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Newest reviews for Hotel Helen

  • Mauris
      Israel
    August 24, 2014

    located out of the city of Bacau. nice hotel with a very good and nice restaurant. recomanded .

    8.3

  • Martin
      Romania
    July 29, 2014

    Beautiful mountain location.

    We reserved this hotel understanding that it was in Bacau, but it is actually several KM outside of town, and was difficult to get to because our GPS mapped a route that was closed.

    8.8

  • Martina
      United Kingdom
    June 5, 2014

    I loved the hotel! The rooms where nice and clean as well as the bathroom, the bed was a dream. The personel is super friendly and helpful. I just went there for a wedding for 26 hours and it seems like there is not much around the hotel, but you can take a cab into Bacau easily and also the airport is easy to reach. I usually don't spend that much money for a hotel when I travel for leasure, but I enjoyed every minute in the hotel and would absolutely go back there. Compared to the Sheraton in Brussels that I stayed in recently when I was travelling for business the rooms and bathroom was much nicer. I can highly recommend it!

    I kept losing the wifi connection in my room, but compared to other hotels I've stayed in the Wifi was still better.

    8.8

  • Alex
      Romania
    December 17, 2013

    Staff was friendly and helpful, it's nice an d quiet, clean, and the food at the restaurant downstairs is delicious.

    Location is not that great, about 10-15 km from the city

    9.2

  • Paul
      Netherlands
    December 16, 2013

    Excellent hotel, clean, nice restaurant, very nice spa facilities and all for a very agreable price

    The hotel is somewhat remote from Bacau

    9.2

  • Anonymous
      Italy
    November 22, 2013

    close to Bacau airport, clean, very spacious room, in case you may forget smtg you'll find it in the bathroom #fulloptions, good quality ropes and towels

    far from industrial area and local companies: takes a loan to hire a taxi and seldom unofficially. Location is on a main road into nowhere

    7.9

  • Dan
      Romania
    September 26, 2013

    Quite far away from the city of Bacau

    7.9

  • Anonymous
      Romania
    September 10, 2013

    Very friendly and welcoming staff, spacious, clean and nicely furnished room and bathroom, nice forest view from the balcony, the spa area is cozy and well designed, excellent massage.

    The restaurant is smokers-only, breakfast has a limited selection of fresh vegetables and breads, solutions offered for individual problems were somewhat ineffective (belongings locked in spa locker due to malfunction - "we'll solve it tomorrow morning"; heating in the room not working although it gets cold at night - "tomorrow morning" again). Command of English among staff members is limited - can be difficult to communicate if you're not a Romanian speaker / have one with you. Spa&pool use is for an extra charge (not mentioned on hotel's page), and the steam room (part of the spa package) was out of order, yet discount for the spa surcharge was granted only when requested. Having said all of the above I'll point out that the overall experience was very good.

    9.2

  • Silvia
      Norway
    August 1, 2013

    Location, beautiful view from the 3rd level, desk staff, hotel manager.

    Housemaids messing up with the belongings of the hotel (like towels for example) and keeping responsible the customer. No ramp for trolleys or wheel chairs.

    7.1

  • Anonymous
      United Kingdom
    July 16, 2013

    Great location and comfortable hotel Lovely staff

    Nothing!

    8.8

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