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Newest reviews for Al Isra CROM Hotel

  • Nawaz
      Saudi Arabia
    August 15, 2013

    Nothing in particular

    Breakfast was turkish - not contitental Cutlery used were third rated Room , food not worth the amount paid


  • Ahmad
      United Kingdom
    August 10, 2013

    The Rooms were very clean, very well located and to a high standard. The facilities were good and the staff we dealt with were very helpfuland friendly

    Everything was excellent, Food


  • Masroor
      United Arab Emirates
    July 30, 2013

    الاستقبال ممتاز والخدمة ممتازة والابتسامة الدائمة والموقع والنظافة ، فتدق رائع ومدير يتابع النزلاء ويهتم بهم


  • Ahmad
    July 25, 2013

    The hotel is located very close to the holy prophet's mosque, It is very cosy and clean, The room was great, The staff was very pleasant and helpful. Th breakfast was very good and despite, I arrived very early to the hotel, they gave me a room so I could check in before 10 AM, The private parking is free of charge. I strongly recommend this hotel for those who want to enjoy there stay in the beautiful city of Medina.


  • Anonymous
    July 19, 2013

    1. Free parking at the basement 2. Free wifi

    1. Staff were very rude and unhelpful, even ask me to take a call to their manager using my personal phone (saying the hotel phone is broken) 2. Their credit card reader was not functioning and forced me to withdraw cash from an ATM (which i promptly refused) 3. No electricity for one day 4. Room was not cleaned regularly and had to ask for it to be cleaned 5. Corridors and carpets were shabby and dirty 6. The room was cramped and dirty carpets 7. The room phone not functioning 8. Shower and wash room was very dingy, i am six footer and cannot have a shower without banging the walls or the shower cubicle 9. They treat their Asian workers like slaves 10. Its a shame such a hotel is listed in, i had one of my worst experiences.., I am a frequent traveler across Middle east, Europe, UK and the US and stayed in many hotels and can tell this to other travelers to avoid any CROM hotels in Medina including Al Isra as it appears to be one group.


  • Sajjad
      Saudi Arabia
    July 18, 2013

    Very nice accomodation, clean, tidy, very friendly people, near to ladies gate


  • Omer
    July 18, 2013

    Location, staff, service


  • Khadija
      Saudi Arabia
    July 17, 2013

    They are very hard working people.very helpful and friendly


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