Al Safwah Royale Orchid Hotel  

Everything was great and I advise all my friends to stay in Safwah Royale Orchid hotel

The hotel is a very good location, very close to the Holy Mosque. It is very clean and the rooms are spacious. Staff are nice and friendly, the breakfast was very good.

The room with the side view of the Holy Mosque is almost 100 sr more than the standard room and only gives you a corner view of the Haram, so in my opinion that is not worth it. Additionally the TV, although most will not bother with it, however it should be noted it does not have any English speaking channels.

Cheep rooms bad smell bad breakfast

The manner in which the staff, especially Mustapha the new cleaner, was polite and worked well with lots of respect for us.

the hotel was clean and room service was nice. Internet was available all the time and the staff was very good and good at english. Breakfast was excellent

The facilities

No complimentary breakfast; Parking is costly

Excellent location for Kaaba and Haram view.

Breakfast needs more attention as regards choices and staff. Standard room are so frustrating we had to ask for an upgrade to Kaaba view and that was not clear or metioned in Booking .com site.

Steps to Haram Friendly stuff Free Wireless WiFi

The room was small

Location factor: closest to the Holy Mosque

close to kabah

the room will not be clean up if you don't ask

Location face from alharm. Breakfast nice

Don't have parking , and parking so much about 15 per hour So crowd ,

Closeness to the Grand Mosque in Makkah

Has suddenly become very expensive.

The entrance is too crowded

So Close to Al-Kaʿbah

Everyyhing in the hotel was very nice

Hotel is great. Nice room and facilities. I had a Kaabah-view room, which is the best so far in my experience in staying in Makkah. Best hotel in Makkah in terms of closest walking distance to Masjid Al-Haram.

The hotel underground parking is too expensive at QR50/hour. It's ok if the rate is around QR150/day like another hotel in Makkah. The meals for breakfast should have more variety and selections/prefences should not be limited to Arab foods only. More selections/availability of Asian/Western meals should be provided.

i think it is the best hotel in mecca regarding to location and price

The location to the Grand Masjid

The poor reception in customer service . and room was extremly dirty and not like what they show in the website , and the room always had food smell , it like you live in a kitchen !!. and most of all what really upset me is they were always truning off 50% of the elevators so the crowd in the elevator was really bad . the breakfast was cheap food

Home Service is not responding to customers I asked about 2 or 3 things they picked my calls without any action

Very close to Al-Haram

Some how i find it expensive, and its difficult to know the main entrance form the first time.

Good location

Unfriendy staff,very small toilet,does not deserve more than three stars

لثNothing but harram view

Every thing except harram view

Location

1. The food in the restaurant and the room did not offer much choice. 2. The housekeeping service is very very poor. 3. Check in was extremely slow

Nice location and services. Staff has been courteous

nothing significant

The cleanliness of room and food hygiene at dining and room service

Restuarant seems overcrowded, need to arrange in a capacious way