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King Abdul Aziz Endowment, 21955 Mecca – Show map
Excellent location – rated 9.2/10! (score from 2966 reviews)
Rated by guests after their stay at Makkah Clock Royal Tower, A Fairmont Hotel.
|Fairmont Gold Double|
|2 Bedroom Gold Suite King Kaaba View|
|Residential Suite Twin Kaaba View|
|Presidential Suite Kaaba View|
|Fairmont Gold King|
|Junior Suite King Kaaba Special Offer (Honeymoon)|
|Apartment Suite King Kaaba View|
|Deluxe King Haram View|
|Duplex Suite 2 Bedroom Kaaba View|
|Duplex Suite Twin Kaaba View|
|Residential Quad Haram View|
|Residential Suite Twin Haram View|
|Studio Twin Kaaba View|
|Fairmont Gold Double Kaaba View|
|Studio Twin Haram View|
|Deluxe Double Haram View|
|Signature Double Kaaba View|
|Junior Suite King Kaaba|
|Signature Suite King Haram|
|Signature Suite King Kaaba View|
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89 properties in Mecca
Including hotels, apartments, villas and more.
2966 verified reviews
We speak your language
Makkah Clock Royal Tower, A Fairmont Hotel's staff speak: Indonesian, English, Arabic
When you book with us your details are protected by a secure connection.
Fitness Center, Spa, Massage
Food & Drink
Restaurant, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant, Special Diet Meals (upon request)
WiFi is available in the hotel rooms and costs SAR 70 per 24 hours.
Wired internet is available in the hotel rooms and costs SAR 70 per 24 hours.
No parking available.
Room Service, Car Rental, 24-Hour Front Desk, Currency Exchange, ATM on site, Concierge Service, Private Check-in/Check-out, Lockers, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, All Spaces Non-Smoking (public and private)
Indonesian, English, Arabic
From 5:00 PM
Until 2:00 PM
Children and Extra Beds
All children are welcome.
Free! Up to two children under 6 years stay free of charge when using existing beds.
One child from 7 to 12 years is charged SAR 150 per person per night in an extra bed.
One adult is charged SAR 300 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Makkah Clock Royal Tower, A Fairmont Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 2966 reviews
Value for money
Show reviews from:
Pullman ZamZam Makkah is just a few yards from the Holy Mosque and has luxurious studios and suites. It features a restaurant and views of the city and the Kaaba. Masjid Al Haram is 325 ft away.
Score from 5054 reviews Good
Being part of the luxurious Abraj El Bait Complex, Swissôtel Makkah is a designer hotel in close proximity to the Holy Haram overlooking the Kaaba and the Grand Mosque.
Score from 3746 reviews Very good
In one of the tallest buildings in the world and overlooking the holy Grand Mosque, Hajar Tower combines tradition with modern comforts. It features on-site shopping and fine dining options.
Score from 4162 reviews Very good
Facing Mecca’s King Abdulaziz Gate, Al Safwah offers modern accommodations in a high rise, located at Al Haram Al Makky Yard. It features free Wi-Fi access.
Score from 880 reviews Good
Spacious clean perfectly located from Haram, the hotel was the closest to perfection for lodging in the city of Makkah.
Dining was quite pricy.
There are no comments available for this review
Manners were extremely organized
The breakfast was not managed and attempt very well. The quality of the food is not well and they need to clean the dish's in appropriate way therefore, I had a bad experience with plate and cups , the smells was not good enough and I was shocked.
Every thing is ok and comfortable
1. The eleveaters are far from the rooms 2. The entering time (5 p.m) is not good and should be more flexible
Staff Service Maintenance
Hotel view to the KA'BAH
No staff to cary the luggage at the hotel gate. Check-in takes long time. I arrived at 7 pm but the room is NOT READY. You must use two different elevators to reach HARAM.
Quit and clean
No parking No early check in as requested Lift is too busy
location is best you may get in Mekkah!!!, room size is good, furniture is good, honestly I was expecting much better than what I get in this hotel,
poor guest service, staff at front desk as good as any sub 4 stars hotel in mekkah, kind of ignorance and for a second you dont imagin yourself staying in a five stars hotel with a big operator name behind it! Food at breakfast is not good, service as well bad
I like the location of the hotel
I hated the amount of time I had to call reception or house keeping or room service to do something or ask something.
very nice Hotel with excellent services
bad reception serves they let us wait for 4:45 min to get the room and they change my booking room
Location Shopping Old city History
Time of entering the hotel
The stuff in reception very poor
clean and comfort
I was upgraded to the golden level due to the rooms full booking. the room is big, comfort also the bathroom was nice and clean.
No body will answer you.
I liked the extra cleaning of the facility including rooms. Also, I liked the great location of prayer hall which is located in a direct view of alharam and Ka'aba. The check-in and check-out services were fast. Room services were fast, I've requested food and it was there in 25 mins only!. The quality of food was fantastic. Staffs were friendly and energetic
The windows in the room were not clean, hardly to view al Ka'aba because of the dirtiness of the glass. However, there were no variety of coffee available in the menu
Reception doesnt answer Lack of elevators Poor service Poor internet
Location is very convenient and you can know crowd situation if choose kaaba view room.
1. Late in Check-in, No consideration of early check-in request in advance. 2. Two elevation to be used to reach your room is confusing.
Check-in at 5 pm !!! Dinner is out of choices ,,, lack of check in & out staff !! You will have to wait on long que to do so ,,, never again
Clean & neat & close to haram
Very poor service in guiding the guest & resturant food Manu is boring
The location is great. Very close to Harem. The view was also very good, especially if you book a room with Kaabah view. The design and decoration of the rooms and the hotel overall is pleasant and comfortable. I would like to extend my sincere thanks to Mr. Syed from the reception for his dedication and hard work, as he was the only person handling the desk in the absence of his co-workers. He was extremely polite, very helpful and understanding and he provided a top-notch customer service.
It is such a waste that the Fairmont brand is associated with a hotel with such poor service. While the location of the hotel is superb is terms of proximity to Harem, and in terms of quality of the room and furniture, I was extremely disturbed by the low quality of service. Starting with the reception, there was only one person handling the desk. Apparently all Saudi employees took unofficial leave and left the hotel severely understaffed. When you call to request any service, you would be lucky if they picked up on the third time. It took them ages to respond to any call. Most of the time, they would ignore and not attend to your request. I had a room for three adults and therefore an additional bed needed to be brought to the room. I had to remind them three times to bring it, and they only brought it at 3 am!! My brother literally had to sleep on the couch for the night. I also asked for pressing service and was not responded to in time and I requested house-keeping to clean the room and they only came the following day after I called again. Add to this that upon arrival I had to wait for my luggage for an hour in the room, and I personally had to go down to the concierge desk to bring the luggage myself to the room because otherwise I would have waited for a prolonged period. All in all, poor service by staff.
The direction was not clear and there was no parking I think you should inform visitors that there is shortage of parking at the central area their Reception services were poor as well
staff/house keeping have very poor attendance to any request.
The staff are play with reservations.. Im not going to say all of them but who ever i dealt with.. I reserved a room before my arrival day though i arrived at 4am so i dont need to wait till 12 to check in but they were not clear with rules n everytime i go they say no rooms availabe but there is a suit!!! If there are no room how did i make the reservation !!!!!
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