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Newest reviews for Assalam Palace

  • Abdullah
      Saudi Arabia
    August 19, 2014

    The location of the hotel was good, at the city center of Abha. There is a hospital adjacent to the hotel, my son was ill at the night of the arrival and we walked few meters to get to the emergency which I found very useful. The hotel staff is very helpful, polite and welling to help.

    The hotel facilities is very old and need serious renovation, it feels nothing was change since the hotel opened its door and believe me that was very long time ago. The revolving restaurant is little bit fast and you will feel headache if tried to look from the windows. It also revolve the guests table only not the buffet area at the middle of the restaurant, I felt disoriented every time I tried to move between buffet and my table especially family table which completed covered by curtains and you will have to remember you table number!! Parking is disorganized, and I had to jump over metal chains before I got to the reception. We found some blood on the bed sheet, we were very upset and demand a bed sheet change which they did right away. AC was very noisy, we had very difficult time falling asleep. Bathroom hot tape was not working properly. Bottom line, hotel management need serious renovation to all facilities if they want to get new guest or retain visiting guest.


  • Amer
    July 29, 2014


    Expensive having an out dated furniture


  • Ali
      Saudi Arabia
    July 8, 2014

    good location , clean , close to traditional Souqe Market,


  • Alejandro
      Saudi Arabia
    July 6, 2014

    Ample and clean Room/bathroom. Polite staff. We stayed one night and couldn't sample the revolving restaurant at the top of the building as it was fully booked (Holy month of Ramadan) but the buffet looked really good.

    The Hotel building is shared with a Hospital so when you arrive, you see the hospital and get kind of confused. The Hotel entrance is in the back of the building.


  • Amr
      Saudi Arabia
    June 29, 2014

    locations is outstanding.

    Very bad Internet connection in the rooms


  • Haifa
      Saudi Arabia
    February 23, 2014



  • Assad
      Saudi Arabia
    February 20, 2014


    90% of the crockery found damaged / broken. I have forwarded a written complain to hotel manager as well.


  • Anonymous
      Saudi Arabia
    February 16, 2014

    Access to the city

    rooms need to be organized in professional way, price is high for such hotel, it is 4 star but the structure of rooms and arrangement of furniture inside rooms are not that great


  • Ahmed
    February 1, 2014

    Internet connection was poor & the staff confirmed that this is common ro teh hotel!


  • Yahya
      Saudi Arabia
    January 31, 2014


    Noise, reservation process.


  • Anonymous
      Saudi Arabia
    January 25, 2014

    Restaurant view.

    The hotel is adjacent to a Hospital that makes parking a bit hard. Rooms isolation is poor as I can hear all noises of next room resident!


  • Thierry
    January 21, 2014

    Leaving the hotel.

    1. Reception staff did not greet me once during a 5 night stay. 2. Internet connection is a nightmare. 3. Upkeep of the hotel is horrible. 4. Not suitable for Westerners. 5. Checkout takes 3 people (2 of them stand around and do nothing except checking their smart phones) and 10+ minutes. Just stay away from this place.


  • Mohamad
      Saudi Arabia
    December 6, 2013

    The staff were so friendly & hellpful

    The location of hotel is crowded so it doesnt suits the people looking for relaxation


  • Sanjoy
      Saudi Arabia
    October 28, 2013

    Politeness of the staff Care during the vacations to continue room service

    Reception/ a few Service staff scared about answering calls because he can't speak other than Arabic This is against safety of tenants No TV channels for leisure/ kids/ sports Even the Newspaper delivered is local language No good contact of Taxi service


  • هشام
      Saudi Arabia
    September 25, 2013

    النظافة معقولة جدا الأثاث ليس فخما ولكن نظيف ومصان بشكل جيد المطعم الدوار لطيف جدا الموقع متميز Reasonably clean furniture is not luxury but well maintained revolving restaurant good location

    المدخل للمواقف غير واضح ومزدحم بسبب المستشفى اطفاء أنوار الممرات في المساء غير مناسب يحتاج زيادة عدد القنوات التلفزيونية parking entrance is awful increase TV channels turn-off aisles lights at night


  • Lotfy
      Saudi Arabia
    September 20, 2013

    The hotel was very clean, quite and staff was very helpful

    The food in the open buffet could have been better


  • Saad
      Saudi Arabia
    July 22, 2013

    clean and near to shooping centers , quite place good food

    upstairs of a hospital !! no taxi services


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