The hotel facilities is very old and need serious renovation, it feels nothing was change since the hotel opened its door and believe me that was very long time ago. The revolving restaurant is little bit fast and you will feel headache if tried to look from the windows. It also revolve the guests table only not the buffet area at the middle of the restaurant, I felt disoriented every time I tried to move between buffet and my table especially family table which completed covered by curtains and you will have to remember you table number!!
Parking is disorganized, and I had to jump over metal chains before I got to the reception. We found some blood on the bed sheet, we were very upset and demand a bed sheet change which they did right away. AC was very noisy, we had very difficult time falling asleep. Bathroom hot tape was not working properly.
Bottom line, hotel management need serious renovation to all facilities if they want to get new guest or retain visiting guest.
The location of the hotel was good, at the city center of Abha. There is a hospital adjacent to the hotel, my son was ill at the night of the arrival and we walked few meters to get to the emergency which I found very useful. The hotel staff is very helpful, polite and welling to help.