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Newest reviews for Original Sokos Hotel Olympia Garden

  • Anna
      Netherlands
    August 25, 2014

    Booked superior room. Very comfortable bed, good working and not disturbing air system. Close to the metro (5 min walk) with just 2 stops to the Nevsky, good breakfast.

    Restaurant and room service are only available till 22:00 - which is really not convenient for business traveller with irregular working hours

    8.3

  • Craig
      United Kingdom
    August 11, 2014

    Wifi signal is strong. very comfortable room with air conditioner.

    8.3

  • Aleksandr
      Russia
    July 25, 2014

    This is my favorite hotel in St. Petersburg. perfect location, clean, cozy, good restaurant.

    10

  • Walter
      Brazil
    July 22, 2014

    Good room, big flat TV screen, good location not far from metro, polite staff.

    Breakfast not included and very expensive, so we bought things in the supermarket to have breakfast in the room the next morning.

    9.2

  • Nikolay
      Russia
    July 15, 2014

    Very good hotel. Comfortable, clean with great staff

    Nothing this time.

    9.2

  • Anonymous
      Russia
    July 5, 2014

    Breakfast was disappointing. Very poor selection of dishes.

    7.5

  • Anonymous
      United Kingdom
    July 2, 2014

    Hotel said i did not show for my booking and charged my card for one night extra stay. When i phoned saying this is not correct - they accused me of booking two rooms and only using one. The situation was resolved and they refunded the money, but i would encourage people to make sure that they are not charged a "no show" penalty when they actually used the room.

    9.2

  • Mark
      United Kingdom
    June 28, 2014

    Nice modern hotel with funky furniture.

    I have stayed in the Sokos Hotel many times in the past but felt that somehow on my latest trip the hotel is going down hill. I booked a Junior Suite which is a nice comfortable room with sofa, chair, table etc. I was surprised to find that the room rather failed when it came down to the details : No mini bar, No drinks from room service, no literature on hotel services or amenities ( I only found out there is a sauna when I checked out) , two bath robes but only one pair of slippers, a trendy desk lamp but with no bulb and finally no heating ! For a four star hotel this is pretty poor. The a/c unit did not heat and the radiators apparently are turned off for the summer. The outside temperature was 12 degrees. No wonder guests were sitting in the lobby with blankets wrapped around themselves ! Don't stay here if the weather is cold !

    6.7

  • Marianela
      United States of America
    June 26, 2014

    Absolute cleanliness, tasteful decor (wooden floors, recessed lighting), and excellent wifi connectivity.

    No facilities for making coffee or tea in the hotel room.

    7.5

  • Anonymous
      Canada
    June 22, 2014

    Hard to find drinkable water. Maids didn't bring bottled water to room every day.

    8.8

  • Stephen
      United States of America
    June 17, 2014

    The Bar! Most of the staff were very friendly. Some of your bar staff were helpful and offered suggestions to you bar menu. Your front desk check in staff was very friendly. Irina was especially helpful. I asked for a late checkout and they accommodated me nicely. The main restaurant breakfast (came with my room) was a full breakfast buffet. Quality was good and the buffet was popular as it was crowded!

    The Bar! There were those who treated customers with indifference. There is a particular bar worker who really ignored the customers until he absolutely had to assist them. It occurred to other customers and to me. I am in the customer service business and this young man would not work long for me if he continued to treat customers in this fashion. I am an American. I wish I could provide his name.

    9.2

  • Mehmetcaglar
      Turkey
    June 11, 2014

    STAFF

    NO THING

    8.3

  • Anonymous
      Netherlands
    May 25, 2014

    Missed room cleaning 1 night eventhough they where reminded during Afternoon

    6.9

  • Inga
      Russia
    May 24, 2014

    Centrally located but very quiet, 5 minute walk to the metro-station Tekhnologicheskiy institut. This is a true advantage given the heavy traffic. Nice, clean, comfortable as always.

    Breakfast is overpriced (850 rub per person), should be included in the room rate as in most other hotels of the same class.

    9.6

  • Alexander
      Germany
    May 21, 2014

    Good location, nice stff.

    7.9

  • Davit
      United Kingdom
    May 13, 2014

    clean and tidy, good location, 5-7 minutes on foot to the underground, friendly staff, free water in the morning, and the MAIN advantage to other hotels is free Wi-Fi in the hotel, very handy. Sauna and gym (didn't go to either, who would waste time in such a lovely city)

    1) room not ready by check-in time so had to insist and they gave us another one; 2) we ordered a double bed, but they only had two singles joined?! Uncomfortable when one is having fun with one's loved one. Truth be told we were upgraded to a superior room free of charge, but none of their standard rooms have double beds, so bear that in mind; 3) the shower temperature is temperamental and the pressure is weak as well. Expect better from such a place.

    9.2

  • Nikolay
      Russia
    May 11, 2014

    Almost everything was OK. Staff even tried to give back some money for early check out, but it was late because of our fault. We found at last favorite hotel in StP.

    Separate beds.

    8.3

  • Peter
      Germany
    May 4, 2014

    Clean and modern with free wifi

    Quite a long way from the city and nothing to see in this area

    6.7

  • Ivan
      Serbia
    April 29, 2014

    1. Wi-Fi is very fast and free of charge 2. Rooms are pretty comfortable 3. Gym and awesome sauna are available and also free of charge 4. There are lots of supermarkets, restaurants and messrooms near the hotel

    The prices could be lower

    7.5

  • Vladislav
      Kazakhstan
    April 28, 2014

    Very comfortable.

    9.2

  • Anonymous
      Italy
    April 21, 2014

    I like this hotel very much all is neat very well decorated, cosy. the sauna area is beautiful. The reastaurant is extremely good.

    8.8

  • Ivan
      Serbia
    April 13, 2014

    1. Wi-Fi is very fast and free of charge 2. Rooms are pretty comfortable 3. Gym and awesome sauna are available and also free of charge 4. There are lots of supermarkets, restaurants and messrooms near the hotel

    1. The prices could be lower

    9.2

  • Aleksandr
      Russia
    March 26, 2014

    Very helpful and responsive staff. Our room was upgraded to superior free of charge. Good gym and sauna

    Sauna is open till 10pm only.

    9.2

  • Anonymous
      United States of America
    March 18, 2014

    The reception was amazingly helpful, Igor especially!

    8.8

  • Anonymous
      Netherlands
    February 21, 2014

    Clean beds, nice breakfast

    Rooms were quite warm and the air-conditioning was not working very well and very noisy.

    7.5

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