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Al- Aziziah General Street- The Holy Mosque Road, Al Aziziya , 21955 Mecca, Saudi Arabia – Show map
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24-Hour Front Desk, ATM on site, Laundry, Ironing Service
Safe, Family Rooms, Elevator, All Spaces Non-Smoking (public and private), Air Conditioning
From 3:00 PM
Until 1:00 PM
Cards accepted at this property
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Based on 30 reviews
Value for money
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It was close to Mina during hajj
Very basic poor furniture. No response from the staff. We stayed waiting for toilet paper for several hours until I talked to the manager who thankfully sent the papers with his son as sort of apology. This might be understood with the number of people to serve during hajj, but however they have to be ready to serve 100% accommodated hotel.
Location close to jamrat and very good resturants are clsoe by hotel plus the price was not so high
Being in the heart of the city. 300M circle around the hotel you can find a lot of restaurants and malls for shopping I.E. not compatible with Haj trip
- Price is extremely Expensive. - Receptionists are not qualified to deal with Guests ( However I arrive the hotel 13:40 while check in is 15:00) I wait till 16:50 to check in and the receptionist says what can I do for you the other guest is delayed?!?. - The front office manager is professional and promise to compensate me for the second check in which is one week later then this check in.... If the booking was refundable directly I'll cancel even if I'll stay in the street Far from Holy m,osque and the shuttle bus wasn't working just because it is crowded!. I'm not recommend for Haj, Omrah Trip/Time
Internet covering all the hotel. The front office manger accept my early check in this time free of charge to cover the hotel mistake in the previous time...
Expensive Staff needs training Shuttle bus from and to holy mosque status should be clear before booking. ( I accept the reservations in such far hotel because of the shuttle bus bit the shuttle bus wasn't working). Clearly there is a lake of Human resources two labors are working as bellman, maintnenance room service, .....etc. I found different nationalities in the elevator also complaining the hotel not only me. In a word not recommended since you have any other alternative
It was good during Haj since it is within walking distance to Mina.
Hotel may look for equipping the rooms with a new modern furniture.
this hotel is the bad hotel i stayed in all my live .. not clean hotel just need colecting money . wish from bookingcom not to deal with this hotel its very very bad hotel from all ..
proximity to restaurants and shops
free bus shuttle not quite satsifactory
Room was clean
The Staff at reception The Facilities in the room
The shuttle service from hotel to Al-Harm is great.
Bath rooms are very small,you can not take shower easily.
- The cleanliness was very good.