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Phoenicia Grand Hotel
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7.1
Top
Based on
36
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Ricardo
Mature couple
Chia,
Colombia
May 27, 2009
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Close to international airport, very good breakfast Some times the air conditioner wasn't work properly |
8 |
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Anonymous
Solo traveller
Greece
March 7, 2009
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I especially booked the hotel for the use of sauna and wireless internet in the room. Sauna was worthless (not maintained), spa staff being unfriendly and not aware of sauna functions..Wireless internet in room was constantly cut off..so impossible to get good conference calls (part of my job) or even email check etc...Very positive was the welcome and service at the lobby bar..really 5* service. Sauna had to be paid..30 Ron..per session...In this kind of hotels it should be free for clients. Waiters in the hotel restaurant (I visited two of them) where constantly chewing (chewing gum) even while serving...I had the impression that a lot of the staff were new to the job...need a lot of training ! |
6 |
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Vasilios
Young couple
Halandri,
Greece
January 2, 2009
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casino room service, cleaning rooms |
8 |
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Alper
Solo traveller
Ploiesti,
Romania
December 9, 2008
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Location is good. Facilities such as spa, casino and night club is ok. The ugly sound bird on the reception. Lazy booking department who is not working during the weekends. |
6 |
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Anthony
Solo traveller
Moscow,
Russian Federation
November 1, 2008
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It's a little outside town so there are 3 decent restaurants in the hotel itself if you don't want to venture out. Very spacious lobby, good for small meetings. Customer service is noticeably lacking throughout the service industry in Romania, in my vast experience. e.g. here; 2 female bar staff were tucking into large, mouthfuls of chocolate cake in their work area, which was clearly more interesting than my presence there. |
8.5 |
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Anonymous
Solo traveller
Bulgaria
October 22, 2008
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Sleeping, I am too tired to do something else there. The access to the hotel is difficult with all these fences and barriers all around. |
7 |
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Luc
Solo traveller
PERIGNAT LES SARLIEVE,
France
July 13, 2009
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Hall et lobby, 3 restaurants, dimension de la chambre Groupes climatiseurs devant l'entrée, litterie bruillante, flexible douche cassé |
8 |
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Anonymous
Solo traveller
Italy
June 14, 2009
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buona posizione per chi ha necessità di soggiornare nelle vicinanze dell'aeroporto di Baneasa. Il servizio di ristorazione inclusa la colazione è ottimo e ben gestito. |
7 |
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Maurizio
Solo traveller
Mornico al Serio (Bergamo),
Italy
June 12, 2009
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L'osèitalità del personale |
8 |
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Anonymous
Solo traveller
Spain
May 18, 2009
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This reviewer provided a score but did not have any comments |
6.5 |
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Patrick
Solo traveller
GENEVE,
Switzerland
May 17, 2009
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This reviewer provided a score but did not have any comments |
8.8 |
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Anonymous
Mature couple
Romania
May 14, 2009
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This reviewer provided a score but did not have any comments |
10 |
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Marin
Young couple
Schwäbisch Hall,
Germany
April 15, 2009
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Der Empang war sehr unfrundlich genau so wie Restaurant.Keiner wollte uns informationen geben. Wir müssten alles selber machen. Das Hotel war ok nur alles andere war schlecht. Das Hotel ist 10 km von Stadtzentrum entfernt, obwohl es steht das es nahr an Stadtzentrum liegt.Und Flughafen ist 2 km entfernt,lasst euch nicht abzocken von Taxi fahrer. Es kostet 25 Lei,und nich 200 Lei wie die das von uns verlangt haben. |
5 |
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Tomasz
Solo traveller
Krakow,
Poland
March 27, 2009
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This reviewer provided a score but did not have any comments |
8.5 |
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Anonymous
Solo traveller
Germany
March 15, 2009
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Ein gutes Frühstücksbuffet und ein gutes libanesiches Restaurant. Der Internet Zugang via W-Lan ist im Zimmerpreis inbegriffen. Außerdem gibt es einen Wellnessbereich, der aber leider zu früh schließt. DieZimmer sind unsauber und die Badezimmer erfüllen nur den Europastandart eines 3 Sterne Hotels. Der Service an der Reception ist eine Katastrophe. Die Zimmermädchen neigen dazu, morgens um 8 Uhr unaufgefordert das Zimmer zu betreten, obwohl sie das nach dem dritten Mal hätten wissen sollen. Die lage des Hotels ist nicht für Städtereisende geeignet. Der Nachtclub im Hotel ist reine Abzockerei. |
5.5 |
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Marinangeli
Mature couple
turnu magurele,
Romania
February 25, 2009
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la prima colazione e di ottima qualita, la ricezione e molto elegante, il parcheggio ampio le camere devono essere piu pulite, il parcheggio gratuito per i clienti, non e facile capire dov'e il ristorante per la prima colazione, i televisori troppo piccoli e troppo lontani |
5 |
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Manfred
Solo traveller
gELSENKIRCHEN,
Germany
February 19, 2009
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Unfreundlicher Service am Empfang. Noch alter Causcescu Stilk. |
5 |
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Tiziano
Young couple
trieste,
Italy
February 16, 2009
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This reviewer provided a score but did not have any comments |
8 |
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Anonymous
Group
Germany
February 13, 2009
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Abrechnung in Landeswährung und nicht - wie gebucht - in Euro. Bei stark schwindsüchtigen Währungen erhöhen sich somit die Kosten erheblich. |
6 |
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Ioan
Mature couple
Bucuresti,
Romania
February 11, 2009
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This reviewer provided a score but did not have any comments |
9 |
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Anonymous
Solo traveller
Germany
February 6, 2009
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gute Lage (für Business, nicht für Städtetrip), einzelne service-kräfte sind sehr bemüht; ein gutes und ein schlechtes restaurant, personal grenzwertig, fragwürdig ist der night-club im hotel (erinnert an etwas andere einrichtungen), sauberkeit der zimmer lässt zu wünschen übrig; |
5 |
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Tiziano
Solo traveller
codroipo,
Italy
January 29, 2009
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This reviewer provided a score but did not have any comments |
7 |
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Anonymous
Young couple
France
January 17, 2009
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This reviewer provided a score but did not have any comments |
5 |
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Tiziano
Young couple
Trieste,
Italy
December 29, 2008
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la posizione, il livello generale e la disponibilità del personale |
7 |
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Ioan
Mature couple
Bucuresti,
Romania
December 22, 2008
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Atmosfera generala de relaxare , locatia si nu in ultimul rand posibilitatile de parcare |
9 |
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