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Recently booked in Cluj-Napoca
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Topaz Hotel10 Septimiu Albini St., 400457 Cluj-Napoca (Show map) Good, Score from 20 reviewsHotel Topaz is a 5-minute drive from the centre of Cluj-Napoca and 10 minutes' drive from the Botanical Garden. It offers free private parking and free internet access. Topaz Restaurant serves international cuisine and the Ciuleandra Restaurant serves traditional Romanian dishes and local wines. The Legends Bar & Café is the place to unwind with your friends after a long day and to have some delicious drinks or cocktails. Hotel Rooms: 45
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Total Hotel Score:7.4
Based on 20 reviews Guest reviews are written by our customers after their stay at Topaz Hotel. |
Score breakdown
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Score filter |
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Anonymous
Group of friends
Romania
December 6, 2011
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The room's design is very impressive. The presence of an elevator is a big plus. The reception was good. A lot to choose from at breakfast time. The cleaning was not made properly and the heating had problems.
1 out of 1 people found this review helpful, did you?
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6.7 |
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Alex
Young couple
Grantham,
United Kingdom
December 4, 2011
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Nice and clean room, helpful staff and free upgrade, restaurant Ciuleandra offers great traditional food
1 out of 1 people found this review helpful, did you?
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7.9 |
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Adriana
Mature couple
Bucharest,
Romania
October 12, 2011
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It was clean for a romanian hotel... The worst customer service ever. 10 days before the check-in I was charged for a full refundable reservation; when we have asked for an explanation they said it's normal to charge for a non refundable booking :)) The waiter in the restaurant yelled at us because we asked him some questions about the menu and we kept him busy. We got an upgrade from a double to a junior suite - probably because they have filled all the available rooms and free spaces with a conference... And when my daughter -who has booked separate from us- asked the reception to pay for the bills transferred on her room she was told that there is nothing to pay and she can just check out although they were once again wrong. After 3 days they called and told me that they should charge my card because it was a mistake in the system and they couldn't see the ammounts. In my opinion the management not the customers have to pay for things like this by signing a resignation.
1 out of 1 people found this review helpful, did you?
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4.6 |
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Anonymous
Solo traveler
United States of America
January 17, 2012
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The staff was very friendly. The Dining room and breakfast was a delight. The hotel was a little out dated, it was stepping into a time machine to the 80'S.
Did you find this review helpful?
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6.7 |
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Jo
Solo traveler
London,
United Kingdom
January 12, 2012
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I arrived late and left early but my stay at the hotel was a pleasant one. I had a large room on the 2nd floor with plenty of space and a clean bathroom - all I really needed. The beds were quite hard ... I like that but some might not
Did you find this review helpful?
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7.9 |
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André
Solo traveler
Aracaju,
Brazil
November 21, 2011
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Clean Unconfortable bed
Did you find this review helpful?
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7.5 |
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Anonymous
Young couple
United States of America
November 9, 2011
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They have amazing cooks and delicious food. And the reception staff was excellent. Things are getting old
Did you find this review helpful?
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8.5 |
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Anonymous
Mature couple
Hungary
October 30, 2011
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The location We havent internet connection in the room and the remote of the tv dont work.
Did you find this review helpful?
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5 |
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Anonymous
Solo traveler
United Kingdom
October 29, 2011
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Short walk to city centre, short taxi ride from airport. Very comfortable bed. Very good value for money. No tea or coffee in the room! I understand that it's not as big a part of life in Romania as it is in gb though.
Did you find this review helpful?
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9.6 |
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Anonymous
Group of friends
Romania
October 11, 2011
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Pestele pe care l am servit la restaurant era crud .
1 out of 1 people found this review helpful, did you?
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7.1 |
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Simone
Young couple
amandola (fm),
Italy
January 11, 2012
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Il prezzo della suite... Si. Al nostro arrivo la suite non era riscaldata!Lo abbiamo dovuto comunicare alla reception.Grandissima ingenuità!
Did you find this review helpful?
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7.1 |
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Nicolas
Family with older children
POISSY,
France
November 28, 2011
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Les chambres insuffisamment chauffes par contre couloirs et salons communs surchauffés.
Did you find this review helpful?
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7.1 |
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Anonymous
Young couple
Germany
November 19, 2011
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Hospitalité, flexibilité
Did you find this review helpful?
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7.5 |
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Lindsy
Young couple
Spijkenisse,
Netherlands
October 27, 2011
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Nette kamer, goede schoonmaak, goede service, gratis internetverbinding op de kamer. Het ontbijt viel best tegen, niet bijgeboekt, maar wel een keer geprobeerd, niet voor herhaling vatbaar, producten niet zo vers, fruit dat er al paar weken lag, en geen andere gasten die er zaten, om half 10 smorgens.
Did you find this review helpful?
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7.5 |
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Jean-louis
Group of friends
Bruxelles,
Belgium
October 8, 2011
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Sa situation non loin du centreville, l'amabilité des personnes à l'accueil, la propreté de la chambre J'aurais préféré une chambre avec une douche plutôt qu'une baignoire sabot, trop profonde et donc difficile d'accès pour des personnes qui ne sont plus de premlière jeunesse. Si la nourritue était excellente, le manque d'explication quant aux salles de restauration (3 lieux mais non précisés) et la réaction du personnel de service nous a un peu désarçonnés.
Did you find this review helpful?
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7.5 |
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Dichiu
Young couple
alba iulia,
Romania
February 15, 2012
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There are no comments available for this review
Did you find this review helpful?
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10 |
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Anonymous
Group of friends
France
January 26, 2012
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There are no comments available for this review
Did you find this review helpful?
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7.5 |
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Mathias
Young couple
Angelburg,
Germany
November 9, 2011
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There are no comments available for this review
Did you find this review helpful?
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7.9 |
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Anonymous
Group of friends
Romania
October 16, 2011
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There are no comments available for this review
Did you find this review helpful?
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7.1 |
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Anonymous
Solo traveler
Slovakia
October 10, 2011
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There are no comments available for this review
Did you find this review helpful?
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7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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