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21, rue du Père Boiteau, 97413 Cilaos, Reunion – Show map
Excellent location – rated 9.2/10! (score from 159 reviews)
Rated by guests after their stay at Hôtel Tsilaosa.
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6 properties in Cilaos
Including hotels, apartments, villas and more.
159 verified reviews
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Hôtel Tsilaosa's staff speaks: French
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Food & Drink
Breakfast in the Room
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
24-Hour Front Desk, Baggage Storage, Laundry, Fax/Photocopying
Newspapers, Safe, Facilities for Disabled Guests, Soundproof Rooms, All Spaces Non-Smoking (public and private), Air Conditioning
1:00 PM - 7:30 PM
7:00 AM - 11:30 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 4 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 10 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
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Based on 159 reviews
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Surrounded by forested mountains in the village of Cilaos, Hotel les Chenets is 45 km from St Pierre Reunion Airport. It features an outdoor swimming pool, a sauna and hammam.
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Located at the heart of the village surrounded by mountains, Hotel Des Neiges offers 2 outdoor pools with free parasols and sun loungers.
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Le Mélanzé is located within 3 km from La Rivière Saint-Louis. Free WiFi is offered at the property and it features a terrace with views of the garden.
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Located in Le Tampon, this hotel is 9 km from Saint-Pierre and 10 km from the beach. It offers an outdoor swimming pool, a hot tub and a terrace with sunbeds, parasols and free Wi-Fi access.
Score from 105 reviews Good
Having travelled extensively in Cilaos, this is by far, the best hotel there. It is clean, right in the city centre and the decoration is very beautiful. The staff is wonderful; especially the German intern, she is the kindest. We hope she stays there longer! :D.
Even though we love the hotel, the bed in room 2 sinks in the middle (the one in room 1 does not) and, as other guests have mentioned, the bath tub has a weird smell when you switch it on. Also, it would be nice if the WiFi would reach the rooms, as it is only avaible in reception and in room 1 (the closest).
clean, friendly and comfortable nice and central perfect to relax after the hikes
small parking spot no coffee available in the afternoon?!
Everything was perfect. The hôtel is in Town, rooms come with a balcony and an amazing view on the mountains. Staff very helpful.
Think probably the best place we stayed in in Reunion
Nothing really to dislike in the hotel although Cilaos itself is not particularly attractive
Large cosy room with good facilities. Hotel style is really nice. Good location in center of town.
Staff seemed totally unexperienced and was acting quite blunt, e.g. we asked information and guidance for a hike in the mountains but staff could not really help us
The location was amazing and the staff very nice and helpful. We had a great time!
Pleasant, helpful staff. Nice room, well appointed with mountain view. They kept our bags while we went trekking, which was nice. Attractive building in a nice spot.
Breakfast is expensive but other than that I have nothing bad to say. It's a nice, welcoming well run hotel.
On main drag through village with couple of restaurants across the street
Room 5 bathroom door frequently prevented front door being opened
Quite nice hotel areal. Good restaurant. Jacuzzi for free. Breakfast for a two star hotel good.
Area around the hotel unspectacular (closesd highlight is the Grand Bassin, 10 car minutes).
The staff were fantastic,very friendly and extremely helpfull.They helped us contact are next hotel,organised travel to the next hotel.The staff were a delight 10 out of 10.Unfortunately i dont speak french but there were no problems as all the staff spoke perfect English.The room was large and clean.The whirlpool bath is a great addition to the room as it was nice to relax in after all the trekking.This place was the highlight of my holiday and would recommend it to everyone.Well done keep up the good work.