Vip Executive Villa Rica Hotel  

The Hotel was is in a very good position for all kind of activities. Especialy for visiting the city of Lisbon. Metro station in a distance of 200m and a market as well. Wonderful breakfast buffet and helpfull personnel. Very clean and silent rooms. I would try to stay the next time that I will visit Lisbon if I could find similar price.

The hotel was ideally situated for our concert trip.

Breakfast food selection was ok but the only coffee available from a machine was dreadful. Powerdered luke warm milk and coffee is bitter, tasteless and unpleasant. For this reason alone I would not choose this hotel again.

Very close to airport from where we were traveling to Natl, Brazil. Also had experienced one of your other hotels at New Years and knew we would be well looked after.

Swimming pool and gym/spa facilities were closed for maintenance works during our stay. Despite these works taking place for a month we were not informed of them prior to arrival.

Not value for money. no wi fi internet. passage was not air conditioned. poor lifts .. had to wait for ages before lift comes.

The staff were very helpful. The lobby is very nice, modern and open, and the rooms were very nice too. The coffee shop was good (but I never had the opportunity to eat at the restaurant). It's very convenient to Lisbon's great metro, and very close to the airport, which was wonderful for our very early morning departure.

They should offer Wi-Fi, it's surprising that they don't. At least the internet is free is you bring a cable--but we hadn't, and we were looking forward to being able to use Wi-Fi on our smartphones, but couldn't. They had decided to shut down one of the elevators (for repairs? not sure) during a crowded weekend, which made getting an elevator an ordeal on one of the most crowded days. The neighborhood has a large abandoned plot of land that the hotel looks over, which is unfortunate for now, but which I expect will be nice if the land is ever developed.

Service and cleanness.

2Of the 3 elevators were not working. In fact, in case of fire tuis would be à serious problem!

Great accommodation and friendly environment. The staff was polite and friendly.

One of the shower towels was slightly dirty

Nice breakfast (with several varieties of meat, cheese, fruits, and bread), OK'ish location (near an underground and a commuter train stations). Helpful staff. Good cafe working all day long or so.

The idea of making a semi-transparent wall between the bathroom and the room is really strange (first, you can see silhouette of a person in the bathroom; second, light from the bathroom wakes people in the room up). Coffee was not good; breakfast could probably include some fresh vegetables.

You can go directly to the city center using a very close metro station. If you are in a city trip like us and tired of walking, you can also take a taksi and it costs about 6-7 euro. The room was always very clean and it was cleaned every day. They also had a very rich breakfast. We really enjoyed it. There is also a spa downstair with sauna and turkish steam bath, also a swimming pool. You have to wear a bonnet and slippers to be able to use the swimming pool.

It's not a big deal but there is no wi-fi in the hotel that you can use with your smart phone. You need to have a laptop and a cable to enjoy the free internet which can be enough if you are one a business trip. (But we weren't)

Good service and kinde staff

Overall, everything.

The purpose of choosing this hotel was for the spa and pool facilities. I was disappointed that it was closed due to maintenance. At the time of booking, I was informed on the booking confirmation that this facility will be out of order until 31/10/11. Hence my booking was from 16/11/11.

Clean, efficient, had a safe in the room, an essential in this fairly unsafe city. Good lobby. Breakfast good- except coffee, which was horrible. Spacious airy rooms.

The breakfast coffee was undrinkable- out of a self-service machine, and tasted awful. Should have fresh coffee, surely. The swimming pool- one of the reasons for my choice- not user friendly. Swimming cap a requirement- not my idea of a relaxing pool. Lighting in the room- awful- no separate lighting for different areas or for one partner to read in bed- it was all or nothing. Glass wall in bathroom meaning whole room was lit if one person visited bathroom in the night. Safe was broken when we arrived- but they replaced it, so fine. But we had an attempted robbery on the metro on the first night while it wasn't installed and we were carrying all our stuff, so could have been very costly. Lack of hot water for tea/coffee in room. We had to use a cafe nearby for coffee. Lots of good coffee around, so this was a specific failing of the hotel.