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Newest reviews for Hotel Galleria

  • Ioannis
      Germany
    August 31, 2014

    central location, very kind and helpful staff, great room furnished with all comfort, safe underground garage, great value for money.. just perfect!

    nothing

    10

  • Michael
      United States of America
    August 27, 2014

    We liked receiving a welcome refreshment drink, non-smoking quiet room, good & helpful reception service, fantastic breakfast with a roof-top view of the town, excellent spa, quality in-room bathrobes to use for the spa, great location - an easy 20-minute walk from the bus station & 7-10 minute walk to the center of the town.

    Hallway & room carpets look worn and need to be updated for a 4-Star rated hotel. Cleaning service in our room #208 not up to standards - wine glass wasn't replaced - some toilet amenities not replaced.

    7.9

  • Carolyn
      United Kingdom
    July 27, 2014

    Everything was fine

    Nothing

    8.3

  • Ildiko
      Australia
    July 24, 2014

    The hotel is premium class. Clean, conveniently located with a fabulous spa facilities that are available to hotel guests for free. It also hosts buffet lunches on Sundays - worth it!

    Loved it all!

    9.6

  • Yosef
      Germany
    July 17, 2014

    Location in center nice rooms good breakfast, nice view from dinning room

    8.8

  • Petri
      Finland
    July 8, 2014

    Best value for money in Subotica. Friendly staff, good breakfast, new and clean rooms. Safe parking in underground parking hall. Nice town.

    I just liked it.

    9.6

  • Anthony
      United Kingdom
    June 19, 2014

    The location was good

    There were shelves in our room with books on and I took one book off the shelf and all the books plus the shelf fell on my leg leaving two big black marks. We asked for a quiet room but there was quite a lot of noise from an adjacent bar which went on quite late in the night

    6.3

  • Maria
      Greece
    June 15, 2014

    The very early breakfast time. The good location in city center.

    Nothing. Everything was perfect.

    9.6

  • Milos
      Serbia
    May 5, 2014

    location is excellent, staff is servile and very kind, we spend vacation with 4 months old baby and we really enjoy it!

    rooms facing the atrium

    10

  • Rosalind
      United Kingdom
    April 21, 2014

    The Galleria is one of the best Serbian Hotels I have ever stayed in. My room was huge and spotlessly clean with an enormous double bed and tasteful furnishings. Bathroom was equally large and the plumbing worked perfectly with loads of hot water, which is not always the case in Serbia! Breakfast was plentiful, and wifi very fast and worked in all areas of the Hotel (again not always the case in Serbia). There was a big flat screen TV with a choice of channels in all languages. Staff were efficient and pleasant. Hotel is situated in a shopping area and only 5 minutes walk from the central station. All excellent.

    Breakfast is served in the restaurant on the 6th floor, but the lift only goes to Floor 5. This would make it very difficult for anyone with certain disabilities from going to Breakfast. That is my only quibble though.

    9.6

  • Libor
      Czech Republic
    April 10, 2014

    spacy rooms with comfortable beds

    9.6

  • Boudewijn
      Netherlands
    March 5, 2014

    everything

    10

  • Olja
      Austria
    February 3, 2014

    I have already staid in this hotel 2 years ago which is the reason I returned again to it. Location is very good, close to everything, breakfast is also very good as well as the comfort and style of the hotel. I believe it is the nicest looking hotel in Subotica. Although I had some small issues this time, I believe everybody has a bad day, and I would stay here again and recumbent it further..

    The night I checked in, it seamed to me that the receptionist was a bit lost in space. He checked me in, gave me a white envelope and for every question I had his answer was: '' It is written inside''. Since I was already once in this hotel, I knew where are the things but it would not hurt if the receptionist could try a bit harder and explain few important points to the guest for example where is the elevator. When I entered the room, I have seen that the cleaning ladies have forgotten to remove bin from the bathroom from the last guest. After calling front desk to report this small issue, I was said: ''We are sorry''. Since we are talking bout 4 star hotel, there must be 24h room service, and unfortunately 'Sorry' does not help if no further action is taken such as someone comes and removes the dirty garbage can from the room.

    7.9

  • Mirko
      Serbia
    January 23, 2014

    Great location. Very comfortable. Great staff. We stayed only for one night so I don't know much about room service. We asked for late check-out and got it. Breakfast was nice. Wellness centre is big, really comfortable.

    Nothing much. I don't know why is there bath icon in a apartment section when you choose your accomodation type, when there is one in every other room. Don't mistake this for hot tub as I did. When I complained about it, they gave me a suite with hot tub, because that was what I wanted, but they charged it fully. Not complaining, just want to warn others, not to make the same mistake.

    10

  • Anonymous
      Belgium
    January 10, 2014

    Kindness and professionalism of the staff

    9.2

  • Uros
      Serbia
    December 16, 2013

    Great service and facilities, really pleasant staff and overall a really good hotel. Wellness and spa area is really nice, had a great time there...

    Breakfast was pretty basic - decent food but expected a bit more. Overall, a great place to stay...

    8.8

  • Dax
      Malaysia
    December 4, 2013

    It is new, modern and well located.

    7.9

  • Simon
      United Kingdom
    November 9, 2013

    Best feature of this hotel is the attached spa (one of the largest in Serbia) which is free for guests. It has sauna, jacuzzi and massage areas - the sauna area isn't huge but there is a Finnish room and a steam room. The breakfast was excellent. Room was very nice. Staff were great, friendly and efficient (we asked for robes at reception, went upstairs to our room and housekeeping arrived within a minute with our robes). Would definitely stay here again.

    Could hear some street noise, even on the third floor, but nothing serious.

    9.2

  • John
      United Kingdom
    October 18, 2013

    Everything - staff, room and bed, breakfast etc. 10 minutes from rail station and centre. Good restaurant in hotel and also nearby too.

    Nothing at all

    10

  • Marko
      Australia
    September 29, 2013

    Wellness centre

    I stayed there last year and it was excellent. I also stayed there in May and September this year and everything went downhill. The room was never serviced and the reception staff were very rude. The air- conditioning did not work in May or September. They supplied me with a $5 heater and extra blankets to keep me warm in May and September. This is not 4* service.

    5

  • Ženja
      Croatia
    September 13, 2013

    excellent spa wonderfull stuff nice price

    10

  • Anonymous
      United States of America
    September 13, 2013

    The room was large and quiet. Bathroom in good shape.

    On one day I saw a bug on the wall. Not sure if it came through AC duct.

    8.3

  • Thomas
      United States of America
    August 15, 2013

    There was shopping nearby. Good staff, good food, good hotel. Very Nice.

    10

  • Kamil
      Turkey
    July 23, 2013

    convenient location, helpful personnel,comfortable room

    7.5

  • Bazsó
      Hungary
    July 21, 2013

    Good value for money, nice place, clean, good location, nice people!

    10

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