel old and tired

Cleanliness of rooms, comfortable beds. Godo breakfast

Comfortable room and good restaurant.Friendly staff.

It is a pity that hotel guests have to pay for the use of the computers and the gym.However, this is not really important.

*Booked a Junior Suite which was spacious and comfortable.

*Very bad food in the à la carte restaurant. *Everything has to be paid for. Internet at 2€ for 30 minutes isn't acceptible anymore these days, 10€ for a quick swim in the pool neither. I was, however, positively surprised that they didn't charge me for sneezing in the lobby...