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32 rue de Boucan Canot, 97434 Saint-Gilles-les Bains, Reunion – Show map
Excellent location – rated 9.3/10! (score from 124 reviews)
Rated by guests after their stay at Hotel Le Boucan Canot.
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20 properties in Saint-Gilles-les Bains
Including hotels, apartments, villas and more.
124 verified reviews
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Hotel Le Boucan Canot's staff speaks: French, English
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Outdoor Pool (seasonal), Grounds, Terrace
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Babysitting/Child Services, Laundry, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, All Spaces Non-Smoking (public and private), Air Conditioning, Designated Smoking Area
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
All older children or adults are charged EUR 70 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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Relais de l’Hermitage Saint-Gilles is situated on the west coast of Reunion, only 100 metres from L’Hermitage beach and lagoon. The hotel offers 2 outdoor swimming pools and a tennis court.
Score from 194 reviews Good
Nice service and food at breakfast
Clearly a case of bad management. Loveless guiding and no quality management lead to many strange things like a set of conveyance rules pointed out here and there, that should propably help the impression of a high standard - but do instead give the impression of a chippy, governessy mind behind it. Order a capucino at 6€ a cup - and get something really totally undrinkable from the bar. Find a day bed in the garden - taped all over the lying surface with ugly, dirty plastic foil. Follow the signs to ocean level - ending in a filthy wooden shed. The whole place could be really great, even fantastic - if someone would care to make it a nice and friendly place and eliminate the totally strange gaps everywhere. We booked a Junior Suite and expected just a nice, easy place as the wooden architecture let us hope - but the clear lack of a friendly mind made it disappointing from the first night on. Good for us we were cautious enough because of the annulation rules that didn't match a satisfying appeal and we booked only three nights. After the first night, we asked to cancel our stay over booking.com - the management of the hotel did not even respond with any reaction to our wish.
Friendly staff Generally a very nice place Good snorkeling location View to the beach
The fridge is really dirty inside Poor cleaning of the toilet floor (especially the corners!) No replacement of teabags or coffee in the room Stains on bath towels (several times!) No replacement of toilet paper Some towels were not replaced in the bathroom There is only a very thin cover sheet as bedclothes, for this prize I would expect a real blanket with washable cover 50 Euro charge in case of loss of a pool towel is pretty much Lots of ants in the room Permanent re-registration for internet necessary Cold light of energy saving lamps Dinner was better and cheaper at the neighbouring restaurant There is no easy usable shower or water to wash sand of the feet when coming from the beach There is no notepad/pen in the room Parking is quite small No map to indicate the way to a requested place nearby offered For this prize I would expect much better, it does not meet standard expectations.
Great location on the beach
Bed quite hard, room very small, decor average. Restaurant poor quality and vastly over-priced, do NOT eat here!!
Space Parking Restaurants around the hotel
The shower was dirty, there was a lot of hair everywhere, overall it did not feel very clean. The breakfast, very basic for a 4 star.
Internet connection is a disaster. The connection disrupts several time. So you have to type in user and password again. The bed was not clean Breakfast was very poor with little options. There were insects running around in the ham, the cheese. Plus, fresh orange juice has to be paid extra !?! And only a single person to serve all the people. The beach is dirty. Everywhere you find trash. In the room you have a a coffee set with no creamer and no complimentary water. The hotel is totally overpriced and not worth a stay. I am glad that I had to stay just one night.
What a wonderful people work in the hotel! Always helpful and passionate for their work! Wonderful and not very crowded beach just in front of the hotel
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