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Radisson Royal Hotel
Kutuzovsky Prospekt 2/1 bld.1, 121248 Moscow – Show map
Excellent location – rated 9.3/10! (score from 326 reviews)
Rated by guests after their stay at Radisson Royal Hotel.
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1220 properties in Moscow
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326 verified reviews
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Radisson Royal Hotel's staff speak: Russian, French, English
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Sauna, Fitness Center, Solarium, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool (all year), Library, Karaoke
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
Russian, French, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
All older children or adults are charged RUB 2000 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Radisson Royal Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 326 reviews
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Excellent restaurant: Buono Spacious and clean
Wi-fi asks for repeated log-ons
Everything there is perfect other than the attitude of the staff
The 2 make reception is were st best arrogant and didn't want to be there ! The security st the door was a bit intimidating also
Excellent soundproof of the room and bed comfort. You really feel relaxed in the room. Penhaligon's in bath is also very nice. Superb location.
Everything was excellent, Hôtel staff was friendly, room super and clean
Restaurant Hostesses tend to look you down at restaurants.
Nothing to say it is a 5 stars hotel.
No possibility to access another floor when your friends have there accomodation on another floor! For a 5 stars is bad. In other hotel is possible as Premier Palace in Kiev, why is not possible to put the same system, it is also a 5 stars hotel.
the swimming pool
Its a lovely hotel, I loved staying there. Most of the staff is very friendly and welcoming. The interiors are wonderful and the hotel has a specific charm and feeling of luxury. You have several upscale restaurants available for dinner and a wonderful bar with a view on 30th floor. The breakfast is also one of the best in the city. I would definitely return.
Location is a bit far from the centre, we walked couple of times to the centre but it is a bit tiring and taxis are expensive. But overall its not a big deal, as the hotel is worth it.
Very friendly staff , very good service.
AC was broken. The room was like an oven. Staff did not care as much as they had to.
Very attentive staff
Poor menu in the bar and restaurant..but i'm sure it will be improved as well))good luck
Just a great hotel with excellent service and facilities
The food is incredible. I know every 5 star hotel should have 5 star level food, but I ordered a simple burger and it was superb. Even a simple latte was incredible.
The fitness/SPA facilities are actually not part of the hotel and you have to dress properly to get to it (specially because it's on the ground floor). Due to the Russian way of paying (cash) the reception had a hard time explaining how the deposit for the services (cash/card) would work even during check-out. The chambermaid came in the room to check the mini-bar while we were still in the room. During breakfast, they ran out of strawberries and berries.
Certain soviétique charm, nice view, service (specially club floor service), club floor dining, gym and pool;
Bathroom was small and not very comfortable.
Truly satisfied ! as always.
Overall, very good 5 star Hotel.
In winter time it is too hot in the room, so you need to open window.
No tea pot, the coffee machine is bad
Fabulous elegance and luxury and a very good swimming and sauna facility, and of course, the beautifully furnished and comfortable room. All staff speak excellent English and are most helpful and considerate. An ideal location for staying in Moscow. At the very top of the hotel, the Mercedes Bar combines luxury, fantastic city views.
- location: good but not excellent - historical building - cleanliness
Effectively this is a solid 4 star hotel that is trying to pretend it is a 5+ property Avoid unless offered at discount rate (and stay in Ritz for luxury or Hilton for affordable comfort) - mediocre décor; cheap bathroom fittings - rooms are not soundproof (at least xx40). I was able to clearly understand what my neighbors were discussing and was woken up by their baby playing - impossible to open windows; air quality in the room was bad (very dry) - poor and very expensive taxi service (airport transfer cost 7,500 v going rate of 2,000); cars are smelly and drivers are not qualified (ask for directions) and sloppy (the car started moving while I was still trying to get in) - no one helped with the bags on arrival (and lobby is rather far from entrance) - currency exchange did not work - I was not allowed to charge a breakfast to my room and had to get cash in order to pay upfront, which was inconvenient and generally annoying (do they really expect someone paying 100k for a stay to refuse paying 1k for a breakfast?) - was charged 2,200 for in-room breakfast, while stated price was 1,100 (the difference was due to various service, delivery and excess charges) - too much smoke in the lobby - internet connection was bad (had to re-enter password every 20-30 minutes) - concierge advise on restaurants was weak - odd crowed in the lobby (professionals etc)
we like the style of the hotel, excellent interior,
staff and especially the security are not friendly and hospitable to the Guests. and if you have forgotten smth and want to go out from the hotel the security will immediately stop you and do not let you pass until you pay though all your luggage is inside the room and you will surely come back.....
It's so nice to stay in a place full of history. Mercedes bar on the 30th floor is a gem!!! Wifi works well and everywhere. You have everything that you expect in the rooms. Highly recommended.
There was a storage smell in the bathroom every other day but it didn't bother me much and I kept forgetting to address it with reception.
Prefer to stay here. That's the perfect hotel. No comments. Just recommend.
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