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Newest reviews for Complex Mona

  • Eva
    August 15, 2014

    Great site, beautiful view, kind and helpful staff


  • Sorin
    August 11, 2014

    Mr. Ionut was a very good host

    Maybe the noise from all the trains, but that's just temporary


  • Lakhdar
      United Kingdom
    May 19, 2014

    Staff was very helpful :)


  • Razvan
    May 13, 2014

    Friendly staff. good food! Nice and quite. Relaxing..

    Nothing to add


  • Diana
      United Kingdom
    May 10, 2014

    The manager - Ionut! Very friendly, talkative, approachable. We were impressed with his effort to make our stay as pleasant as possible. We felt that he genuinely cared about us as customers.


  • Gabriel
    May 5, 2014

    hmmm hard to tell ... it was quiet :)

    there was no hot water, the rooms were cold, the stuff made fun of one of my friends. We called in the evening about the water and the stuff replied very angry ... I would not recommend this complex.. except if u like winter in the rooms also :) and disrespectful stuff


  • Andrei
    May 4, 2014

    Great staff hospitality and flexibility. The host was always making sure we were happy with the rooms and the service. The villa complex is large with a lot of things to keep you busy and entertained. The rooms are well equipped, warm and cozy. I am definitely considering this place for organizing a team building event in the near future.


  • Borislav
    March 20, 2014

    We were party from 5 adults. Really happy after our stay in Mona complex, perfect location and the rooms are with nice mountain view with bit snow over there (during our stay).The rooms were big, clean and warm (the complex used cental heating). We had warm welcome from the staff (especially John) speaking fluent English,Russian and basic Bulgarian.The complex is huge,with big choice of entertainment facilities. The guest have the possibilities to use alone the barbeque corner. Surely would like to return to this magic place in the summer time.


  • Anonymous
    January 29, 2014

    The food was good at the restaurant.

    There was a party until 2 am, my baby my wife and I could not fall asleep until the party was over, the sound was so loud, we could hear everything and people talking and laughing. it was very inconsiderate for people with a baby who need to wake up early the next day and continue driving.


  • Curca
    January 15, 2014

    We were there as a group of 7 renting a 5 bedroom villa. For a group, the location is perfect, we had our own dinner room and a kitchen. I must admit, I was nervous about our stay there cause of the bad reviews so I need to clear up for future customers: it was really clean (except the kitchen that had some left overs and some unwashed dishes, but that wasn`t their fault, I guess previous guests just stashed everything somewhere to conceal their mess), the temperature was ok, not too hot, but perfect. We enjoyed the barbecue placed right in front of the villa inside a gazebo, the terrace near it and the view. We didn`t hear the trains passing by, at night it was quiet and peaceful. As an extra plus, we were told we can listen to music all night if we want, at a decent volume that wouldn`t wake up the entire city. All in all it was an awsome stay.

    The stash of unwashed dishes left ehind by previous guests.


  • Cristina
    January 1, 2014

    Great staff,especially the manager,beautiful location ,a perfect place to enjoy with the family...Ευχαριστουμε


  • Anonymous
    August 27, 2013

    - the complex has a playground for children - the view is incredible

    - the bed clothes were not changed - the complex is located near the railroad and the trains toot all the night


  • Anonymous
    July 30, 2013

    Nice place Nice sity Good restaurant

    No clean rooms Quality of rooms is poor Prices of the restaurant are not clear, much to high and no honest people


  • Anonymous
    July 1, 2013

    Clean big rooms with great mountain view

    Arrived at 4 in the morning, very difficult to find the location even with GPS, there is a big sign pointing towards the hotel but it's not lighted during the night. Even though reception is 24/24, it took some time till somebody answered the phone and opened us the door. Also the room was very cold.


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