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Newest reviews for Al Alya Hotel

  • Muhammad
      Pakistan
    May 18, 2014

    Nothing special

    The shuttle service was really bad.. The hotel wrote in its description" we speak your language" its true only if you can speak arabic. . Language is a big barrier. Hotel is far. You can get better hotel in less price which is near and more cleaner than this. Also wifi facility is not in each room. You have to ask for it...

    3.8

  • Ayman
      Egypt
    May 9, 2014

    staff friendly

    location and wi fi

    7.1

  • Bibi
      Canada
    May 4, 2014

    They didn't have utensils in the kitchen and when request on several occasions none was given. Then a staff give us his personal stuff. I want to thank that individual

    5.8

  • Anonymous
      Canada
    April 22, 2014

    1.driver must think about safety. 2. Rooms must not be over crowded with extra beds.

    1. Rate per day because it was 20 minutes walk distance from mosque.

    5.5

  • Muhammad
      Saudi Arabia
    April 19, 2014

    Washroom

    4.2

  • Naveed
      United Arab Emirates
    April 16, 2014

    Staff were good, welcoming and helpful, language was a big barrier, None of them speaks English. Overall hotel building was clean.

    Hard to find the location of hotel. No housekeeping team showed up since we checked in. we stayed 5 nights. No towels on arrival, however when we requested we received. Location is very bad for the Pilgrims, as it takes 30 min walk from the hotel to mosque. and shuttle service only available during prayers time. AC filters were not clean. Toilet doesn't meet the standard as it should be. drinking water bottles not provided in the rooms

    5

  • Adil
      Saudi Arabia
    April 3, 2014

    Of course the bus service for Haram. Cooperation of the staff. Tuck shop in the hotel.

    No Wifi No nearby good restaurants. No reserved partking.

    7.1

  • Musharraf
      Saudi Arabia
    April 1, 2014

    Staff is cooperative

    I booked 4 bed room apartment, but I was given a small room in which 4 beds are fixed in such a way that no space found to keep luggage even. since reached in mid night no authority was there to change the room. However, next day a kind man helped and changed with somewhat better room. Bathroom is without any facility like towel stand, soap case, even hangers for cloths. the charge of 320SAR per night is much higher than available facilities

    3.8

  • Mohammed
      Saudi Arabia
    March 31, 2014

    Hospitality of staff good New hotel, still unknown room were excellent

    you have to regularize the bus service, should be after every half an hour. Most of the time we have take taxi while coming back. People would like to stay for some time more after prayers.

    7.9

  • Fahim
      Saudi Arabia
    March 28, 2014

    Staff is helping. 3 bedroom apartment size is excellent.

    Improve shuttle service. It should be available other than prayer timing.

    6.7

  • Anonymous
      United Kingdom
    March 25, 2014

    Cheap, suits my budget and shuttle bus service

    no table or chair in the room, internal telephone not working, so have to keep going to reception for enquiries.

    5

  • Saeed
      Saudi Arabia
    March 23, 2014

    Sssd

    7.5

  • Salim
      Saudi Arabia
    March 23, 2014

    + there is a shuttle bus for all prayer times. + Beautiful historical buildings around the corner including Al-Madinah Museum. + Very friendly staff + There was parking available by the side of the hotel. + I could find takeaways (selling Shawarma's and other things) not far from the hotel. + Apparently one could order room service from a restaurant called Ramsis.

    + The location is a walking distance from Al-Haram BUT you will need to cross the MOTORWAY!! + On arrival, there were no towels. I requested some and was given clean but-well used towels. + Humble decor + The phone had no tone!

    4.6

  • Tarek
      Egypt
    March 6, 2014

    huge apartment area

    not easy to reach as it is not on main street also ppl around could not help me.

    5.4

  • Waqas
      Pakistan
    March 2, 2014

    Economical

    Receptionist cannot speak English

    5.8

  • Muhammad
      Saudi Arabia
    February 25, 2014

    No Room Facilities No bathroom facilities like towels, maintenance etc Poor mattresses

    3.3

  • Abdul
      Saudi Arabia
    February 15, 2014

    The bus service was good, but was crowded most of times.

    The cleanliness was missing, even after informing the staff. The appliances were not in working condition.

    3.3

  • Ahmed
      Oman
    February 11, 2014

    May be the reception staff

    It doesn't worth even one star

    4.2

  • Noman
      Qatar
    February 10, 2014

    I am sorry but there was nothing to like in there.

    This was the 1st time booking.com recommended such a bad hotel. It was too far from the prophet mosque + there was no towels no plates no spoons no room service no hit water no value of money. Over the stay was really bad. I should have leave the hotel but I was with my father who can't walk much on a wheel chair.

    2.5

  • فرج
      Egypt
    February 3, 2014

    the staff do not care bus is full n no fixed time is difficullt to reach the hotel

    3.3

  • Anonymous
      United Arab Emirates
    January 29, 2014

    nice new and decent hotel. clean facilities, well supplied toilet/bath

    distance from masjid nabi is very far and hotel is located in very inside area not on main road. first day while returning back to hotel we were lost and took us 6 hours to reach the hotel. The taxis and also the police did not know the location of the hotel, by its name.

    6.7

  • Harris
      Saudi Arabia
    August 15, 2013

    helped change to a bigger and better room

    tv was not working, no towels in the bath, no coffee maker even. have stayed a few times in the last 2 years and quality is detoriating. i will not stay here again.

    5.8

  • Anonymous
      Saudi Arabia
    August 13, 2013

    I liked the cleanliness of hotel.

    5.4

  • Farhana
      Saudi Arabia
    July 19, 2013

    Staff friendly and helping.

    location away from haram.no restaurant or cafetaria which was a big problem esp with children.outside look of hotel deserted and sad.

    5

  • Ahmed
      Saudi Arabia
    July 3, 2013

    Location

    Clean & facilities

    7.9

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