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L’Hermitage 28 Rue Du Lagon, 97434 Saint-Gilles-les Bains – Show map
Excellent location – rated 9.1/10! (score from 209 reviews)
Rated by guests after their stay at LUX* Ile de la Reunion.
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18 properties in Saint-Gilles-les Bains
Including hotels, apartments, villas and more.
209 verified reviews
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LUX* Ile de la Reunion's staff speak: French, English
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Outdoor Pool, Grounds, Terrace
Tennis Court, Fishing, Ping-Pong, Hiking, Diving, Snorkeling, Water Sports Facilities (on site), Fitness Center, Massage, Bicycle Rental, Entertainment Staff
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar
Free! WiFi is available in the business center and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Concierge Service, Babysitting/Child Services, Laundry, Ironing Service, Meeting/Banquet Facilities, Business Center, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Heating, All Spaces Non-Smoking (public and private)
2:00 PM - 6:00 PM
8:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 7 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
LUX* Ile de la Reunion accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 209 reviews
Value for money
Show reviews from:
Set on the beachfront, this luxurious hotel offers 2 outdoor swimming pools and a 500 m² spa with a sauna. Beauty treatments are possible upon request and Saint-Gilles is 3 km away.
Score from 131 reviews Very good
This waterfront hotel has panoramic ocean views and is 35 km from Saint-Denis.
Score from 89 reviews Very good
Novotel Saint-Gilles is situated on the west coast of Reunion, only 100 metres from L’Hermitage beach and lagoon. The hotel offers 2 outdoor swimming pools and a tennis court.
Score from 137 reviews Good
Le Saint Michel is located in Saint-Gilles-les-Bains, just a 6-minute drive from Roche Noire Beach and the Reunion Aquarium. It offers a tropical garden, sea views and a swimming pool.
Score from 192 reviews Very good
Location + nice, helpful and friendly staff. Good food.
A little bit expensive...
Lots of activities at the weekend. Great staff at the beach bar and some at the normal bar.
Sometimes hard to pay your bill for meals as staff keep moving around.
Sheer luxury Location Beach immediately in front of room Every aspect had been thought of and catered for (beach towels, snorkelling kit,etc)
Smokers in adjacent rooms preventing us from enjoying sitting outside room and at mealtimes (in bar area)
The welcome. Very, very friendly staff. The Orangerie Restaurant was excellent albeit pricey.
Dampness in bathroom. Layout of bathroom and size. Dampness in bathroom. Layout of bathroom and size. To eat at the casual restaurant facilities in the hotel was really too expensive for what was being served. Alcohol in general was extremely expensive and the cocktails were not good at all. I ordered an Irish whiskey before dinner one evening. The whiskey barely covered bottom of the glass... To our surprise, on the last evening we did not get our usual bottle of fresh water and get our bed turned down…. My wife and I also noticed that while there were seminar groups or weddings in the hotel, little attention was given to the other guests… on our last evening, we waited 1 hour to be served at dinner and the food was cold…This I believe is not 5 star service…
A clean, quiet and relaxing hotel with direct access to a shark-free beach, and the best restaurant we could find in the area! Friendly staff, good (though sometimes slow) service, and a fun but not intrusive entertainment program.
While shark-free and beautiful, the beach was not pleasant to walk on or swim in - too many sea shells and other debris that cut your feet. Bring water shoes!
All the staff were brilliant. The way the accommodation has been planned out is great. Food was just fine for us Location was super. Lagoon lovely and safe. Swimming pool is deceptively large (good pool). Would we go back to Reunion? yes. Would We go back to LUX? Yes (but there is so much to do in Reunion you may need to plan your accommodation in accordance to your activities). Concierge service was just absolutely brilliant (Benjamin, Alexandra and Marine were real stars).
Any chance of dropping the price of a beer?
One and only star : Benjamin Berich, Concierge, who solved some of the problems
The staff is totally inexperienced.To save money trainees are used instead of proper Hotel personnel.As they say :"Pay them peanuts, you get monkeys" The Conciergerie was supposed to properly book excursions..but did not check execution..again the fault of some trainee who had already left the Hotel...Unbelievable responses from other staff members to various queries showing they had no Hotel training...
Lobby and bar area are nice
Not a 5 Star hotel in all dimensions (staff and service and slow and seems inexperienced, rooms are ok but remind of much cheaper hotel categories, location is ok but not again not top notch, the beach equipment was cheap plastic sun loungers which are not commonly used by five star hotels etc)
Over-rated and over-priced. Uncomfortable chairs. Over-priced food. A long, long way from the airport. Like a glorified motel!
Helpfulness of front office staff
Potential for sharks in the lagoon!
Very nice facilities, the hotel is right on the beach, the swimming pool isvery big and beautiful ( but the water is cold...) and the superior rooms are really nice (although bathrooms are a bit small).
The service isn't up to the hotel standards, and lacks professionalism The room service is really terrible (wrong order, delays, overpriced, etc.) Mini bar never replenished Rooms are clean but collective areas were not always. We complained at the reception and nobody reacted to any of these. Really too bad.
Quietness and nice environment
price high for breakfast buffet and dinner buffet
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