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Massara House Al Khobar
Prince Majid, 31952 Al Khobar – Show map
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this property was made on Aug 30 at 5:54 AM from Saudi Arabia.
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86 properties in Al Khobar
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369 verified reviews
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Massara House Al Khobar's staff speak: English, Arabic
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Outdoor Pool (all year), Terrace
Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath
Food & Drink
Restaurant, Breakfast in the Room, Buffet-Style Restaurant
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is available at a location nearby (reservation is not needed).
Room Service, Airport Shuttle, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Chapel/Shrine, Shops (on site), Convenience Store (on site), Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
3:00 PM - 4:00 PM
12:00 PM - 1:00 PM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
Free! One older child or adult stays free of charge in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Massara House Al Khobar accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please check visa requirements before traveling.
Based on 369 reviews
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Best place to stay in Khobar
The location is near to main leisure areas.
I called the hotel to confirm if I could check in early at around 3:00 to 4:00 AM with my family and my 5 month old baby. I was happy to get a confirmation from them and immediately drove for 5 hours. Unfortunately, upon my arrival, the front desk refuses to check me in early and told me that I could only check in at around 2:00 PM. I asked if they could find a way because I have a baby with me and told them that I am willing to pay more if necessary. Only to no avail. Such a traumatic experience from this hotel.
The 3 bedroom deluxe apartment is very good. Rooms are spacious, living areas are very big with big televisions, its also clean, kitchens with complete things for cooking, ac and ventilation is very good also
The water is very hot even on cold option, none access for sauna and spa services for females.
Staff and not clean not the same in picture shows n booking
I liked the staff and the flexibility
The carpet and furniture weren't clean comparing to the price
In general, the hotel smelled very bad. The staff are not proffessional. The room I got smelled very very bad, aircondition was down, refregarator was also broken and the kettle was not working properly. In addition to that, the room carpet was old and dirty. I will not recommend anyone to go into this hotel ever.
water for shower salty , don't have windows view , Low ceiling of the room , No access for sunshine to room (Bad ventilation)
the 3 bed room facility has only one bathroom.
Front office staff (Indian National) friendly welcome and willingness to help. Flexibility of the Gym in charge (the masculine guy)..
Front office staff (excluding the Indian Staff) grumpy face is not for a place like this.
Internet was great in my room. Price is good
TV receiver was not working properly even after the technician visit (he fixed it then receiver stopped again) I did find two cockroaches in my room, one was dead and the other was alife and walking on my bed!!
the hotel is worth the money paid in amny ways
the wifi doesn’t cover the whole apartment
no wifi in room (606 )
The rooms were at about right size , the Pictures on the Booking web site is different from the building I stayed in, the hotel have two buildings the first one is nice with swimming pool but the one I stayed was the opposite side of the road, the hotel guest family with noisy kids running in the coridoor.
To much noisy for a family, the room where not that clean, I had to call for bath room towel to be sent. The break fats was not included in the room price.
Location, little pool
Really friendly & helpful staff. Availability of room service.
Old furniture and bathroom accessories.
there was a construction noise for the hall day wi fi services was not ok very bad smell in the corridors in/out
- Size of room and venue. - Location was ok.
- No ironing Board or Iron - Chose this hotel due to its gym yet gym opens at 11am and closes at 11pm hence impossible to get a morning workout in and go to meetings. - Worst taxi ride ever and I have taken 1000's of taxi rides. Ordered the night before and no taxi was waiting. When they brought one 15 minutes late it was clearly a local man they roped in who clearly was not a professional taxi driver and was using a car not fit to be a taxi. The car had a full boot / trunk, he did not help me load or unload the luggage inside the back seat and I had no choice but to sit inside a dirty front seat. He played loud music despite me not desiring this and clearly he was there to make some easy money and gave the impression that it was he doing the hotel and me a favour by taking this job. He also did not have change when we reached the airport, hence I had to get this for him myself when arriving at the airport. Had I had my family with me on this trip I would have refused to take this taxi and would not have been able to anyhow because the boot / trunk was full so there wold have not been enough room for bags. - Felt exactly like they wanted to make the extra money off me and use their taxi driver as they refused to flag a taxi for me when I discussed this the night before. As it is not on a main road, less taxis go past this hotel. A street taxi would have been much cleaner and better priced.
Location is good. Rooms are ok. Kitchen is all right.
Smelly corridors. Very small bathrooms.
The scene from top and interior
Wifi not reaching in rooms..
Good price for good apartment
First of all, they delay me & my family for more than one hour to check in. Second, I booked a delux room with70 meter square as per the pictures in the web site, but i got different room with stairs and small space, and when i complained they changed it to me with standard room less than 30 meter square with the same price. Third, the heat in the air condition was not working, And even i complained many time, they did not fixed the A/c, and they did not replace me the room. Finally, no enough parking places in the hotel.
Bad smell from the toilet
wi fi not working and i told the reception they promise but not do any thing
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