Iaki Hotel  

The room size and balcony only

Ac not working; fridge in the room, not working; water hot/cold stopping every 2 minutes, cannot take a proper shower unless between 2 am and 4 am due to water pressure and capacity problems, baggage service trolley only one and is not enough concierge staff, to help your guests , he took about 40 minutes to come pickup the bags, no room service, no wireless service for iphones in the rooms.

Location on the sea side; must have a room with view at the sea; clean and comfortable

expensive services and minibar; they charge you 10 EUR / day if you use the fridge for keeping your own food / beverages (first time I saw this in a hotel)

The room was very large, clean and comfortable. We also had a large balcony facing the sea. Just lovely! Staff was very friendly and helpful. We highly reccomend the hotel. Also, we saw Mr. Hagi in the lobby ;) this is for football fans.

Spacious room, tasty breakfast, good location, easy parking (but it was out of season)

Smoking, smoking, smoking.... We specifically requested a non-smoking room and repeated this at check-in, but still the room we were placed in had smell of cigarette smoke in it and an ash tray on a table.... Upon check-in we were assured no smoking was allowed in the hotel except for the hotel bar, but when we entered the hotel 'non-smoking' restaurant we found people smoking at the tables. We complained at the reception and they promised to address the situation, but the solution was that we were seated in a corner where according to them the smoke should not be bothering us... unfortunately in 15 months of living in Romania we haven't managed to find a hotel which would differt from this point of view... Spa & fitness facilities were not available because it was out of season Unprofessional staff in the hotel restaurant and bar Untidy surroundings of the hotel

The noise made ​​by the heating system made ​​it impossible to rest. No technical staff during night. The invoice issued was higher than the reservation value.

Location close to the beach, Spa Center with a good fitness area & pool, good massages, breakfast acceptable.

Check in only at 16:00. Prices in side season (autumn, winter, spring) acceptable, in main season (summer) far to high.

Clean, comfortable, spacious room, good food, very kind and friendly staff, great pool and private beach. Will definitely stay there again!

Quality of tv signal was poor, with lots of image noise

Complete quality services from room service/cleaning to the restaurant, bar, pool and the beach. You'll never want (or need) to go outside the hotel premises.

The main elevator was way too slow and in the busy hours you just wait for the elevator.

The location was perfect. The price we got for the room was also a very good deal and included also breakfast and lunch.

Not enough water in the mini bar :) Other then this everything was perfect.

Very good location, close to the beach. Nice swimming pool, one for adults and a small one for kids. Very good dinner, but with high prices.

When we arrived late in the evening (11:30 pm) we recived a std double room, as we booked. It was a bad smell in the bathroom, but we decided to solve in the morning. Early in the morning, at 8, we heard some plastic noises on the hall outside. We thought it was the cleaning lady, but there were the painters who started to paint the hall with travellers inside!!! We discussed later with the chief receptionist who apologized and was very kind to upgrade us with a std apartment. In this hotel there are 2 buildings: at the entrance, the main one and a secondary one, where we spend the first night, among with the football academy players of mr. Hagi. So be aware where you will receive the room!!! The breakfast was the same every morning and a little poor. The hotel has some issues with hot water, which variates often from cold to hot! They should fix this problem!!

Location

Room-service is not non-stop (you can't even buy a water after 12 o'clock), i made my rezervation by booking and i payed at arrivel by cash and after i payed the room cash they still charged my creditcard.... i payed the room twice...

the hotel has modern design. the price includes spa what is very good especially if u're planning to go to mamaia off peak (when there is absolutely nothing to do!!) Hotel has high comfort

place seems to be posh sometimes, especially guests. restaurant has very poor food for extremely high prices!!!!!!!!!!!!! so I would not recommend to anyone to dining there!!