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King Fahad Road , Sahafa District, 13315 Riyadh, Saudi Arabia – Show map
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320 properties in Riyadh
Including hotels, apartments, villas and more.
345 verified reviews
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Kempinski Burj Rafal Hotel's staff speak: English, Arabic
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Food & Drink
Restaurant (à la carte), Restaurant (buffet)
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Room service, Airport shuttle (surcharge), 24-hour front desk, Currency exchange, Concierge service, Laundry, Dry cleaning, Ironing service, Daily maid service, Meeting/banquet facilities, VIP room facilities
Newspapers, Safety deposit box, Family rooms, Lift, Air conditioning
From 15:00 hours
Until 13:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
One child under 3 years stays free of charge in a child's cot/crib.
One child from 3 to 5 years stays free of charge when using existing beds.
One child from 6 to 11 years is charged SAR 150 per person per night in an extra bed.
One adult is charged SAR 300 per person per night in an extra bed.
The maximum number of children's cots/cribs in a room is 1.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 344 reviews
Value for money
Show reviews from:
Narcissus Hotel and Residence is located in the heart of Riyadh’s business and financial centre. It features free Wi-Fi, 3 restaurants and meeting facilities.
Score from 1547 reviews Fabulous
Located in Riyadh, Four Season Hotel Riyadh is a modern hotel situated in the famous Kingdom Tower. It offers an outdoor pool, a spa and an elegantly decorated accommodation.
Score from 498 reviews Very good
Located in Olaya business district, this luxurious hotel is part of the stunning Al Faisalyah Center. This hotel offers 4 restaurants and a 24-hour butler service.
Score from 722 reviews Fabulous
Offering a restaurant, Park House Hotel Suite offers self-catering accommodation along with free Wi-Fi. The property is 1 km from Kingdom Centre and 3.2 km from Al Faisaliah Tower.
Score from 856 reviews Fabulous
Friendly staff Rooms very clean Very good roomand turndown service Free valet parking
Asked for an iron and iron board and waited for almost an hour before they infmed me that non are availabe they suggested to take it for ironing but it was already too late
Deluxe rooms do not have water boiler !
- Professional. - comfort and panoramic view. - Clean and neat.
- Swimpool and Spa were closed, not mentioned in Booking.com. - children didn't enjoy their time. - expect to have discount for not having above facilities.
-The staff are friendly. -The Spa was fine. -The view was good.
-The lobby was small for a very big hotel. -The room was small for the very high price. -Bathroom was big and small at the same time since the size was OK but the design made difficult to move within, especially if you are a couple.
Actually it is close to a disaster, just let me take you hour by hour since I regretfully checked in:- I booked on booking.com a night for SAR 1860/ Night = $500 for a Deluxe Room plus breakfast (Deluxe room here is the entry level) so I expected fantastic experience, and here what I have got, and I will put it in bullets because each one of them is really enough to destroy the next working day:- 1. As I checked in 1:00 AM I was standing in the lobby for 15 minutes then when I asked what is the problem I got my first SORRY the Key Card System is not functioning and I have to wait. 2. Then I said I am going to the Gym to spend the time there until you issue the Key, they told me that they will deliver the key to me in the Gym so I can go directly to my room, then Mr, Arkan from front office told me SORRY the Sauna, Steam, Swimming pool are not operating yet but the Gym is, the hotel is close to a year old, he actually escorted me to the Gym and actually he needed to because the road to the Gym is like that, you need to to go to 6th floor, then you walk through the 6th floor until you reach stairs that goes to the 5th floor but still you can not access if you go by left to the 5th floor, then you go through an escape door which is equipped with a panic push bar but not equipped with a sign board, and inside is really very Sad have no T.V. have no Music, have no Gym light but have a large whole in the celling showing the wiring and ducts. 3.
Bathroom smell Toilet seat flush was not properly working
Wellcome fruit was not fresh Variety of breakfast not good V slow staff ti have room srvices
Clean, luxury decurations, excellent bathroom.
Size of junior sweet is small, i expext more space with this value of mony. Price is high comparing with other 5 star hotel. I couldn't connect to Wifi and always give error "family name is not correct" Also, no SPA
The hotel in general is amazing.
The price is a bit unreasonable as I wasn't in season time.
lobby is pleasant place but service very expensive.
Hot water cut while you shower, crowded bathroom, cheap hardware used in the bathroom. Finishing looks poor.
The rooms & location
Hotel access to the main road
The staff were very helpfull.
the location is far from the center of Riyadh. There are no attractions closeby. There is no decent restaurants in the nearby region. The gym was small.
change the VOIP for the ip telephone is vary slow and hard for used
Staff specially manager in duty
Low choices for restaurants, may be because the hotel not yet open officially
Staff and services
-Great Location -Excellent Room facility -Excellent View -Very Very Clean -Free Minibar -Great Bathroom -Comfortable beds. -Excellent Staff Services
-No Chocolates bars and Nuts in the Minibar -Still not all the facilities is not completed, they said it ill be completed in Xmas.
AC doesn't work properly
Ac wasn't working in my wedding day in my suite i bokked, i call them many times then they change my suite to other ugly room , they also make check out at 12 p.m even they written in policy 13 p.m, i ask for late check out they told me if u stay one minute after that u should pay for 1/2 day. Very bad stuff with poor facilities, i will never ever back again even it free.
Customer service food. Mr.Ahamed in reception can't thank him enough can't wait to be there for the official opening
Still new ..soft opening
new hotel bathroom amenity very luxury perfect lighting system
very slow service not all facility operational low variety of breakfast, lunch, dinner and room service.however you may ask for dish outside menu. over priced room service (penne pasta for SR 130) bathroom doors not operational curtain doesn't block sun dirty exterior glass and fountain minimum charge for lobby SR150/PAX even for in house guest
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