Grand Marmara Hotel  

Room comfort Room cleanliness proximity to Haram

Smell in main lobby Poor handling at reception-Wanted us to leave 1 day earlier than due date No refund was made even we left 1 day earlier

Staff

No Internet connection

Proximity to Haram Cleanliness of rooms

Smell in mail lobby inexperienced staff at reception.Wanted us to leave one day before checkout date. We left 1 day before but no money was refunded

i like the location, design and the service was very good, i will always book with marmara every time i go to madinah

the rooms were little bit small.

location. clean and excelent price

bussy& noisy smell

The staff were very friendly and approachable. The hotel was amazing and i recommend it as a great hotel.

I noticed there was a problem with the water in the bathroom as it was very week then then turns strong again. it was not stable.

Worth the money, what else you hope for 345 per night.

- Internet is not available in the room.

Room was fair comfort and it was very near to the madinah mosque and only 5 minutes walk

Room service was bad. It was not cleaned next morning and room waste was there in the room all day which I stay Moreover room waste from nearest room was kept infront of my door and was not cleaned for two days

Near to Haram neat and clean hotel

Expensive, not à good value for Money. No restaurant

every thing is perfect

nothing

Hospitality, clean, location from the Haram

nothing,

Good location.

Poor WiFi inside the rooms. Restaurant can't accept all guests even you ask for breakfast while booking online.

Location

No professionalism, No service

The room have good space

The toilet is not clean, and the room boy did not come to clean the room. However, it's too noisy when the room boy clean the near by rooms. One more thing, why there is no Buffy for people to have break fast , lunch and dinner ?! Except the Turky visitors.

Location

Furniture, room size, no room service

The people, the place

I like everything on this hotel.the first time i put my feet inside the hotel everything was fine..the staff was very nice and friendly..the internet connection was superb..the condition is same inside the picture given..

Only the thing the water kettle was leaking and not working.

very close to Masjid Al Nawabi, parking facility.

Every thing good except the smell of food at the ground floor, it makes us face problem when pssing the loppy to the lift location

The hotel representative tried to cut the amount of staying in hotel at 3 pm befor we arrived to the hotel, they shoud wait and not hurry to deduct the mony soon

Location of the Hotel is very near from AL Masjed Al Nabawi,it is very good hotel Furniture&decoration wise.You feel with warm and luxry at the same time.It is a good value of money.

Shortage of service personnel.

Close to the mosque Friendly staff Clean and well organised Smoking free hotel Copy of holy Quran in each room

WiFi service not available in rooms

Over all good

Room service only on request :(

It has a good facilities, location and quietness

The staff members need improving their communication skills, and house keepers need to be supervised or punished either.

The toilet was a bit dirty and there was a leak from the shower and the toilet chair

The hotel was not ok, as we trused to your information we booked for 4 star,and we paid top 4 star cost. But the hotel was like 2 star only. No facility of 4 star , the hotel is very old , bad smell.no restaurant , in futuer difficult to trust your details information and for the star of hotels,if we see one more the same,as we are not happy now. Thanks, M.Rafiq Ahmadyar