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Abraj Al Bait , Ajyad Street, Mecca – Show map
Excellent location – rated 9.3/10! (score from 2517 reviews)
Rated by guests after their stay at Al Marwa Rayhaan by Rotana - Makkah.
|Premium King Room with Partial Haram view|
|Premium Room City view|
|Classic plus Suite City view|
|Premium Twin Room part Haram View|
|Summer Offer – Premium King or Twin Room Part Kaaba View|
|Premium King Room with City View|
|Classic Plus Suite Part Haram view|
|Classic Twin Room part Kaaba View|
|Summer Offer – Classic King or Twin Room with City View|
|Summer Offer – Classic King or Twin Room with Partial Haram View|
|Classic Triple Room|
|Premium Suite part Haram view|
|Classic Twin Room part Haram view|
|Summer Offer – Premium King or Twin Room with Partial Haram View|
|Classic King Room with Partial Kaaba View|
|Premium Suite part Kaaba view|
|Deluxe Suite with City View|
|Family Suite part Haram View|
|Classic King Room with Partial Haram view|
|Standard Triple Room with Partial Haram View|
|Classic King Room with City View|
|Summer Offer – King or Twin Room with Partial Kaaba View|
|Deluxe Suite part Haram View|
|Family Suite part Kaaba view|
|Premium Quadruple Room|
|Premium Room part Kaaba view|
|Standard Triple Room with Partial Kaaba View|
|Classic Twin Room with City View|
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98 properties in Mecca
Including hotels, apartments, villas and more.
2517 verified reviews
We speak your language
Al Marwa Rayhaan by Rotana - Makkah's staff speaks: Filipino, Indonesian, English, Arabic
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Food & Drink
Breakfast in the Room, Buffet-Style Restaurant
WiFi is available in all areas and costs SAR 15 per hour.
No parking available.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Air Conditioning
Filipino, Indonesian, English, Arabic
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 13 years stay free of charge when using existing beds.
One older child or adult is charged 100 % of the room stay per night and person in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 2517 reviews
Value for money
Show reviews from:
Pullman ZamZam Makkah is just a few yards from the Holy Mosque and has luxurious studios and suites. It features a restaurant and views of the city and the Kaaba. Masjid Al Haram is 325 ft away.
Score from 5270 reviews Good
In one of the tallest buildings in the world and overlooking the holy Grand Mosque, Hajar Tower combines tradition with modern comforts. It features on-site shopping and fine dining options.
Score from 4229 reviews Very good
Situated next to the Masjid al-Haram, this 5-star hotel is one of the tallest buildings in the world. It offers 9 restaurants, 24-hour concierge services and free Wi-Fi in all rooms.
Score from 3151 reviews Very good
Being part of the luxurious Abraj El Bait Complex, Swissôtel Makkah is a designer hotel in close proximity to the Holy Haram overlooking the Kaaba and the Grand Mosque.
Score from 3681 reviews Very good
Location was excellent. Good breakfast and good rooms.
Bathroom was not good enough for a 5 star hotel.
Support from staff and timely provision of room.
this is a 5 star hotel and you cant provide free wifi internet ?????
They don't have first aid box !! There is no connection btw housekeeping and reciption so they don't know when I'm leaving
Al Marwa Rayhaan by Rotana - Makkah Hospitality was above my expectations. more so from : 1- Mr Riyas Ahmed - Reservation asst manager 2 - Mr Omar Al Salmi - Manager front office 3 - Mr Moaath - Receptionist Staff in general were very accommodating .I shall always consider this hotel in future and will recommend friends and family.
Location was best
1.Noisy by other guest , 2.bathroom and shower place was very small not comfortable at all
Location to harm room size quite good Breakfast excellent
No free Internet, moreover you need to buy internet card to use the wifi, which was not available during 2 days of our stay. There was problem in the Ac during our stay in the hotel, the staff told us its a common problem in the whole towers complex without providing any applogy for the inconvenience they made to their guests.
Place, Breakfast, clean ,staff, location,
Spacious and tidy rooms with all amenities. Lavish and sumptuous breakfast.
No Car Parking.
Yet the best place to stay for me , was the choice for my husband before he passed away too, so will be our first destination whenever I look over booking in MAKKAH .
Bad service No body answer the phone for room service TV was not working Very Small room I booked triple room they added the 3 rd bed and was smaller than the others
Proximity to AlHaram, Outside food allowed, Fridge, Sound system in rooms
The guests, Kids gone wild, Cleanliness, Car entrance procedure
Very perfect and good. Your front desk office are very professional and know their job well
The check in time is not convince at all. Assuming you are there before 2.00pm then you have to be waiting in the reception till 3.00pm. I think considering the purpose for all visitors is to perform a religious obligation, then there should be a flexibility.
Location and Saudi Staffs n Conceirge staffs treatment is the best that u would see n I really wish to see if young Saudiz are given the chance to work in this top hotel n Im so sure they will manage it properly by the way Im not a Saudi but this is a true matter of fact
This is the worse house keeping n cleaning stuffs I have ever seen in my life. You are bagging a cleaner to come and clean ur room and he is telling you in a rude way I will see if its possible. My God this is so unfair to the Rotana chain n its owner tohave this kind of staffs working with it it is really ruins its rreputation n its so sad to see that valuable asset is given to unprofessional staffs to take care if it. N I really mean it its not personal at all but very sad to see those properties are not maintained as it should. Toilets is dirty room furniture is dirty bed sheet is dirty no tissues n more n more so sad really
LOCATION AND CLEANLINESS
Recption shoud used to the crawd in such plase and increase the number of people to serve the custemer ...I had to wait 30 min to check In.
No parking and reception staff were very bad with no hospitality at all beside room service was not adequate
Location near to Haram
They offer me an upgrade and I confirm through email but when you reach there there is still original room and No parking
Service and cleaness were very poor
the value of money is very high compared to the quality of service, the toilet is dirty with fungus and black ended, the products in toilets is very cheap. there WiFi should be purchased from the reception and connected with tickets and tickets were run out. the room was dirty on our arrival. For me it was the first time and last.
Bad Employee attitude
1-At night reception wasn't answering telephone , 2'during night (at2or 3 AM) many noise was there outside room 3- bathroom and shower area was so small even in premium room
cleanliness , location and facilities
Restaurant very crowded at breakfast time
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