Rizzo Boutique & Spa Hotel  

Breakfast and SPA are very good.

Interior design lacking.

The staff is ok

The Breakfast

The reception was very helpful in providing correct information and giving us tips to get where we want to go at the cheapest price possible

The facilities didn't match up a 4-starred hotel. Perhaps, 3 stars would be more appropriate. The offered price wasn't that cheap at all according to what were provided there. The breakfast was very poor of choice.

The temperature in the hotel was very good.

The bathroom is not big enough.

Friendly staff that create a nice and relaxing stay. Good access to hotel facilities. Lovely view from either side of the hotel. Private parking

Minor things like waiting for an order to be placed at the in-house restaurant.

Friendly staff Nice jacuzzi Comfortable mattress

Jacuzzi often busy or cold Room temperature very difficult to moderate Breakfast was ok, but not great (no fresh juice, fruit and coffee not very good)

Very modern and relax stay in this hotel. The appartment room is very nice with fantastic view. Breakfast well balanced with all you need.Also in the price of the room is included pool, jacussy and sauna.

Unfortunatelly the sauna was out of order and we coudnt use it all our stay.

The hotel is near "telegongola" which is great for a skiers. A view from the room is great! The restaurant downstairs has a lot of tasty dishes. This is one of the nicest place to stay in Poiana Brasov.

If you would have a room with an adjoining door to another room I should warn you that audibility is very high so you'd better ask for another room ))

It was clean, they offer free wifi connection, private parking lot. The breakfast was above my expectations.

The wifi connection should be improved, we have got connection breaks.

A la carte menu.

- pretty remarkable design - extraordinary availability and involvment of the hotel manager - Mr. Vasile

- incredibly small bathrooms - weak wifi throughout the second floor - shower hose had some leakings due to its outer metal layer loosed at one end

Friendly staff Landscapes around Design

the staff was helpful and very kind. the breakfast was delicious :) great sights, the room was spacious and very nice

Ne-am simtit excelent. Personalul este impecabil, cele doua fete de la receptie foarte bine pregatite, ospatarul care ne-a servit cat si fetele de la mic dejun au fost foarte serviabili si cele patru "veverite" cameriste mi-au atras atentia ca prin zambete si cuvinte respectuase aduci soarele in camere... vom revenei cu siguranta

La micul dejun am asistat la severitatea unei persoane din conducere probabil care a certat un angajat in fata clientilor. Nu mi-a picat bine si nu e bine sa se repete vreodata aceasta atitudine... in privat seful e foarte indreptatit sa corecteze greselile subalternilor.

The hotel is situated in the mountain in Poiana Brasov - ski resort. Room was clean and big. The staff was helpful. Parking without problem.

The hotel is nice, location good. There is a restaurant near by called Sura Dacilor. Very nice. Close to bus station. About 7 minutes by foot. Quiet. Fresh air. Will come again in winter.

Because it was summer nobody was at the hotel and the restaurant they have at the ground floor had the food reheated or a little bit old. Wi fi was but no internet connection. I had 2 ipad and 2 iphones with me and we could't receive internet on them. But this situation was at 3 rd floor. At the reception was good and working. Cleannes of the room was poor. It was dust every where. The floor was made of wood and was full of spice. They need to do something because they will lose a lot of customers and it is a good hotel. Brekfast was full but the food was old.

excellent location

excellent apartement

indoor swemingpool ( small)

Mi-a placut cadrul natural deosebit , linistea , discretia personalului , micul dejun , curatenia , amabilitatea .

Nu mi-a placut faptul ca zona de spa este anosta , apa din piscina este rece. Am ocupat un apartament pentru trei persoane , dar am avut prosoape pentru doua persoane . Cu toate ca telefonic , anterior calatoriei , mi s-a transmis ca oferta speciala este de 300 euro/3 zile , la plecare tariful a fost suplimentat cu 25 euro/ zi pentru a treia persoana . In hotel s-a permis accesul cu caini . Constructia patinoarului afecteaza neplacut .

Hotelul arata foarte bine, este foarte curat, personalul amabil.

Camere frumos decorate, sentimentul de intimitate, personalul amabil

Foarte curat si linistit, decorat cu mult bun gust. Personalul amabil si discret. Micul dejun este bogat si variat, permanent reimprospatat. Sala de mese este bine luminata natural, desi se afla la demisol.

Hotelul este amplasat central, dar destul de in umbra, avand priveliste spre sosea sau spre o curte in lucru. Nu exista balcon la camere, ceea ce este destul de neplacut daca doresti sa te relaxezi cu un pahar de vin in propria camera, nu intr-un spatiu public.

Unul dintre cele mai bune hoteluri din Poiana Brasov . Raport calitate pret excelent

Hotelul arata bine, peisajul este superb, micul dejun a fost bun, personalul prietenos.

Pretul este prea mare pentru Romania, un sejur de 7 zile ar fi imposibil. Avand in vedere investitiile care s-au facut in statiune, fara niciun merit din partea propritarilor de hoteluri, hotelierii ar trebui sa se gandeasca sa atraga mai multi turisti prin preturi decente pentru Romania. Sau cel putin ar trebui sa contribuie cu un procent din incasari la dezvoltarea si intretinerea domeniului skiabil, care e principalul motiv pentru care au turisti. Centrul spa lasa de dorit, bazinul de la jacuzzi murdar, apa din piscina foarte rece.

Mancarea buna, angajatii ok si amplasarea excelenta.

Locurile prea putine de parcare.