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Newest reviews for Kronwell Brasov Hotel

  • Anonymous
      Romania
    August 24, 2014

    It's not the first time have stayed there and most definitely not last ! The staff are well behaving and they are making you feel comfortable and whatever "surprise" you may experience they are fast to correct it !! It's definitely the best hotel in Brasov and I will continue staying there !!!

    Just my case : have parked the car in front the hotel and before my departure I observed that my car have been damaged .... probably from another car/guest ! I was trying with the bellboy and the staff from reception to see what has happened during the night on the surveillance cameras but they didn't have any in front of the hotel ... Well , the day of my arrival I was told by the bellboy that I can use the underground parking which I didn't , so maybe I can call it my fault but I would like the management of the hotel to consider installing some surveillance cameras for preventing this kind of incidents !

    7.5

  • Muhammed
      Saudi Arabia
    August 22, 2014

    Location

    The lightness of the room was so low

    8.8

  • Alina
      Switzerland
    August 21, 2014

    I liked everything about this hotel!! the staff, the spa, the cleanless of the room, the bed was very very comfortable, the food was very good! The hotel is very well situated, not very far from the downtown. In a word all was extraordinary! :)

    10

  • Monica
      Romania
    August 18, 2014

    The spa is fabulous!

    Nothing.

    10

  • Anonymous
      United States of America
    August 17, 2014

    wifi not good , no AC just fan.

    9.6

  • Sergio
      St. Maarten
    August 9, 2014

    The receptionists are wonderful and very friendly. The place is brand new! The room is spacious, comfortable, with a nice bed... The gym is very well equipped and all the facilities are top of the line. It's located next to the train station. I love this place!

    The bathroom could use more powerful light bulbs.

    10

  • Pierre
      France
    August 8, 2014

    One of the best hotel I stayed... A real 4 stars!

    9.6

  • Ioana
      New Zealand
    July 27, 2014

    Customer service was excellent, the staff were helpful and polite. Great hotel, made with excellent taste. Beds were very comfy, food was great, overall a pleasent experience. Thank you

    The only thing that put me off was the fact you have to pay for the playground. I would expect a reputable hotel like Kronwell to have the playground free of charge, like all the other hotels on the same caliber.

    9.2

  • Miranda
      United States of America
    July 26, 2014

    Everything!

    One of the three messages I got was not the best but the other two were out of this WORLD.

    10

  • Paul
      Romania
    July 22, 2014

    fresh,spa

    view

    9.2

  • Anonymous
      Germany
    July 22, 2014

    Service, Service, Service! Spa, breakfast, rooms!

    9.2

  • Virgil
      Romania
    July 20, 2014

    Services People Attention to details Pool and Spa Bed a class on its own

    things that i don't care about

    9.6

  • Matteo
      Italy
    July 20, 2014

    Should be 5 stars.. everything perfect.. the rooms with fantastic shower.. the fitness, not even the best fitness clubs have such a nice a clean and full options tecnogym machine.. fantastic spa and swimming pool.. even restaurant much better then the best in the city.. why to go out from this hotel?? i stay even one day more just to enjoy at all in this hotel..i was also in an other hotel of famous company in the entrance of brasov.. more expencive.. not even to compare.. very compiments for everything.. see you to next stay in brasov..

    10

  • Zoltan
      Romania
    July 17, 2014

    The WiFi connection is only on paper. It doesnt work.

    8.3

  • Rebecca
      United States of America
    July 4, 2014

    So welcoming and amazingly nice. Spa amazing. Room beautiful. Best is brasov!

    Nothing. All was perfect

    10

  • Keresztes
      Romania
    June 29, 2014

    they had a very large bed, great shower, great pool and saunas, very nice staff.

    kind of poor breakfast, but you won't starve.

    10

  • Alexey
      Russia
    June 27, 2014

    We are ordered room, when we arrived they didn't have our kind of room. They made for us free upgrade. The room was very nice. Personal was very helpfull.

    9.2

  • Anonymous
      Romania
    June 21, 2014

    Everything is superb.

    Hope to have a jacuzzy soon, in the spa.

    9.6

  • Sinead
      United Kingdom
    June 19, 2014

    Our experience at kronwell Brasov was wonderful from start to finish. All the staff were friendly and welcoming and went out of their way to be helpful. Our room was stylish and high tech and the bed was very comfortable. The spar was outstanding and very reasonably priced at only five euros per day. They offered a wide range of massage and beauty treatment at ridiculously low prices. We will definitely be coming back to this hotel.

    10

  • Liviu
      Romania
    June 2, 2014

    Un hotel excellent, merita 5*.

    10

  • Daniel
      Romania
    May 27, 2014

    It's a new hotel with great interior design. Rooms are sound-proof with glass walls on bathroom (can be masked for privacy). Breakfast was fine, but not with too many products to chose from.

    Staff try to be nice, but a smile does not compensate for lack of knowledge. We asked at front-desk for two services (refill for napkins and remove child bed) but they forgot about them. Had to ask twice. There was a problem at breakfast: the cheese and cakes were over when we arrive. I asked the staff to refill them but they said they have no more cakes (and no answer about cheese). They offer to give me a piece of cake that remains from other breakfast - this is not the answer i was expected from a 4 star hotel. When we arrive, they offer to bring a baby-crib ("that doesn't cost anything" as they said). Instead, they bring a full baby bed (120x60 cm) and said is the only model available. We didn't ask for it, but looks like they confuse terms. And is rude to say "it doesn't cost anything" to a client, you can say for example that is a gift service... Anyway, the staff need to learn more and the breakfast should have more diversity.

    7.1

  • Anonymous
      Germany
    May 25, 2014

    Great room / state of art, tech-savy will like all the tech stuff in the room, attention to detail in the room and amendities, reception service very friendly

    Service in restaurant somehow cold-hearted, location far away from oldtown

    8.8

  • Adriana
      United Kingdom
    May 20, 2014

    Wonderful weekend! We spent the whole weekend in the hotel as all we wanted was to relax and to enjoy their facilities ! Best hotel in Romania! Excellent quality and services!! Definitely going back !

    10

  • Laura
      Romania
    May 15, 2014

    Everything. Attention to details, very nice design, service, spa area, restaurant, very clean and confortable... All of these were excellent). I recommend the chocolate souffle at the restaurant / bistro.

    I would not say I disliked it, but the location is focused on the business area, so pretty far from the old city. Taxi however is cheap and also the walk to the centre was good. Everything however is really overcompensating.

    9.6

  • Andrew
      United Kingdom
    May 11, 2014

    All of our room, the swimmng pool, steam room, suana, staff

    SMOKING IN THE RESTURANT

    9.6

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