눉1. Boy at the reception didn't speak English.
2. Among options announced in the booking list were: slippers, hair dryer, balcony, double bed . In reality, the room (Nr4) was without balcony, slippers, hair dryer and has 3 separate beds.
3.Plates was not taken off after the dinner (which was served in the room). We took it out ourselves, but it kept out the door until next morning.
4.As for a Genius client of Booking.com. the late check-out was proposed me by Booking.com . When we asked the concierge about it - the guy did not argue, but said that our luggage just will be transferred to another room, where we can take a bath and have a little rest after our walking and before departure. However, when returning from a walk, concierge just carried our luggage into the hall and did not provide the promised opportunity to take a shower and relax before the trip.
5.In addition, we were upset by the fact that after we payed (by cash), we have not received a check, despite of the fact that we noted in advance the concierge that we need the check.
눇I liked: location, cozy interior of the rooms, perfect Italian kitchen.